Patient & Customer Experience Specialist
4 weeks ago
Patient & Customer Experience Specialist Supports inter-departmental functions to provide optimal patient and customer experience. Fosters and maintains relationships with key stakeholder leaders and teams to ensure patient and family centered care culture, care delivery and hospitality. Job Responsibilities Role models Culture of C.A.R.E. and patient-centered organizational values. Maintains ongoing communication with patients, families, and team members. Supports the development, implementation, and evaluation of patient/customer experience-based programs, projects, and improvements. Gathers key information to prepare presentations, documents, and reports. Demonstrates basic understanding of how to collect and interpret patient experience feedback, data, and performance metrics. Collaborates with site-based leadership to promote and sustain patient experience strategic plan. Participates in patient/customer experience improvement efforts; provides support for meetings and events. Coordinates educational and training programs aimed at engaging team members in patient/customer experience culture. Provides emotional support to patients, families, visitors, and team members (e.g., during rounding, phone calls, and/or other interactions). Performs service recovery, follows policies/procedures regarding concern and complaint management, and escalates to leadership when appropriate. Operates under general guidance; work assignments are varied in complexity and may require interpretation and independent decisions on course of action. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related, are not essential functions. Job Qualifications Bachelor's Degree required, or equivalent combination of education and related experience. 1-3 years of relevant experience required. #J-18808-Ljbffr
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Customer Service Specialist
4 weeks ago
Manhasset, United States MHW Full timeWe are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Major...
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Customer Service Specialist
4 weeks ago
Manhasset, United States MHW Full timeWe are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Major...
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Customer Service Specialist
1 week ago
Manhasset, United States MHW Full timeWe are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Company Description...
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Customer Service Specialist
23 hours ago
Manhasset, United States MHW Full timeWe are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Company Description...
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Customer Service Specialist
7 days ago
Manhasset, United States MHW Full timeWe are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Company Description...
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Customer Care Liaison
2 weeks ago
Manhasset, New York, United States Northwell Health Full timePosition OverviewThe Patient & Customer Experience Specialist plays a vital role in enhancing the overall experience for patients and customers within the healthcare setting. This position is responsible for cultivating and sustaining relationships with essential stakeholders to promote a culture centered around patient and family care, effective service...
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Sales Associate
6 hours ago
Manhasset, New York, United States Anthropologie Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop and maintain a deep understanding of our customers' needs and preferences to...
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Patient Care Specialist
3 days ago
Manhasset, New York, United States Northwell Health Full timeJob SummaryWe are seeking a skilled Patient Care Associate to join our team at Northwell Health. As a Patient Care Associate, you will play a vital role in providing direct care to patients, working collaboratively with our healthcare team to ensure exceptional patient outcomes.Key ResponsibilitiesDirect Patient Care: Provides direct care to patients,...
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Patient Access Services Coordinator
3 days ago
Manhasset, New York, United States Northwell Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Insurance Verification Specialist to join our team at Northwell Health. As a key member of our Patient Access Services team, you will play a critical role in ensuring the accuracy and completeness of patient insurance information.Key Responsibilities:Verify Patient Insurance Information: Obtain...
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Physical Therapist
7 days ago
Manhasset, New York, United States Professional Physical Therapy Full timeAbout the RoleWe are seeking a highly skilled and dedicated Physical Therapist to join our team at Professional Physical Therapy. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and contributing to the overall success of our clinic.Key ResponsibilitiesConduct thorough patient evaluations and develop...
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Maternal Fetal Medicine Specialist
1 week ago
Manhasset, New York, United States Unified Women's Healthcare, LP Full timeOverviewUnified Women's Healthcare is seeking a dedicated and skilled Maternal Fetal Medicine Specialist to enhance our esteemed Center for Maternal Fetal Medicine. Located in a vibrant community, our practice offers a comprehensive range of services, including obstetric and gynecologic ultrasound, antepartum evaluations, and collaborative management of...
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Diagnostic Imaging Specialist
20 hours ago
Manhasset, New York, United States Northwell Health Full timeJob SummaryWe are seeking a highly skilled Diagnostic Imaging Specialist to join our team at Northwell Health. As a Diagnostic Imaging Specialist, you will play a critical role in performing and assisting with interventional and imaging procedures, upholding the highest standards of practice as a registered technologist.Key ResponsibilitiesProcedure...
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Certified Nursing Assistant
3 days ago
Manhasset, New York, United States Northwell Health Full timeJob SummaryNorthwell Health is seeking a skilled Certified Nursing Assistant to join our team. As a key member of our healthcare team, you will provide high-quality patient care and support to our residents/patients in a fast-paced and dynamic environment.Key ResponsibilitiesDirect Patient CareAdminister nursing care under direct supervision to assigned...
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Burberry Client Experience Specialist
3 days ago
Manhasset, New York, United States Burberry Limited Full timeJob PurposeThe Client Advisor plays a crucial role in building relationships with Burberry's new and existing clients, delivering a personalized and elevated experience with commercial success.Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury products.As an expert in client...
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Patient Coordinator
1 month ago
Manhasset, United States Plastic Surgery Practice Full timeJob DescriptionJob DescriptionOur Plastic Surgery Practice is seeking a Mature Full Time Patient Coordinator to join our team! If you are an upbeat, confident professional with remarkable communication and interpersonal skills, able to work comfortably under pressure while multi-tasking in a fast-paced environment, then this is the position for you. The...
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Clinical Nutrition Specialist
1 week ago
Manhasset, New York, United States Northwell Health Full timePosition OverviewThe Clinical Nutrition Specialist is accountable for the dietary management of patients. This role involves planning, evaluating, and implementing individualized nutritional care strategies. The specialist will also assist in modifying menus and addressing various nutritional needs.Work ScheduleThis is a Per Diem position requiring...
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Clinical Nutrition Specialist
2 weeks ago
Manhasset, New York, United States Northwell Health Full timePosition OverviewThe Clinical Nutrition Specialist is accountable for the nutritional management of patients. This role involves planning, assessing, implementing, and evaluating individualized nutritional care strategies. The specialist will also assist in modifying menus and other nutrition-related activities.Work SchedulePer Diem - Required availability...
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Clinical Nutrition Specialist
6 days ago
Manhasset, New York, United States Northwell Health Full timePosition OverviewThe Clinical Nutrition Specialist is accountable for the nutritional management of patients. This role involves planning, assessing, implementing, and evaluating individualized nutritional care strategies. The specialist will also assist in modifying menus and executing various nutrition-related tasks.Work SchedulePer Diem - Required on...
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Care Management Specialist
6 hours ago
Manhasset, New York, United States Northwell Health Full timeJob SummaryNorthwell Health is seeking a skilled Care Management Coordinator to join our team. As a Care Management Coordinator, you will play a critical role in coordinating and participating in activities related to Care Management services to family members and caregivers.Key ResponsibilitiesBuild Rapport and Improve Patient Health: Utilize...
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Clinical Nutrition Specialist
6 days ago
Manhasset, New York, United States Northwell Health Full timePosition OverviewThe Clinical Nutrition Specialist is accountable for the nutritional management of patients. This role involves planning, assessing, implementing, and evaluating individualized nutritional care strategies. The specialist also contributes to menu adjustments and other nutrition-related activities.Work SchedulePer Diem - Required availability...