Current jobs related to Burberry Client Experience Specialist - Manhasset, New York - Burberry Limited

  • Burberry Client Advisor Opportunity

    2 weeks ago

    Manhasset, New York, United States Burberry Limited Full time

    Job OverviewBurberry Limited is seeking a skilled Client Advisor to join our team in Manhasset, USA. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key ResponsibilitiesMeet and exceed individual and store sales and other commercial...

  • Future Client Advisor Opportunity

    1 month ago

    Manhasset, New York, United States Burberry Limited Full time

    About the RoleWe are seeking a skilled Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.You will work closely with our store management to inspire our clients with your passion for the...

  • Private Client Financial Advisor

    2 weeks ago

    Manhasset, New York, United States Citizens Full time

    Job SummaryCitizens is seeking a highly skilled Private Client Financial Advisor to join our team. As a key member of our wealth management team, you will be responsible for providing personalized financial planning and investment management services to high-net-worth individuals and families.Key ResponsibilitiesDevelop and implement comprehensive financial...

  • Financial Advisor

    2 weeks ago

    Manhasset, New York, United States Citizens Full time

    Job SummaryCitizens is seeking a highly skilled Private Client Financial Advisor to join our team. As a key member of our wealth management team, you will be responsible for providing personalized financial planning and investment advice to high-net-worth individuals and families.Key ResponsibilitiesDevelop and implement comprehensive financial plans...

  • Private Client Financial Advisor

    7 days ago

    Manhasset, New York, United States Citizens Full time

    Role OverviewCitizens is seeking a skilled Private Client Financial Advisor to join our team. As a key member of our wealth management group, you will work closely with clients to understand their financial goals and develop personalized plans to achieve them.Key ResponsibilitiesDevelop and maintain a high-quality wealth management practice, providing...

  • Private Client Financial Advisor

    2 weeks ago

    Manhasset, New York, United States Citizens Financial Group, Inc. Full time

    Job SummaryCitizens is seeking a skilled Private Client Financial Advisor to join our team. As a key member of our wealth management team, you will be responsible for providing personalized financial planning and investment advice to high-net-worth individuals and families.Key ResponsibilitiesDevelop and implement comprehensive financial plans tailored to...

  • Private Client Financial Advisor

    2 weeks ago

    Manhasset, New York, United States Citizens Financial Group, Inc. Full time

    Job SummaryCitizens Financial Group, Inc. is seeking a skilled Private Client Financial Advisor to join our team. As a key member of our wealth management team, you will be responsible for helping individuals and families achieve their financial goals. Your primary responsibilities will include developing a high-quality wealth management practice, enhancing...

  • Client Advisor

    1 month ago

    Manhasset, New York, United States Vilebrequin Full time

    About VilebrequinVilebrequin is a luxury beachwear brand that has been a leader in the industry since 1971. With a global presence in 70 countries and 184 stores, we are committed to providing our customers with the best possible shopping experience. As a Client Advisor at Vilebrequin, you will play a key role in delivering exceptional customer service and...

  • Customer Experience Specialist

    2 weeks ago

    Manhasset, New York, United States Ermenegildo Zegna N.V. Full time

    About Ermenegildo Zegna N.V.Ermenegildo Zegna N.V. is a leading global luxury menswear brand, recognized for its high-quality products and exceptional customer service. As a Customer Advisor, you will play a crucial role in delivering a memorable luxury shopping experience to our customers.Your OpportunityAs a Customer Advisor, you will be responsible for...

  • Customer Experience Specialist

    2 weeks ago

    Manhasset, New York, United States Zegna Full time

    About ZegnaZegna is a leading global luxury menswear brand, recognized for its high-quality products and exceptional customer service. As a Customer Advisor, you will play a key role in delivering a memorable luxury shopping experience to our customers.Your OpportunityAs a Customer Advisor, you will be responsible for engaging customers in the discovery of...

  • Transportation Specialist

    2 weeks ago

    Manhasset, New York, United States Beacon Mobility Full time

    Job SummaryWe are seeking a skilled Transportation Specialist to join our team at Beacon Mobility. As a key member of our operations team, you will be responsible for safely transporting clients to and from their destinations while providing exceptional customer service.Key ResponsibilitiesTransport clients to and from destinations in a timely and efficient...

  • Order Entry Specialist

    1 month ago

    Manhasset, New York, United States MHW Ltd. Full time

    Job Title: Order Entry SpecialistWe are seeking a highly organized and detail-oriented Order Entry Specialist to join our team at MHW Ltd. In this role, you will be responsible for processing and entering orders, communicating with vendors, and resolving issues with clients.Key Responsibilities:Process and enter orders accurately and efficientlyCommunicate...

  • Private Client Financial Advisor

    2 weeks ago

    Manhasset, New York, United States Citizens Full time

    Job SummaryCitizens is seeking a highly skilled Private Client Financial Advisor to join our team. As a key member of our wealth management team, you will be responsible for developing and maintaining relationships with high-net-worth individuals and families, providing personalized financial planning and investment advice, and identifying new business...

  • Private Client Financial Advisor

    6 days ago

    Manhasset, New York, United States Citizens Full time

    Citizens is seeking a skilled Private Client Financial Advisor to join our team. As a PCFA, you will work closely with clients to understand their financial goals and develop personalized wealth management strategies.Key responsibilities include:Developing and maintaining strong relationships with clients and partnersProviding expert financial planning and...

  • Medical Records Specialist

    2 weeks ago

    Manhasset, New York, United States MRO Full time

    Job Title: ROI Medical Records SpecialistThe ROI Medical Records Specialist plays a crucial role in supporting client sites with Release of Information (ROI) requests for patient medical records. This position requires strong organizational skills, attention to detail, and the ability to work independently to meet production goals.Key...

  • Transportation Specialist

    2 weeks ago

    Manhasset, New York, United States Beacon Mobility Full time

    Job SummaryWe are seeking a skilled Transportation Specialist to join our team at Beacon Mobility. As a key member of our operations team, you will be responsible for safely transporting clients to and from their destinations.Key ResponsibilitiesTransport clients to and from destinations in a timely and efficient manner.Ensure that vehicles are fueled and...

  • Anthropologie Sales Associate

    6 days ago

    Manhasset, New York, United States Anthropologie Full time

    Customer Experience SpecialistAs a Sales Associate at Anthropologie, you will play a key role in driving sales through providing a genuine and unique experience to each customer. Your primary responsibility will be to initiate genuine conversations with customers, engage them in a personalized way, and make them feel welcome, heard, and valued.Key...

  • Part Time Key Holder

    1 month ago

    Manhasset, New York, United States Club Monaco Full time

    Job Title: Part Time Key HolderClub Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism.Job Summary:A Key Holder will develop professional skills that will contribute to the financial growth of...

  • Anthropologie Sales Associate

    1 week ago

    Manhasset, New York, United States Anthropologie Full time

    Customer Experience SpecialistAs a Sales Associate at Anthropologie, you will play a key role in driving sales through providing a genuine and unique experience to each customer. This involves initiating genuine conversations to engage with customers in a personalized way, making them feel welcome, heard, and valued.Key Responsibilities:Support a selling...

  • Clinical Staffing Specialist

    6 days ago

    Manhasset, New York, United States FlexStaff Careers Full time

    Job SummaryWe are seeking a skilled Clinical Staffing Specialist - Hybrid to join our team at FlexStaff Careers. As a key member of our recruitment team, you will be responsible for recruiting and placing qualified candidates in clinical and non-clinical temporary positions. Key Responsibilities:Recruit and place qualified candidates in clinical and...

Burberry Client Experience Specialist

2 months ago

Manhasset, New York, United States Burberry Limited Full time
Job Purpose

The Client Advisor plays a crucial role in building relationships with Burberry's new and existing clients, delivering a personalized and elevated experience with commercial success.

Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury products.

As an expert in client engagement and service, the Client Advisor demonstrates a high level of knowledge in styling and selling.

Responsibilities
  • Meet and exceed individual and store sales and other commercial KPIs
  • Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
  • Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling
  • Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert, and close the sale to maintain the relationship with the client
  • Be efficient in following-up and delivering after-sales services to our clients
  • Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns, and stockroom maintenance when required
  • Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
  • Foster team work and a positive work climate
  • Build meaningful relationships with Clients
  • Work by appointment to provide a personalized service and build relationships with our clients to promote loyalty and incremental purchases
  • Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
  • Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow-up on sales or clients requests
Personal Profile

A proven track record in delivering sales and exceeding targets

Previous experience in Clientelling

A strong interest in fashion, art, and culture

Strong product knowledge and good understanding of store retail operations

Understanding of competitor products

Experience in working as part of a team

Fluent in local language; English proficiency is desirable

Other language knowledge is desirable

Demonstrates Confidence, Curiosity, Conviction, and Care

Enjoys being part of a team

Energetic, Pro-active, and self-motivated

Detail-oriented and creative with a passion for selling

Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels

Results-driven and commercial mindset

Flexible, collaborative, and adaptable approach to work

Measures of Success

Individual sales performance and KPI's (Appointments, UPT, ATV & AUR)

Service targets (Guest Experience, Net promoter score)

New client acquisition (conversion and retention)

Number of appointments held on a monthly basis