Customer Service Representative

1 week ago


Collierville, United States Aston Carter Full time

Job Title: Customer Service Representative

Job Description

- Communicate clearly and professionally with customers via phone and email

- Show proficiency in adopting and utilizing multiple technology platforms to address customer needs

- Provide knowledgeable answers to questions about product, pricing, and availability

- Work with internal departments to meet customers' needs

- Research and review customer-reported issues to resolve discrepancies that may occur

Hard Skills

+ Order management

+ Pricing knowledge

+ Quote generation

+ Problem-solving

+ Technology inclined

+ Excel experience

Soft Skills

+ Clear and professional communication

+ Customer service

+ Positive attitude

+ Success-oriented mentality

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Collierville, Tennessee.

Work Environment

This person will be working onsite in an office setting.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.



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