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Lead Digital Product Manager

4 months ago

Buffalo Grove, United States CVS Health Full time

Job Description As a Lead Digital Product Manager, you will be an entrepreneurial and innovative product leader with a user-centric mindset and proven experience in driving the product development process You will collaborate with internal project stakeholders across sales, marketing, credit, legal, finance, compliance, operations and executive management to translate business needs into an effective product strategy. The Lead Digital Product Manager is essential to ensuring CVS Health maintains its leading position in a highly competitive market. The Lead Digital Product Manager position is responsible for assessing emerging trends, technologies, electronic platforms and potential partnerships that allow us to deliver innovative experiences that improve the customer experience. The position operates in a highly collaborative environment that follows the Extreme Programming (XP) methodology.

Youll own the product vision, strategy and outcome-oriented roadmap, prioritize product features and capabilities, and maintain a healthy product backlog (i.e. writing and accepting user stories). Youll spend each day collaborating with stakeholders, users, and a deeply dedicated team as you create amazing products.

As part of the Enterprise Product Acceleration team, you will be leading innovative and bold initiatives aimed at transforming health care using the latest technologies and methodologies.

The Product Manager must have exceptional problem-solving skills, be an effective communicator that uses his/her abilities to successfully collaborate with others, able to lead and influence product conversations, build consensus among a wide range of business partners, and instill commitment from direct reports to deliver high performance results towards the development and execution of enhanced product offerings.

This role requires a high level of collaboration, a willingness to question the status quo and passion for IT innovation. Candidates will primarily work in a remote model.

However, depending upon product specific requirements, new efforts may be in person for a few weeks - through MVP (minimum viable product) and may require some travel. It is a hands-on product management position that works across the entire product lifecycle from product-market fit, experience design, implementation, delivery and post launch support.

In this position, you will: *

Be responsible for assessing emerging trends, technologies, electronic platforms and potential partnerships that allow us to deliver innovative experiences and that simplify customer experience *

Drive the product development process and collaborate with internal project stakeholders across sales, marketing, credit, legal, finance, compliance, operations and executive management to translate business needs into a product strategy that ensures we maintain a highly competitive market position *

Lead initiatives to streamline our digital ecosystem and development a scalable digital platform through multiple distribution channels *

Maintain documented competitive, market and customer needs analysis *

Define, update, and execute the product roadmap, constantly incorporating enhancements based on competitive analysis and in partnership with Sales and Business heads *

Research, document, and prioritize detailed product requirements to ensure that products meet business needs, performance objectives and deliver an exceptional customer experience *

Perform User Acceptance Testing *

Track key performance indicators and provide actionable insights to continuously improve products performance and profitability *

In partnership with Marketing, develop and execute marketing plans for products under management *

Be a subject matter expert and thought leader of your products across the organization *

Direct supervisory responsibility of a staff of product managers of assigned product lines including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance *

Ensure that staff of product managers under supervision are applying product development process best practices and that product development initiatives comply with CVS Product Development Policy, responsibilities and requirements

To be considered, you will need: *

IT or Digital Product Management, IT or Digital Project Management, Business Analyst, or similar SDLC experience. *

Strong conceptual thinking skills with an ability to proactively problem solve, recommend solutions and intuitively prioritize business issues in a large enterprise matrixed organization *

Demonstrated ability to build partnerships and foster collaboration and influence others *

Microsoft office suite with marked proficiency using PowerPoint and Excel Pay Range The typical pay range for this role is: Minimum: 95,000 Maximum: 209,000 Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls.

The actual salary offer will take into account a wide range of factors, including location. Required Qualifications ??8+ years of IT or Digital Product Management, IT or Digital Project Management, Business Analyst, or similar full SDLC experience with a minimum of 5 years of experience in a Product Manager role and 3 years of experience in translating business needs and requirements gathering to IT or Digital Products. * 5+ years deep knowledge of information technology principles, Agile development methodologies and knowledge of Cloud platforms / applications/ software products or design tools. * 5+ years of experience in handling customer expectations and relationship building. Preferred Qualifications *

PBM, healthcare experience *

Excellent communications skills and proven ability to communicate effectively with senior management and business leaders Education High School Diploma or GED and equivalent work experience. Business Overview Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day.

CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Apply

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