Personal Lines Associate Account Manager

4 days ago

St Cloud, United States North Risk Partners Full time

Job Type Full-timeDescriptionWHY NORTH RISK PARTNERSAre you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #oneTEAM lives out #oneMISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARYWe are looking for a proactive and customer-focused Personal Lines Associate Account Manager to serve as the primary point of contact for our clients. This position is responsible for answering questions, making policy changes, and working alongside others within the department in the management of personal accounts. The Personal Lines Associate Account Manager position requires a combination of excellent communication skills and a passion for delivering exceptional service.ESSENTIAL RESPONSIBILITESDevelop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner Timely and accurately process policy changes including mortgage changes, auto and property additions and deletions, address changes, and more Handle all cancellations with care, with adherence to E&O guidelines Answer questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing Review current insurance programs offering the right coverage at a competitive priceSupport Risk Advisors by exercising independent judgment and discretion to: Communicate and educate clients on policies as needed Evaluate and process client requests to ensure appropriate coverage is met Resolve inquiries on service problems, billing, and claims to ensure client satisfaction Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation systemMaintain client files in the agency management system following standard company policies and procedures, ensuring #oneTEAM's mission of service Schedule, attend, and participate in personal lines meetings, trainings, and classes Develop and maintain positive and effective relationships with partner insurance carriersEnter activity and other relevant documentation accurately into the company's software system(s) in accordance with company procedures Follow all federal and state regulations, and best practices for avoiding errors and omissionsContinue professional development; pursue and maintain licensing and designations as applicable Stay up to date on industry trends and best practices RequirementsQUALIFICATIONS (Knowledge, Skills, & Abilities)A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience Willingness to obtain an insurance license Demonstrated success in customer service Excellent oral and written communication skills Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by exampleAbility to work in a fast-paced environmentProficiency in Microsoft Office suite BEHAVIOR EXPECTATIONSA role model for North Risk Partners' core values, mission, and desired cultureDemonstrate enthusiasm and a positive attitudeProfessionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholdersA team player who collaborates and works well with his/her coworkersA professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk PartnersPHYSICAL REQUIREMENTSPerform under normal office conditions; may include lifting/carrying objects weighing up to 25 poundsTwist, bend, stoop, kneel, squat, stand, walk, and reach frequentlyHear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organizationSit and a desk for extended periods of time and perform long hours of work sitting at a computerMove around office/building/facilities repeatedly throughout the dayApply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labelsMust possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetingsAble to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as neededTOOLS AND EQUIPMENT USEDIncumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment.WORK ENVIRONMENTThe work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.This job description does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.BENEFITSWe offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

  • Personal Lines Insurance Account Manager

    2 weeks ago

    Saint Cloud, Minnesota, United States North Risk Partners Full time

    At North Risk Partners, we are seeking a driven and enthusiastic Associate Account Manager to join our Personal Lines team.This role is responsible for managing relationships and day-to-day service requests associated with personal lines accounts in support of the producing risk advisor.Personal lines accounts include those with homeowners, auto, personal...

  • Personal Lines Account Manager

    1 day ago

    St Petersburg, United States Foundation Risk Partners Full time

    Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Personal Lines Account Manager to their Acentria team in Largo, FL Job Summary: The Personal Lines Account Manager is responsible for daily servicing of client including new and renewal business processing and maintenance of exceptional...

  • Personal Lines Underwriter

    2 months ago

    St Louis, Missouri, United States Burns & Wilcox Full time

    {"title": "Personal Lines Underwriter", "description": "Job SummaryBurns & Wilcox is seeking a skilled Personal Lines Underwriter to join our team. As a key member of our underwriting team, you will be responsible for selecting and writing new business, cultivating client relationships, and growing a book of business.Key ResponsibilitiesBuild and maintain a...

  • Personal Lines Underwriter

    4 weeks ago

    St Louis, Missouri, United States Burns & Wilcox Full time

    {"title": "Personal Lines Underwriter", "description": "Job SummaryBurns & Wilcox is seeking a skilled Personal Lines Underwriter to join our team. As a key member of our underwriting team, you will be responsible for selecting and writing new business, cultivating client relationships, and growing a book of business.Key ResponsibilitiesBuild and maintain a...

  • Commercial Lines Account Manager

    1 month ago

    St. Petersburg, United States McGriff Insurance Services Full time

    Job SummaryWe are seeking a highly skilled Commercial Lines Account Manager to join our team at McGriff Insurance Services. As a Commercial Lines Account Manager, you will be responsible for building and maintaining key client relationships, providing exceptional customer service, and driving business growth through cross-selling opportunities.Key...

  • Personal Lines Underwriter

    1 month ago

    St Louis, Missouri, United States Burns & Wilcox Full time

    About the RoleBurns & Wilcox is seeking a highly skilled Personal Lines Underwriter to join our team. As a key member of our underwriting team, you will be responsible for selecting and writing new business, managing agency relationships, and creating and executing marketing plans to increase new and renewal business.Key ResponsibilitiesBuild, maintain, and...

  • Commercial Lines Account Manager

    2 weeks ago

    St. Petersburg, United States McGriff Insurance Services Full time

    Job SummaryWe are seeking a highly skilled Commercial Lines Account Manager to join our team at McGriff Insurance Services. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients and carriers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesBuild and...

  • Commercial Lines Account Processor

    3 weeks ago

    Saint Cloud, Minnesota, United States North Risk Partners Full time

    Job Title: Commercial Lines Account ProcessorAt North Risk Partners, we are seeking a highly motivated and detail-oriented Commercial Lines Account Processor to join our team. As a key member of our Commercial Lines service team, you will play a critical role in supporting our account management team in delivering exceptional service to our clients.Job...

  • Commercial Lines Account Processor

    2 weeks ago

    Saint Cloud, Minnesota, United States North Risk Partners Full time

    Job SummaryNorth Risk Partners is seeking a highly motivated and detail-oriented Commercial Lines Account Processor to join our team. As a key member of our Commercial Lines service team, you will play a critical role in supporting our account management team and ensuring the delivery of exceptional service to our clients.This is an exciting opportunity to...

  • Personal Lines Underwriter

    3 months ago

    St Louis, United States Burns & Wilcox Full time

    : Responsibilities: Summary: When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career...

  • Personal Lines Insurance Underwriter

    2 months ago

    St Louis, Missouri, United States Burns & Wilcox Full time

    Position Overview:Summary: At Burns & Wilcox, we specialize in providing insurance solutions for unique and unconventional needs. We are seeking a dedicated Personal Lines Underwriter who possesses an entrepreneurial mindset and a strong desire for professional growth. This role presents an exceptional opportunity to develop a portfolio by identifying and...

  • Account Manager

    5 days ago

    St Cloud, United States Hilti Corporation Full time

    What's the role? Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make...

  • Account Manager

    6 days ago

    St Cloud, United States Hilti Corporation Full time

    What's the role? Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make...

  • Regional Account Manager

    1 month ago

    St Cloud, United States Global Recruiters of Medina Full time

    Strategic Account ManagerIf you are interested in joining and contributing to a privately held 75-year organization thru continuing your career as an Account Manager, I would like to speak with you. We are positioned and planning for double digit growth for the next 5 years. The stability and growth of our organization has proven to be a two-way street we...

  • Client Service Representative, Personal Lines Specialist

    3 weeks ago

    St Petersburg, United States Wallace Welch & Willingham Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Client Service Representative to join our team at Wallace Welch & Willingham. As a key member of our Personal Lines team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships with them.Key...

  • Personal Lines Support Specialist

    1 month ago

    St Louis, Missouri, United States AssuredPartners Full time

    About the RoleWe are seeking a highly organized and detail-oriented Insurance Operations Coordinator to join our Personal Lines department at AssuredPartners. As a key member of our team, you will provide administrative support to our Sales and Service Teams, ensuring seamless operations and exceptional customer service.Key ResponsibilitiesAdministrative...

  • Personal Lines Insurance Underwriter

    2 months ago

    St Louis, Missouri, United States Burns & Wilcox Full time

    Position Overview:Summary: At Burns & Wilcox, we specialize in providing insurance solutions for the distinctive and exceptional. We are seeking a Personal Lines Underwriter who possesses an entrepreneurial mindset and is eager for professional growth within the specialty insurance sector. This role presents a remarkable opportunity to develop a portfolio by...

  • Personal Lines Insurance Underwriter

    2 months ago

    St Louis, Missouri, United States Burns & Wilcox Full time

    Position Overview:Summary: At Burns & Wilcox, we specialize in providing insurance solutions for the distinctive and unconventional. We are seeking a motivated Personal Lines Underwriter who possesses an entrepreneurial mindset and a desire for professional growth. This role presents a remarkable opportunity to expand a portfolio by identifying and securing...

  • Personal Lines Underwriter

    3 weeks ago

    St. Louis, United States Burns & Wilcox Full time

    When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. This is an outstanding opportunity for candidates with an entrepreneurial spirit, drive for career advancement and desire to develop relationships while growing a book of business. We have offices in St. Louis and are a hybrid work...

  • Personal Lines Underwriter

    2 months ago

    st. louis, United States Burns & Wilcox Full time

    When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. This is an outstanding opportunity for candidates with an entrepreneurial spirit, drive for career advancement and desire to develop relationships while growing a book of business. We have offices in St. Louis and are a hybrid work...