IT Support Specialist

2 months ago

Pflugerville, United States Wanzek Construction Full time

** IT Support Specialist**

**Job Category****:** IT **Requisition Number****:** ITSUP023989 Showing 1 location **Job Details**

**Description**

**POSITION SUMMARY:**

Responsible for assisting with maintaining day-to-day computer operations of Wanzek Construction, in addition to long-term planning and development of computer operations.

**ESSENTIAL JOB FUNCTIONS:**

* Demonstrate respect through considerate and courteous efforts with staff and customers, integrity when approaching all situations with sound moral principle, and the responsibility to distinguish between right and wrong, readily assume obligations and accountability while providing dependable and thorough service

* Regular cleaning and maintenance of computer equipment

* Answer phones and assist users with equipment, network and software questions

* Help maintain phone and voicemail system

* Install hardware and software on desktop systems

* Report and communicate errors to the IT Manager

* Assume on call duties on scheduled rotation

* Manage cell phones and cell phone plan

* Maintain IT asset inventory

* Update work stations

* Move and setup workstations

* First level user support troubleshooting

* Train end user on use of systems and programs

* Assist in office building maintenance and security issues

* CAT5 and low voltage cabling projects

* Assist in managing current and future network infrastructure

* All other duties as assigned by the IT Manager

**EDUCATION AND WORK EXPERIENCE REQUIREMENTS:**

* Associate's degree (A A.) or equivalent from two-year college or technical school or six months to one year related experience and/or training or equivalent combination of education and experience. Experience with SharePoint desired.

* Six months to one-year experience

**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**

* Take reasonable care of your own and others health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward Wanzeks Zero Injury principles

* Read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations

* Write reports, business correspondence and procedure manuals

* Effectively present information and respond to questions from groups of managers, clients, customers and the general public

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, genetic information, military status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

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**Licenses & Certifications**

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