Customer Experience Associate

1 month ago


Little Ferry, United States Maid Sailors Cleaning Service Full time

ABOUT MAID SAILORS

Maid Sailors is a top-rated residential cleaning service in New York City. Our goal is to provide an effortless cleaning experience to our clients. We are changing the perception that cleaning is a luxury experience by providing customers with a service that is easy to find, affordable, exceptional quality, and matching them with trusted, reliable, and professional individuals.

ABOUT YOUR ROLE

As a Client Experience Associate, you arethe customer's first impression of Maid Sailors, lending expert knowledge of our brand and services for their home cleaning needs. You must be able to speak clearly on the phone to customers relaying pricing information, and also answer customer inquiries and chats. JOB RESPONSIBILITIES

Deliver exceptional customer service over different mediums including phone, email, text, and live chat.

Master Maid Sailors' services and internal management systems in order to service our customers quickly and accurately.

Provide support to both clients and cleaning staff by swiftly identifying and assessing customers' needs/problems.

Become a master of continuous improvement and help us improve every customers' experience.

WHO ARE YOU?

A well-rounded team player who takes ownership of your work.

An effective and articulate communicator whether via text or spoken communication.

Adaptable to constant change and able to tailor your communication to your audience.

Highly proficient in multitasking andnavigating multiple tabs and windows.

Able to type at least50 wpm with accuracy.

Have a reliable internet connection.

BONUS POINTS

Ability to speak Spanish or French

Knowledge of the NYC, Boston, Chicago, or Austin

Previous experience working in a call center environment or customer service role

#J-18808-Ljbffr



  • Little Ferry, United States GameChanger Full time

    About GameChanger: We believe in the life-changing impact youth sports have on and off the field because they encourage leadership, teamwork, responsibility, and confidence—important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not...


  • Little Ferry, United States Orangetheory - Franchise #0319 Full time

    We Work Hard so Others Can Live More. We’re on the lookout for high caliber results-driven team members to join the Orangetheory Fitness Afterburn Coaching Team! At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We’re passionate about the ability for all people, regardless of age, shape, size, or ability...


  • Little Ferry, United States Swooped Full time

    Join a leading fintech company that’s democratizing finance for all. The hiring company was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of decisions, the hiring company is lowering barriers and providing greater access to financial information. Together, products and services are being built...


  • Little Ferry, United States Swooped Full time

    About Our Client Are you ready to join an innovative and dynamic team that is revolutionizing the education industry? The hiring company for Schools is actively seeking a passionate and highly motivated Associate Customer Success Manager to drive our mission of empowering students and transforming the learning experience. As an Associate Customer Success...


  • Little Rock, United States Customer Labs Full time

    Job Description We’re looking for a Customer Success Manager to build, retain, and grow our emerging client base. In this role, you’ll work closely with Procore’s Install-Based Sales team and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and...


  • Little Ferry, New Jersey, United States Umdaschgroup Ventures Full time

    Client Support SpecialistWe are seeking a dynamic and motivated individual to join our team as a Client Support Specialist. At Umdaschgroup Ventures, we pride ourselves on delivering exceptional service to our clients in the construction industry.Company OverviewUmdaschgroup Ventures is a forward-thinking organization specializing in innovative solutions for...


  • Little Ferry, New Jersey, United States Talentify Full time

    Industry: Healthcare ServicesWhy Consider This OpportunityAttractive compensation up to $27.31 per hourComprehensive benefits including stock purchase options and 401k contributionsOpportunities for professional growth and advancement within the organizationAbility to work remotely from anywhere in the U.S.Training provided to enhance your skills and...


  • Little Ferry, United States talent_grids Full time

    SALES STRATEGY & OPERATIONS ASSOCIATE, CUSTOMER SUCCESS ORGANIZATION - LINKEDIN TALENT SOLUTIONS The Sales Strategy & Operations Associate is a highly visible role within LinkedIn Talent Solutions, the largest business line of one of the fastest growing brands in consumer internet. The role acts as an advisor to executives in the global sales, product and...


  • Little Ferry, New Jersey, United States Talentify Full time

    About TalentifyTalentify is a premier technology organization dedicated to transforming the insurance claims landscape.Join our innovative team that is at the forefront of digital evolution within the expansive P&C insurance sector.Utilizing cutting-edge advancements in AI, IoT, telematics, blockchain, data analytics, and more, we are redefining the...


  • Little Rock, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)** **Department:** Ops-Hourly **Location:** Little Rock, AR **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...

  • Sales Associate

    1 month ago


    Little Ferry, United States Kimbrell's Furniture Full time

    Job Description: We are looking for motivated, enthusiastic, and hard-working individuals to join our store operations team. Are you an Amazing Customer Service Leader, who wants to grow with one of the oldest family-owned furniture retailers? Then we want to hear from you! Position Overview: As the public face of Kimbrell’s Furniture, the Sales Associate...


  • Little Ferry, New Jersey, United States BODY20 Ponte Vedra Beach Full time

    Benefits:Performance-based bonusesExclusive employee discountsFlexible working hoursCareer advancement opportunitiesComprehensive training and development programsPosition Overview:As a Sales Associate at BODY20 Ponte Vedra Beach, you will play a crucial role in enhancing the experience of our studio members and staff. Your contributions will be vital to the...


  • Little Rock, United States TJX Companies Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like wor Customer Experience, Experience, Customer Service, Associate


  • Little Ferry, United States Talentify.io Full time

    Employer Industry: Technology Solutions Provider Why Consider This Job Opportunity Competitive pay and opportunities for upselling and cross-selling various technology products and services Potential for career advancement and growth within the organization Strong focus on customer success and building and maintaining relationships with...


  • Little Ferry, United States RMI Full time

    Reign Inc is a company dedicated to developing local, community based marketing strategies for national clients. We consider all aspects of a brand, the local target market, and the customer relationship goals in order to help establish the brand in a meaningful way in the local community. Our Entry Level Client Relations Associate will focus on identifying...


  • Little Ferry, United States RMI Full time

    Reign Inc is a company dedicated to developing local, community-based marketing strategies for national clients. We consider all aspects of a brand, the local target market, and the customer relationship goals in order to help establish the brand in a meaningful way in the local community. Our Entry Level Client Relations Associate will focus on identifying...


  • Little Ferry, United States NetWrix Full time

    Requisition #1568, Customer Success Manager Join the Winning Netwrix Team! About Us: We are a highly successful and rapidly growing technology company of over 900 dedicated professionals committed to making a difference in the world of data security. Organizations of all sizes utilize our products to protect their business-critical data and personal...


  • Little Ferry, United States Kimbrell's Furniture Full time

    Job Description: We are looking for motivated, enthusiastic, and hard-working individuals to join our store operations team. Are you an Amazing Customer Service Leader, who wants to grow with one of the oldest family-owned furniture retailers? Then we want to hear from you! Position Overview: As the public face of Kimbrell’s Furniture, the Sales Associate...


  • Little Ferry, United States H&M Full time

    Job Description At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. As a Retail Sales Associate, you will always put customers...


  • Little Ferry, United States NetWrix Full time

    Requisition #1568, Customer Success Manager Join the Winning Netwrix Team! About Us: We are a highly successful and rapidly growing technology company of over 900 dedicated professionals committed to making a difference in the world of data security. Organizations of all sizes utilize our products to protect their business-critical data and personal...