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Event Specialist
2 months ago
We are looking for an energetic and organized Customer Engagement Specialist to plan and execute events, roadshows, trade shows and experiences to support strategic sales objectives and brand presence and exposure across the industries and customers we serve.
This candidate will have strong customer experience skills and will understand how to drive customer satisfaction, loyalty and advocacy. They will be collaborative and have a strong attention to detail.
The Event Specialist will be responsible for but not limited to the following:
Support the North America 10x10 Trade Show program including managing the events calendar, booth space booking, ordering show services, and coordinating branded and promotional materials
Plan and execute regional roadshow events in collaboration with the sales team, including venue, catering, and AV booking
Manage allocated event and giveaways budget, ensuring invoices are paid in a timely manner, all expenses are tracked, and funds are fully spent
Use HubSpot to create landing and registration pages and upload leads from events
Manage marketing tradeshow inventory in our Allen office, including shipping and receiving as well as updating inventory in Salesforce and in an inventory tracker
Analyze and evaluate the effectiveness of all events, including ROI and report performance metrics.
Create Salesforce campaigns to track event ROI
Qualifications:
1+ years of experience in an event planning or customer experience role
A self-starter with a positive attitude
Ability to work independently and as part of a broader team
Excellent project management skills and proven ability to deliver results in a fast-paced, deadline-oriented environment
High level of initiative, meticulous attention to detail, and excellent follow-up skills
Strong organizational and interpersonal skills
Excellent written and oral communications skills
Experience managing budgets.
Comfortable interacting with different levels of management, cross-functional, and global teams
Proficiency with Google Workspace
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