Admissions Call Center Specialist

1 month ago


Phoenix, United States Universal Technical Institute Full time
Admissions Call Center Specialist (HYBRID) Job Locations US-AZ-Phoenix ID 2024-6246 Type Regular Employee Overview

** $700 sign-on bonus **

Elevate Your Career as a Call Center Specialist in the Greater Phoenix Area

Do you have a talent for persuasion and a passion for helping people make life-changing decisions? If you're in the greater Phoenix area, Universal Technical Institute has a dynamic opportunity for you. We're seeking driven individuals to join our team as Call Center Specialists, where you'll be the catalyst that inspires prospective students to take the leap into a rewarding career in the skilled trades. You'll be a key player in driving enrollment by engaging potential students, highlighting the benefits of our programs, and motivating them to take the next step.

MULTIPLE POSITIONS AVAILABLE

What we're looking for:

  • A fast-paced achiever who thrives on meeting and exceeding goals
  • A persuasive communicator with the ability to build rapport quickly and turn interest into action
  • Someone who is proactive and relentlessly focused on driving results
  • Must be able to commit to a hybrid work schedule, with 3 days in-office
  • Must be available to work on weekends
Responsibilities

What You'll Be Doing:

  • Engage with potential students through outbound calls and other communication channels, assess their eligibility and interest, and schedule personalized campus visits
  • Master the details of our education program offerings, campus locations, and admission standards to confidently promote them
  • Work efficiently from activity queues in Dynamics CRM, documenting interactions to ensure a streamlined process
  • Consistently meet daily, weekly, and monthly engagement and conversion targets
  • Other duties as assigned

What We Offer

  • $20/hr with a $700 sign-on bonus (paid out after 6 months of continuous employment)
  • hybrid work schedule (3 days in-office, 2 days remote) at a great office location in north Phoenix, close to shops and restaurants.
  • FREE Tuition for you AND your Immediate Family at any of UTI's 16 campuses and programs
  • Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection
Qualifications

Education / Experience

  • High school diploma or GED
  • Previous sales and call center experience a plus
  • Bilingual (English/Spanish) skills a plus

Skills

  • Ability to work in a fast-paced environment where deadlines are essential
  • Ability to listen, react and establish rapport quickly
  • Self-motivated and action oriented

About Us
It's all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools.

But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours.

Come and be a part of our legacy



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