Call Center Specialist-Spanish

4 weeks ago


Phoenix, United States Russell Tobin Full time

Position Title: Call Center Banker-Specialist

Location: Phoenix, AZ

Pay rate: $24-$26/hr.

Responsibilities:


Required Qualifications:

Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives

Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays

Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections

Is comfortable receiving ongoing performance feedback and coaching

Is comfortable with ongoing change and learning new technology/processes

Has at least an intermediate level of proficiency with computers

Is self-motivated with excellent organizational skills

Has strong decision-making and problem-solving skills

Desired Qualifications:

Experience in the banking/financial industry

Experience working in a call center

Experience in telephone sales



BENEFITS INFO


“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”



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