We have other current jobs related to this field that you can find below
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Service Delivery Specialist II
1 month ago
Anchorage, United States 100 Alaska Communications Systems Group, Inc. Full timeService Delivery Specialist II Apply locations: Anchorage, Alaska; Homer, Alaska; Soldotna, Alaska; Fairbanks, Alaska; Juneau, Alaska Time Type: Full time Posted on: Posted 25 Days Ago Job Requisition ID: JR100213 At Alaska Communications, we’re committed to putting our team first , always being customer focused , having a can-do attitude , owning our...
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Anchorage, United States SCF Full timeSummary of Job Responsibilities: The Southcentral Foundation (SCF) Learning and Development Clinical Training Specialist is responsible for the investigation/identification, development/selection, maintenance, measurement/evaluation, and improvement of clinical learning and development (L&D) systems at SCF. Primary focus is on the delivery of a variety of...
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Health Benefits Specialist I, II
1 month ago
Anchorage, United States SCF Full timeJob Summary: The Southcentral Foundation (SCF) Health Benefits Specialist is responsible for increasing the number of customer-owners enrolled with a third-party payer through screening and application assistance. The Health Benefits Specialist role is to determine whether customer-owner currently has a third-party payer, verify/confirm that third party...
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Health Benefits Specialist I, II
4 days ago
Anchorage, United States Southcentral Foundation Full timeJob Summary: The Southcentral Foundation (SCF) Health Benefits Specialist is responsible for increasing the number of customer-owners enrolled with a third-party payer through screening and application assistance. The Health Benefits Specialist role is to determine whether customer-owner currently has a third-party payer, verify/confirm that third party...
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Collections Recovery Specialist I
5 days ago
Anchorage, Alaska, United States Global Credit Union Full timePosition Overview:Reports To: Senior Collections Recovery SpecialistKey Responsibilities: This role is essential for the recovery of charged-off financial debts owed to the credit union.Core Duties:Engage with members concerning charged-off accounts and facilitate repayment arrangements.Address member inquiries related to outstanding financial...
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Health Benefits Specialist I, II
2 months ago
Anchorage, United States SCF Full timeJob Summary: The Southcentral Foundation (SCF) Health Benefits Specialist is responsible for increasing the number of customer-owners enrolled with a third-party payer through screening and application assistance. The Health Benefits Specialist role is to determine whether customer-owner currently has a third-party payer, verify/confirm that third party...
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Customer Service Sales Specialist I
1 month ago
Anchorage, United States GCI Communication Corp Full timeLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). City and state must be separated by a comma followed by a space (e.g., Houston, TX). GCI Communication Corp - Customer Service Sales Specialist I - (Dimond location) - Anchorage, Alaska Customer Service Sales Specialist roles in Rural areas (NOT...
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RN - Labor and Delivery Specialist
9 hours ago
Anchorage, Alaska, United States Providence Service Full timeAbout the RoleWe are seeking a skilled and compassionate RN to join our Labor and Delivery team at Providence Alaska Medical Center. As a Labor and Delivery Nurse, you will play a critical role in providing high-quality patient care and supporting our patients and their families during this significant life event.Key ResponsibilitiesProvide direct patient...
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IT Specialist
1 month ago
Anchorage, United States Federal Aviation Administration Full timeThe Network Services Branch (AIF-320) plays a critical role within the Operations Division of the Infrastructure of Operations (I&O) directorate administering and monitoring the FAA’s Mission Support Network. These systems and services include LANs, WANs and the FAA wireless infrastructure. AIF-320 detects, diagnoses, troubleshoots, and resolves all...
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Culinary Service Specialist
1 day ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob Overview Providence Health & Services is seeking a Culinary Service Specialist. We are dedicated to delivering compassionate care to all, particularly those in need. Position Details: Full-time, 1.0 FTE, Variable Shift, 40 Hours Per WeekApplication Process: Qualified candidates will be invited to complete further self-paced screening assessments. Key...
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Information Technology Specialist
2 months ago
Anchorage, Alaska, United States Internal Revenue Service Full timeWHAT IS THE CRIMINAL INVESTIGATION DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas:Criminal Investigation - Tech Operations and Investigative ServicesThe following are the duties of this position at the full working level.Leading the implementation of security programs designed to...
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Anchorage, United States Allegro Home Delivery Full timeJob DescriptionJob DescriptionAbout the jobFurniture Delivery Driver/Installer Allegro Home Delivery is a fast-growing company beginning to disrupt the last mile home delivery market. Allegro Home Delivery is looking for an Owner Operator/Independent Contractor for furniture delivery routes with installation of smart bedding, in and around the Anchorage,...
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Appliance Delivery and Installation Specialist
11 hours ago
Anchorage, Alaska, United States Cooking & Appliance Center Full timeJob OverviewAs an Appliance Delivery and Installation Specialist at Cooking & Appliance Center, you will play a crucial role in ensuring our customers receive their products with the highest level of service. Your responsibilities will encompass both the delivery and installation of large appliances, all while upholding our commitment to customer...
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Customer Service Sales Specialist I
1 month ago
Anchorage, United States GCI Full timeJob DescriptionCustomer Service Sales Specialist roles in Rural areas (NOT Anchorage, Eagle River or Wasilla) are eligible for a $1,500 Hiring Bonus for new hires! GCI's Customer Service Sales Specialist I will with your support and our GCI's products and solutions, turn our customers into life-long fans. You will bring our world-class technology to...
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Anchorage, Alaska, United States Global Credit Union Full timePosition Overview:Reporting To: Consumer Lending Administration SupervisorSupervisory Responsibilities: NoneKey Responsibilities:The role involves providing teller services and administrative assistance across all functions of the Consumer Lending department, which encompasses consumer loan origination, servicing, and collections.Essential Duties:Execute...
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Facilities Delivery Specialist
1 month ago
Anchorage, Alaska, United States NES Fircroft Full time: The Delivery Specialist is responsible for the day-to-day management of the complete end-to-end source to contract management processes within the company, for any given scope of work at our Facilities'. This role is specifically focused on strategic oversight and execution in all aspects of contracting and supply chain management in the delivery of the...
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Marketing Specialist I
2 weeks ago
Anchorage, United States GCI Full timeJob DescriptionGCI's Marketing Specialist I will participate and support the Marketing Team promoting GCI products and services. Promote a positive relationship assisting with general product and promotional information. Manage internal and external relationships to carefully take each project to market with success from conception to completion. Assigned...
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Training and development specialist
1 month ago
Anchorage, United States Alaska Native Tribal Health Consortium Full timeThe Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System,...
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Revenue Cycle Specialist I, II- Dental
3 months ago
Anchorage, United States Southcentral Foundation Full timeSCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to...
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Environmental Specialist I
5 days ago
Anchorage, Alaska, United States Fashion Institute of Design & Merchandising Full timeAt the Fashion Institute of Design & Merchandising, we are dedicated to fostering an inclusive environment where every employee is valued and respected. We encourage our team members to bring their authentic selves and innovative ideas to work each day.As we strive to integrate diversity, equity, and inclusion into our operations and promote a sense of...
Service Delivery Specialist I
3 months ago
Service Delivery Specialist's (SDS's) primary duties are to focus on the efficient and accurate completion of work required to ensure customer service once the sale has been made. Provide support to sales staff, engineering, and field services. Interact with ACS customers to determine and recommend devices and services that meet the customer's needs.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Examples of Job Duties
Prepare Orders for Field/CO Presentation.
Clear and close troubles and orders through all associated applications including billing.
Email inquiries for order or trouble scope and follow through to completion.
Provision service orders to switch customers between exchange carriers for Local & Wireless Number Portability.
Process service orders using computer-based billing and facility record systems.
Perform record maintenance and research duties associated with "911" records and address research functions.
Service Delay Order creation for service relief through multiple departments.
Examine workflow systems for order completeness and accuracy of weekly and monthly reporting.
Perform record research provides guidance and support to internal and external customers.
Provide helpdesk assistance to internal customers.
Create reports and complete audits as required.
Provide training and mentoring of new individuals to the team.
Other duties as assigned.
Minimum Qualifications Required
Must have a high school diploma. A minimum of two years of customer service experience including order preparation and processing. Analytical skills are shown in processing information and entering data into a computer-based records system with at least one year of experience using computers and computer software applications.
Certifications and Licenses Required
Some levels may require you to possess and maintain an Alaska Drivers License.
Additional Job Requirements
External applicants must successfully pass a pre-employment suitability assessment and drug test.
Must successfully complete a pre-employment Data Entry test with 5500 keystrokes per hour with 10% or less error rate or type 33 words per minute.
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