Patient Access Liaison- Mid-Atlantic
1 month ago
The Patient Access Liaison (PAL) is a regional, field-based position that provides clinical disease state education and product education to patients and their families for our rare disease portfolio of products, oftentimes in the patient’s home. This patient facing individual will work closely with patients, families, physicians and other office staff to prevent and address barriers to access and help insure optimal understanding for Catalyst’s medicines. The Patient Access Liaison (PAL) will also be responsible for supporting advocacy for patients and providing educational resources and opportunities for patients. The PAL will also interact with our HUB partners at Catalyst Pathways to ensure seamless communication with and to the patients and their families. This is a remote position covering the Mid-Atlantic geography. Potential candidates should reside in the Mid-Atlantic and have access to major airports in the preferred cities of Philadelphia, Wilmington DE, Baltimore, Washington DC, and Richmond. Responsibilities: Educate patients and or their families on their disease and Catalyst’s FDA approved medication for their disease Coordinate communication among key stakeholders to ensure patients have the clinical support required to transition successfully to therapy Provide education to patients and or their families on access and affordability programs that may be available to them Educate patients and or their families on reimbursement and insurance protocols that affect their ability to access therapy Work cross functionally with other commercial personnel to resolve access issues for patients Provide expertise to HCPs on health plan policies and procedures, including guidelines and timelines for Prior Approvals (when appropriate) and Appeals Work cross functionally with Care Coordinators and Reimbursement Specialists at Catalyst Pathways to address any outstanding issues the patient and or family might have and escalate issues when appropriate Conduct Connect Calls to discuss open cases (de-identified) in Catalyst Pathways with sales and market access to address any issues that are actionable and delegate as appropriate Respect and Protect the PHI that is available to the PAL in their work with patients Attend regional and national meetings and come prepared to contribute and participate Document appropriately and accurately all interactions with patients and other stakeholder in the Patient Portal Become an expert on recognizing and reporting AE and product complaints, along with documenting those interactions Maintain ongoing contact with patients and their families to address unmet needs and offer compliant solutions so that patients may adhere to therapy when appropriate Understand and participate in Patient Services Programs developed by agency partners Ability to regularly work extended hours including attendance at business events on evenings and weekends Education/Experience/Skills: Bachelor’s degree and 5+ years in the Pharma/Biotech industry is required Prior experience as a Field Reimbursement Manager Experience in the Patient Services Department strongly preferred Be able to work in a team environment that ultimately benefits the patients Ability to work independently with patients for educational purposes and support High comfort level working directly with patients and their families as their main point of contact for access and education Can lead external customers including physicians, nurses and others to assist in achieving access for patients Ability to independently identify access solutions and determine the appropriate plan for resolution Work cross functionally with an external HUB to solve patient issues Ethics above reproach and a strong compliance mindset Must have a high degree of emotional intelligence coupled with empathy and listening skills Technical Experience in at least two of the following areas Rare Disease access or reimbursement Managed Care or public payer reimbursement Nursing Specialty Pharmacy Billing and coding Patient Advocacy Preferred bi-lingual fluent in English and Spanish Ability to travel up to 70% of the time depending on the territory Prefer applicants to live near a commercial airline HUB EEO Statement Catalyst Pharmaceuticals is an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status. Recruitment & Staffing Agencies: Catalyst Pharmaceuticals does not accept unsolicited agency resumes. Agency resumes will only be accepted if the agency is formally engaged by Catalyst Human Resources. #J-18808-Ljbffr
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Patient Access Liaison-Southwest
1 month ago
Coral Gables, United States Catalyst Pharmaceuticals Full timeThe Patient Access Liaison (PAL) is a regional, field-based position that provides clinical disease state education and product education to patients and their families for our rare disease portfolio of products, oftentimes in the patient’s home. This patient facing individual will work closely with patients, families, physicians and other office staff to...
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Patient Access Liaison-South Central
1 month ago
Coral Gables, United States Catalyst Pharmaceuticals Full timeThe Patient Access Liaison (PAL) is a regional, field-based position that provides clinical disease state education and product education to patients and their families for our rare disease portfolio of products, oftentimes in the patient’s home. This patient facing individual will work closely with patients, families, physicians and other office staff to...
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Director, Patient Access
7 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Patient Access to join our team at InsideHigherEd. As a key member of our leadership team, you will be responsible for overseeing the efficient and effective operation of our patient access functions.Key ResponsibilitiesLeadership and ManagementLead and manage a team of patient access...
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Patient Access Supervisor
5 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeJob Title: Patient Access SupervisorCompany: InsideHigherEdThe Patient Access Supervisor position at InsideHigherEd is responsible for overseeing the day-to-day operations and management of the front desk at an assigned location. The main focus is on ensuring all patients, visitors, and staff receive exceptional service in a pleasant and organized...
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Patient Access Coordinator
5 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeThe InsideHigherEd organization is seeking a Patient Access Representative to contribute to their team in a dynamic role.Key Responsibilities: Register patients for clinical services and ensure accurate data entry Verify insurance benefits and collect payments in a timely and efficient manner Obtain necessary patient information and maintain confidentiality...
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Senior Patient Access Representative
5 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Senior Patient Access Representative to join our team at InsideHigherEd. As a key member of our patient access team, you will be responsible for ensuring seamless and efficient patient registration and access to our healthcare services.Key ResponsibilitiesRegistration and VerificationObtain...
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Patient Access Coordinator
7 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to patients, visitors, and staff.Key ResponsibilitiesFront Desk Operations: Greet visitors, answer phone calls, and direct them to their...
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Patient Access Department Manager
5 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly skilled and experienced Manager to oversee the business operations of the Patient Access Department. The successful candidate will be responsible for ensuring a smooth entry of patients to departmental services, maintaining timely and accurate business information, and guaranteeing payment of services rendered.Key...
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Patient Access Representative 1
2 weeks ago
Coral Gables, United States University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. **** $1,000 Sign On Bonus **** The Patient Access department has...
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Patient Access Representative 3
1 week ago
Coral Gables, United States University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System at Doral has an exciting...
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Patient Access Representative 3
1 month ago
Coral Gables, United States The University of Miami Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.**** $2,500 Sign On Bonus ****The Patient Access department has an...
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Patient Access Representative 3
2 months ago
Coral Gables, United States The University of Miami Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.**** $2,500 Sign On Bonus ****The Patient Access department has an...
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Patient Access Representative 3
1 week ago
Coral Gables, United States University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. **** $2,500 Sign On Bonus **** The Patient Access department has...
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Patient Access Representative 3
3 months ago
Coral Gables, United States The University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. **** $2,500 Sign On Bonus **** The Patient Access department has...
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Coral Gables, United States University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. **** $1,000 Sign On Bonus **** The Patient Access department has...
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Supervisor, Patient Access
7 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly skilled and experienced Supervisor, Patient Access to lead our registration operations. As a key member of our team, you will be responsible for overseeing the day-to-day activities of our front desk, ensuring that all patients, customers, and staff receive exceptional service.Key ResponsibilitiesLeadership and...
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Patient Care Coordinator
6 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly skilled Patient Navigator to join our team at the University of Miami Health System. As a Patient Navigator, you will play a critical role in facilitating patients' access to healthcare services by identifying barriers to care, coordinating treatment plans, and monitoring the implementation and follow-up of services.Key...
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Patient Access Associate
7 days ago
Coral Gables, Florida, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Access Associate to join our team at InsideHigherEd. As a key member of our front desk team, you will be responsible for providing exceptional service to patients, families, and visitors, ensuring a positive and welcoming experience.Key ResponsibilitiesFirst Point of Contact: Serve as...
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Patient Access Representative 2
2 weeks ago
Coral Gables, United States The University of Miami Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.**** $2,000 Sign On Bonus ****The Patient Access department has an...
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Patient Access Representative 2
1 week ago
Coral Gables, United States University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. **** $2,000 Sign On Bonus **** The Patient Access department has...
