Guest Services Representative

3 weeks ago


Memphis, United States St. Jude Children's Research Hospital Full time

Perform a variety of duties in a pleasant, professional, and efficient manner, primarily focused on answering telephones, greeting and assisting families, checking families into and out of Tri Delta Place, offering recommendations, and providing directions to ensure an overall positive experience. Serve as the first point of contact by warmly smiling and welcoming guests. Assist Security in controlling access by signing in and out visitors, volunteers, and vendors at Tri Delta Place. This role may also require assisting with breakfast service as needed and performing other duties as assigned by the manager.

Perform a variety of duties in a pleasant, professional, and efficient manner, primarily focused on answering telephones, greeting and assisting families, checking families into and out of Tri Delta Place, offering recommendations, and providing directions to ensure an overall positive experience. Serve as the first point of contact by warmly smiling and welcoming guests. Assist Security in controlling access by signing in and out visitors, volunteers, and vendors at Tri Delta Place. This role may also require assisting with breakfast service as needed and performing other duties as assigned by the manager.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $19.00 - $30.00 per hour for the role of Guest Services Representative.

Explore our exceptional benefits

Diversity, Equity and Inclusion

St. Jude Childrens Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the worldregardless of race, religion or a familys ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospitals roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.



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