Current jobs related to Front Desk Customer Service Assistant - Goodlettsville - Associated Wholesale Grocers

  • Front Desk Associate

    2 weeks ago

    Goodlettsville, Tennessee, United States GAYATRI MAA LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Red Roof Plus+ Inn. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional guest service.Key Responsibilities:Process guest check-ins and check-outs, room reservations, and requestsSecure...

  • Customer Service Representative

    4 days ago

    Goodlettsville, Tennessee, United States Taymax Group Full time

    At Taymax Group, we're committed to providing a welcoming and inclusive environment for our members. As a Member Services Representative, you'll play a key role in delivering exceptional customer service and creating a positive experience for our guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members, and guests with a friendly and...

  • Customer Service Representative

    2 months ago

    Goodlettsville, Tennessee, United States Taymax Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Taymax Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer ServiceProvide a superior level of...

  • Part Time Front Desk Clerk/Night Auditor Red Roof Plus+ Inn

    4 weeks ago

    Goodlettsville, Tennessee, United States GAYATRI MAA LLC Full time

    Job Title: Part Time Front Desk Clerk/Night AuditorWe are seeking a highly skilled and detail-oriented Part Time Front Desk Clerk/Night Auditor to join our team at Red Roof Plus+ in Goodlettsville, TN.Job Summary:The successful candidate will be responsible for providing exceptional guest service, handling front desk operations, and performing night auditing...

  • Customer Service Representative

    4 days ago

    Goodlettsville, Tennessee, United States Dog Oasis LLC Full time

    Job DescriptionWe are seeking a highly organized and customer-focused Receptionist to join our team at Dog Oasis LLC. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients and their pets.Key Responsibilities:Greeting and Client Service: Greet and assist clients in a professional and friendly manner,...

  • Customer Service Representative

    1 week ago

    Goodlettsville, Tennessee, United States Taymax Group Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests. Key Responsibilities Greet members, prospective members, and guests, providing a...

  • Member Services Representative

    2 weeks ago

    Goodlettsville, Tennessee, United States Taymax Group Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Taymax Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide exceptional customer service to...

  • Front Office Coordinator

    3 days ago

    Goodlettsville, Tennessee, United States RHC Group Management LLC Full time

    Job DescriptionAbout RHC Group Management LLCRHC Group Management LLC is a leading provider organization on a mission to improve the lives of people living in underserved communities through high-quality primary care. By creating a positive and motivating environment for our clinic-teams, we can improve the way we show up for our patients, and ultimately...

  • Customer Service Assistant

    3 weeks ago

    Goodlettsville, United States Associated Wholesale Grocers Full time

    Job Description SUMMARY: Responsible for providing superior customer service to all visitors to the AWG Nashville Division office. This includes greeting members, vendors and all visitors onsite as well as ensuring the office phone inquiries are routed to the appropriate AWG employee. Follow through with problem resolution on calls from member stores to...

  • Fitness Center Representative

    3 weeks ago

    Goodlettsville, Tennessee, United States Taymax Group Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Taymax Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a superior level of customer service...

  • Fitness Center Representative

    4 weeks ago

    Goodlettsville, Tennessee, United States Taymax Group Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness centers.Key...

  • Customer Service Representative

    3 weeks ago

    Goodlettsville, Tennessee, United States Associated Wholesale Grocers Full time

    Job SummaryWe are seeking a highly skilled Customer Service Assistant to join our team at the AWG Nashville Division office. As a key member of our support team, you will be responsible for providing exceptional customer service to our members, vendors, and visitors. Your primary goal will be to ensure that all interactions are handled in a professional and...

  • Fitness Experience Coordinator

    3 days ago

    Goodlettsville, Tennessee, United States Taymax Group Full time

    We are seeking a Member Services Representative to provide exceptional customer service to Planet Fitness members, prospective members, and guests. This role is responsible for creating a positive member experience by greeting members, answering phones, checking members into the system, and facilitating updates to member accounts.Key Responsibilities:Provide...

  • Medical Assistant

    4 weeks ago

    Goodlettsville, United States Premise Health Full time

    Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in...

  • Client Service Representative

    1 month ago

    Goodlettsville, United States Heartland Veterinary Partners LLC Full time

    Practice: Since 1972, Goodlettsville Animal Hospital (GAH) has been serving Goodlettsville and the surrounding communities. We are a full service, small animal hospital dedicated to providing veterinary care throughout the life of your pet. Position Purpose: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an...

  • Customer Service Specialist

    2 months ago

    Goodlettsville, Tennessee, United States Insight Global Full time

    Position Overview:We are seeking dedicated individuals to join our Human Resources Shared Services team as Customer Service Specialists. This role is crucial in providing exceptional support to our employees. Key Responsibilities:As a Customer Service Specialist, you will: Handle incoming calls and address a variety of inquiries related to HR policies.Assist...

  • Customer Service Representative

    2 weeks ago

    Goodlettsville, Tennessee, United States Associated Wholesale Grocers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant at the AWG Nashville Division office. As a key member of our support team, you will be responsible for providing exceptional customer service to our members, vendors, and visitors, ensuring a positive and efficient experience for...

  • Customer Service Representative

    16 hours ago

    Goodlettsville, United States Creative Financial Staffing Full time

    Bilingual Customer Service Representative About the Company and Opportunity: CFS is working with a company to identify a Bilingual Customer Service Representative! Fluent in Spanish + English The Bilingual Customer Service Representative role will be with a small, fun, outgoing, and hardworking team! The ideal Bilingual Customer Service Representative...

  • Customer Service Representative

    3 days ago

    Goodlettsville, United States Creative Financial Staffing Full time

    Bilingual Customer Service Representative About the Company and Opportunity: CFS is working with a company to identify a Bilingual Customer Service Representative! Fluent in Spanish + English The Bilingual Customer Service Representative role will be with a small, fun, outgoing, and hardworking team! The ideal Bilingual Customer Service Representative...

  • Customer Service Representative

    1 month ago

    Goodlettsville, Tennessee, United States Ace Hardware Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, managing schedules, and coordinating with our field-based craftsmen.Key...

Front Desk Customer Service Assistant

2 months ago

Goodlettsville, United States Associated Wholesale Grocers Full time
Job Description

SUMMARY: Responsible for providing superior customer service to all visitors to the AWG Nashville Division office. This includes greeting members, vendors and all visitors onsite as well as ensuring the office phone inquiries are routed to the appropriate AWG employee. Follow through with problem resolution on calls from member stores to achieve ultimate customer service goal.

This position supports AWG's mission to remain firmly committed to our long-established mission statement:

"Our mission is to ensure the success of our member retailers and provide opportunities to our employees. This will be accomplished by satisfying the customers', and our member retailers', needs for quality supermarket merchandise and superior support services. We will do this with high quality employees whose mission is to provide the lowest possible cost of goods in order to ensure our members profitability, competiveness and continued growth."

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The individual must have the ability to perform the responsibilities listed below. The list is not all inclusive of duties that may be requested by the department head or a member of upper management but are intended for an understanding of the purpose of the position. It is the responsibility of each individual at AWG to provide ultimate customer service to our members to support their efforts in increasing same store sales and profits.
  • Greet members, visitors, vendors at the Nashville Division office and direct them to the correct destination or AWG employee
  • Monitor visitor access and maintain security awareness
  • Answer telephone, screen and direct calls
  • Take and relay messages
  • Provide required information to callers.
  • Provide general administrative and clerical support.
  • Handle member calls in a polite and courteous manner, provide information and resolve issues timely and accurately.
  • Communicate with stores to resolve credit and miss-ship issues.
  • Enter miss trips, damaged, and short dated claims, called in by member stores, to on-line credit system for processing.
  • Work closely with loss control to coordinate product pickups, tracking orders, and confirmations for members. Work closely with route control for special deliveries (including handbills) and order confirmations for members.
  • Member research on issues such as tote credits, product credits, product availability, or any question or concern that requires research to provide answer.
  • Perform other clerical duties as required.
  • Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact and consideration with our members, associates and division management.
  • This position requires strong communication and computer skills with the ability to use and learn new technology.
  • Other duties may be assigned.


QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation will be considered according to the ADA if it would not impose an undue hardship on the operations of the business without significant difficulty or expense. The accommodation would permit a qualified employee the ability to perform all essential functions of the job within the safety and company guidelines of the position.

EDUCATION/CERTIFICATIONS and/or EXPERIENCE:

One to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and speak fluent English.

MATHEMATICAL SKILLS: Possess the ability to read and interpret departmental financial and operating statements, policy and procedure manuals. Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Indoors. Adequate heating, cooling, lighting and ventilation. The noise level in the work environment is usually moderate.

This position's basic purpose is to use all available resources to guide the Nashville Division office to continuous growth and financial success.