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Customer Service Representative

4 weeks ago

Goodlettsville, Tennessee, United States Dog Oasis LLC Full time
Job Description

We are seeking a highly organized and customer-focused Receptionist to join our team at Dog Oasis LLC. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients and their pets.

Key Responsibilities:

  • Greeting and Client Service: Greet and assist clients in a professional and friendly manner, providing information and support to ensure a positive experience.
  • Scheduling and Coordination: Schedule appointments and coordinate bookings efficiently, utilizing our scheduling software to manage client information.
  • Record Keeping and Administration: Maintain accurate records and update client information in our database, ensuring seamless communication and data management.
  • Payment Processing and Billing: Handle payment processing and billing inquiries, providing clear and concise information to clients.
  • Team Collaboration: Collaborate with team members to enhance client experience, ensuring a cohesive and supportive work environment.

Qualifications:

  • Previous experience as a receptionist or in a customer service role, preferably in dog boarding or medical settings.
  • Strong scheduling and organizational skills, with the ability to multitask and work under pressure.
  • Proficient in using scheduling software and basic office applications, with excellent communication skills, both verbal and written.
  • Compassionate and understanding demeanor towards clients and pets, with a passion for delivering exceptional service.

Why Work with Us:

  • Be part of a passionate team dedicated to providing excellent service and care to our clients and their pets.
  • Opportunities for professional growth and development, with a competitive salary and PTO package.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to submit your resume detailing your relevant experience to us.