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Strategic Account Manager
4 months ago
ELLKAY
is a nationwide leader in health care data interoperability delivering innovative solutions that support the data migration needs of all members of the healthcare ecosystem. ELLKAY is playing a vital role in helping healthcare organizations access and share data among disparate systems. We are recognized by our e-health industry partners, independent medical group practices, hospitals and health systems, laboratories, and payers as the “Healthcare Data Plumbers” that make data migration and interoperability possible.
Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry.
Company Culture:
We deal with medical data and we take our work very seriously, but not ourselves. If you’re a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We’re committed to attracting good people who are passionate about the work they do.
ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experiences to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce.
Job Description:
ELLKAY is looking for talented, goal-oriented candidates to join our team to help us continue the significant growth and exceptional service we promise our partners.
The Strategic Account Manager will be assigned a territory and support the Senior Director in growing, retaining, and expanding ELLKAY’s footprint in that territory. You will support selling and customer success activities with existing clients. You will liaise with cross-functional internal teams to ensure delivery of solutions to client expectations and ensure the highest quality customer experience. You may be responsible for all, or portions of, the full life-cycle sales process including developing leads, prospecting, needs analysis, online and in-person solution presentations, negotiating, and closing.
Essential Duties and Responsibilities:
Support the Senior Director in all, or portions of, a full life-cycle sales process, including, prospecting, presenting, and closing.
Develop and maintain long-term relationships with customer accounts, operating as a main point of contact to ensure clients receive timely and responsive support and success
Generate new opportunities among client accounts, including upselling and cross-selling
Become a trusted resource with the ability to influence and develop long-term relationships using a strategic partner focus.
Coordinate with ELLKAY teams to ensure consistent service and assist with challenging client requests or escalations as needed
Quickly learn ELLKAY’s solution portfolio and have an expert ability to relate them to ELLKAY’s customers and industry challenges.
Identify, develop, and lead the delivery of healthcare data solutions through analysis of client needs.
Deliver effective sales presentations to stakeholders, virtually and in-person.
Formulate sales quotations and negotiate contracts.
Accurately communicate pipeline, forecast, and activities in Salesforce.
Qualifications:
Minimum of 3-5 years’ experience developing new or existing business in healthcare or related field.
Accomplished sales professional with track record of exceeding quota and delivering growth in complex sales.
Ability to thrive in a fast paced and demanding business environment.
A proven track record selling technology or connectivity solutions into the health system, hospital, or EMR/EHR market is a distinct advantage.
A stellar reputation for delivering excellent service and existing relationships with health systems, hospitals, and eHealth companies is a strong advantage.
Ability to independently manage multiple sales targets and strategic relationships
Benefits:
ELLKAY offers a comprehensive and competitive benefit package that starts day one
Including:
A Competitive salary
401k w/ matching – once eligibility is met
Work/life balance
Paid Volunteer Program
Flexible working hours
Unlimited PTO
Remote work options
Employee Discounts through our company store
Parental Leave
Company Paid - Life and Long-term disability benefits
Our awesome culture includes:
Working with talented, collaborative, and friendly people who love what they do
Professional growth within
Innovation environment
Monthly companywide virtual engagement activities
On site in HQ Free daily lunches
Additional information
This is a full-time position for our HQ located in Elmwood Park, NJ. Remote work may be available within the US.
For more information on our company, visit www.ELLKAY.com.
ELLKAY LLC is a Smoke-Free Workplace.
ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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