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Regional Clinical Manager
2 months ago
Regional Clinical Manager
Title: Regional Clinical Manager
Reports to: Senior Regional Clinical Director and Senior Regional Clinical Manager
Location: Ventura, CA
Mission:
Leading with dedication to operational excellence in a manner that aligns with our mission of transforming the lives of children, families, and communities together.
Position Summary:
The Regional Clinical Manager plays a pivotal role in overseeing and optimizing clinical quality and operations within a designated market. This leadership position requires a seasonedBoard CertifiedBehavior Analyst (BCBA) with extensive experience in Applied Behavior Analysis services and a proven track record of effective management. This position is responsible for ensuring the highest quality of ABA services, the professional development of clinical team members, and the financial well-being of their market. This role involves collaboration with leadership, maintaining strong relationships with clients and families, and contributing to the strategic
Outcome Measures:
Demonstrate measurable progress in achieving financial performance goals, with a focus on controlling labor costs within the region.
Attain a treatment adherence rate of over 75% for clients within the division, ensuring consistency and effectiveness in interventions.
Enhance client satisfaction, as reflected in an increased Net Promotor Score (NPS), by implementing targeted improvements based on client feedback.
Responsibilities:
Provide strong and visionary leadership to the clinical team, setting clear expectations and fostering a positive and collaborative work environment.
Develop and communicate strategic goals for the clinical department in alignment with organizational goals.
Provide ongoing supervision and support to clinical team members, ensuring adherence to ABA principles and best practices.
Participate in gross margin planning to predict coming month trends based one expected revenue and labor.
Establish and implement quality assurance measures to ensure the highest standards of care and compliance with relevant regulations and ethical guidelines.
Assess the needs and requirements of clients to determine appropriate caseload assignments.
Cultivate positive and professional relationships with payors and funding sources to enhance collaboration and communication.
Conduct regular reviews of client records, assessments, and interventions to maintain clinical excellence.
Provide expert consultation on complex cases, guiding and collaborating with clinical teams in problem-solving and decision-making.
Deliver training and support to enhance the clinical skills and knowledge of team members and support professional growth and development.
Ensure accurate and timely reporting to clients, families, and other stakeholders.
Collaborate with other department heads and organizational leadership to ensure seamless communication and coordination of services.
Job Qualifications:
Master's or Doctoral degree in Applied Behavior Analysis, Psychology, Special Education, or a related field
BCBA or BCBA-D certification
Substantial experience in ABA services, including leadership and supervisory roles
Proven ability to lead and inspire a team toward achieving organizational goals
Excellent communication and interpersonal skills, both verbal and written
Ability to provide clear and constructive feedback
Strong analytical and problem-solving skills
Effective organizational skills to manage clinical and administrative responsibilities
Ability to prioritize tasks and meet deadlines in a fast-paced environment
Experience in providing training and professional development
Excellent interpersonal skills
Empathy and cultural competence to work effectively with diverse populations
Familiarity with ABA-specific software and data collection tools
Comfort using technology for communication, documentation, and program management
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