Patient Service Rep
3 weeks ago
Patient Service Rep - 40 Hours a Week / Lake Zurich To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration, and billing. Maximize revenues by collecting payment at the time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records. Major Responsibilities: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Greets and accurately registers patients in EMR system verifying essential billing and demographic information. Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently. Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately. Distributes communications accurately, based on practice protocol. Includes pagers, faxes, emails. Resolves a variety of patient questions, including HMO referrals, billing and queries about services and test results; refers complex issues to practice manager or a clinical staff member, as appropriate. Schedules future appointments and requisitions, laboratory tests, radiology procedures, and other special diagnostic tests as needed. May coordinate with appropriate sections of hospital admission and/or outpatient admissions and surgery. Notifies patient care area when the patient has arrived and is ready to be seen. Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays. Accurately identifies type of insurance from the card, understands different types of payers, and verifies eligibility if necessary. Performs other related duties as required. Ensures the collection of maximum possible fees at the time of service and accurate follow-up billing information on the patient and payer. Reviews encounter forms for accuracy and completeness, checks with physician for missing information. Enters patient charges into the EMR system according to established policies and procedures. Batches encounter forms and balances charges. Upholds standards of the practice and of the medical group for accurate and timely medical records. Ensures the availability of properly prepared patient medical records, daily schedules, and related forms. Maintains medical record including loose filing and re-filing of charts daily. Pull and prepares charts for appointments. Maintains confidentiality around all patient information, both in front of each patient being treated and around other patients in the area. Releases information from records, only according to corporate policies and procedures. Education/Experience Required: High school diploma or equivalent. One to two years related customer service experience. Experience handling difficult caller/customers/patients. Knowledge, Skills & Abilities Required: CRT/PC experience in a customer service setting. Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred. Strong communication skills. Ability to solve problems posed by callers seeking referrals, appointments, billing issues, and clinical information. Physical Requirements And Working Conditions: Ability to function in a high volume, multiple-task environment, possibly in a crowded or closely shared workspace. Exposure to ill patients. Ability to work under stressful conditions with demanding customers. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when the patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Seniority level Not Applicable Employment type Full-time Job function Other Industries Hospitals and Health Care #J-18808-Ljbffr
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Patient Access Rep Supervisor
4 months ago
Lake Charles, United States Imperial Health Full timeJob DescriptionJob DescriptionCardiovascular SpecialistsThis position is:Full TimePosition Location:Lake Charles, LAJOB DESCRIPTIONJob Title: Patient Access Rep (PAR) SupervisorGENERAL SUMMARY OF DUTIES:The Patient Access Rep (PAR) supervisor will be responsible for successfully supervising the organizational and administrative operations of the Patient...
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Patient Access Rep
3 days ago
Bonney Lake, United States Virginia Mason Franciscan Health Full timeFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Prompt Care Clinic in Bonney Lake. Family oriented environment that offers flexibility in sch Patient Access, Patient, Insurance, Healthcare, Medical
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Patient Service Rep
3 months ago
Lake Zurich, United States Advocate Health Full timeTo provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting...
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Crystal Lake, United States Northwestern Memorial Healthcare Full timeCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the...
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Crystal Lake, United States Northwestern Memorial Healthcare Full timeCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the...
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Crystal Lake, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
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Patient Service Representative
2 days ago
Lake Zurich, Illinois, United States RUSH Physical Therapy Full timeAbout the RoleRUSH Physical Therapy is seeking a highly skilled and patient-focused Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they enter our center.Key ResponsibilitiesManage the front desk and provide exceptional...
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Patient Service Specialist
2 weeks ago
Lake Zurich, United States RUSH Physical Therapy Full timePatient Service SpecialistCome join our RUSH Physical Therapy Team as a Part-Time Patient Service Specialist!As a patient service specialist, you’ll manage both the patient side and business side of our center.The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize...
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Patient Service Specialist
2 weeks ago
Lake Zurich, United States RUSH Physical Therapy Full timeOverview: Patient Service Specialist Lake Zurich, IL Part Time Come join our RUSH Physical Therapy Team as a Part-Time Patient Service Specialist! When patients enter our center in Lake Zurich, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient...
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Customer Service Representative
3 weeks ago
Lake Zurich, United States Nick Lowry - State Farm Agent Full time $35,000 - $40,000Job DescriptionJob DescriptionROLE DESCRIPTION:Are you a tough as nails, seasoned customer service rep with a history in collections? Then Nick Lowry State Farm is on the hunt for you!As our customer service rep you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...
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Technical Service Representative
4 days ago
Lake Zurich, United States American Recruiters Full timeJob DescriptionJob DescriptionGrowth company in NW Chicago Suburbs will hire quickly an Inside Technical Service Rep. Flexible hours M-F, no weekends. Technical Service Representative Reports to Director of Technical Service. On-the-job training on all equipment, understand equipment assembly.Here is what you will do: Use your technical abilities and social...
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Customer Service Representative
2 months ago
Lake Zurich, United States Nick Lowry - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:Are you a tough as nails, seasoned customer service rep with a history in collections? Then Nick Lowry State Farm is on the hunt for you!As our customer service rep you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...
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Customer Service Representative
3 weeks ago
Lake Zurich, United States Nick Lowry - State Farm Agent Full time $35,000 - $40,000Job DescriptionJob DescriptionROLE DESCRIPTION:Are you a tough as nails, seasoned customer service rep with a history in collections? Then Nick Lowry State Farm is on the hunt for you!As our customer service rep you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...
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Customer Service Rep(09163)
2 weeks ago
Lake Zurich, United States Domino's Franchise Full timeJob DescriptionJob DescriptionJob DescriptionYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of...
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Patient Service Representative
1 day ago
Lake Zurich, Illinois, United States RUSH Physical Therapy Full timeAbout the RoleRUSH Physical Therapy is seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a critical role in providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesManage patient flow and registration processCoordinate...
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Patient Service Representative
3 days ago
Lake Zurich, Illinois, United States RUSH Physical Therapy Full timeAbout the Role:RUSH Physical Therapy is seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring a smooth experience for our patients.Key Responsibilities:Manage patient scheduling,...
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Customer Service Representative
3 weeks ago
Lake Zurich, United States MAT Holdings, Inc Full timeJob DescriptionJob DescriptionCompany DescriptionJoin our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40-year history. We're proud to provide employment opportunities for more than 14,000 employees across 12 countries. Headquartered in Long Grove, Illinois, we have over 40 factories on three continents,...
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Customer Service Rep
3 months ago
White Lake, United States Domino's Pizza LLC Full timeCompany DescriptionJob DescriptionMake up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or...
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Patient Care Coordinator
2 weeks ago
Lake Zurich, United States Great Lakes Dental Partners Full timeJob Type Full-timeDescriptionJoin Our Team at Manus Dental, Lake Zurich!At Manus Dental, Lake Zurich, we are dedicated to providing exceptional dental care and ensuring a positive experience for our patients. Our team is committed to creating a welcoming and supportive environment for everyone who visits us. We are excited to announce that we are looking to...
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Patient Care Coordinator
2 weeks ago
Lake Zurich, United States Great Lakes Dental Partners Full timeJob Type Full-time Description Join Our Team at Manus Dental, Lake Zurich! At Manus Dental, Lake Zurich, we are dedicated to providing exceptional dental care and ensuring a positive experience for our patients. Our team is committed to creating a welcoming and supportive environment for everyone who visits us. We are excited to announce that we are looking...
