Client Manager

3 months ago

New York, United States Apparatus Studio Full time

CLIENT MANAGERAPPARATUS is a New York-based designer and manufacturer of a distinctive catalog of high-end, high-touch lighting, furniture and objects. We produce both in-house and with the support of high-quality external partners; our catalog is sold globally.The Client Manager is responsible for managing and cultivating relationships and a corresponding book of business within a specific territory. This role is the primary contact for interior designers, architects, end-users and purchasing agents. A high degree of aesthetic and technical knowledge and elevated communication ability is required to manage these relationships effectively. This role is an in-person role and based in our gallery in New York.RESPONSIBILITIES:Primary representative of APPARATUS in allocated sales territories.Develop a deep knowledge of and effectively share APPARATUS product and brand story to drive client engagement and sales.Manage client orders efficiently through the sales process and in the utilization of Salesforce - including quoting, invoicing, billing, order completion and shipping.Consistently execute approved brand activities to grow business in your territory, including follow-ups, thank you notes, re-engagement correspondence, micro-events and studio visits.Represent APPARATUS with elevated presentations for clients to walk them through collections - including in-person, digitally and by phone, to explore all client needs and possible APPARATUS solutions.Provide consistently positive and engaging client experience through accurate information, timely response, and warmth in communication.Provide follow-up care and problem-solving as needed.Utilize reporting to manage your book of business, recognize areas of opportunity and partner with leadership to create and deploy outreach strategies to optimize sales in your territory.Manage client expectations effectively by building an understanding of cross-functional processes and structures and what is possible and not possible.Perform to established KPIs through company-directed tasks and activities to achieve goals.Collaborate with Sales Director for effective delegation of tasks if applicable.Able to manage-up and report to direct manager on tasks, trends and ideas.Consistently seek to support the global APPARATUS sales team with client needs by developing and delivering solutions to maintain the highest level of client experience and reaching monthly and yearly sales goals.SKILLSExcellent time-management skills, independent drive, and the ability to work under pressure while delivering a positive and elevated on-brand experience.Excellent verbal and written communications skills.Able to build rapport quickly and effectively with different personalities.Curious and resourceful approach to learning.Comfortable with a majority computer-based workload and the need for accuracy.Strong aesthetic and presentation skills, with a keen eye for detail.Strategic and solutions-based thinker.A consistently positive attitude displayed both as an individual and within a collaborative team of peers and management.Ability to respond professionally to critical feedback and proactive in seeking support and help when needed.EXPERIENCE3-6 years elevated sales experience in a similar client-facing role in either the interior design industry or with luxury products.Proven ability to develop and maintain ongoing client relationships.Knowledge and interest in contemporary design.Experience in a business that requires a team to execute the common vision, understands the value of the individual and the team.Proven ability in a high-paced environment that values consistency, efficiency, and excellence.WORK SCHEDULEFull-time gallery hoursLonger hours and weekend availability as needed.Travel as needed.PERFORMANCE REVIEW AND CHECK-INS SCHEDULERegular check-ins.Annual performance review.Salary from $90,000 (inclusive of salary and commission)This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. Position is based in our New York Gallery. Must be legally authorized to work in the U.S.without sponsorship.

  • Client Manager

    3 weeks ago

    New York, New York, United States Apparatus Studio Full time

    Job DescriptionAPPARATUS Studio is seeking a highly skilled Client Manager to join our team in New York. As a Client Manager, you will be responsible for managing and cultivating relationships with interior designers, architects, and other key stakeholders in a specific territory.Key ResponsibilitiesDevelop and maintain strong relationships with clients to...

  • Client Manager

    2 months ago

    New York, United States Interbrand Full time

    About Interbrand Interbrand understands what it takes today to build the world's most iconic brands.To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.Interbrand is its people. We are a global team of highly...

  • Client Manager

    2 months ago

    New York, United States Interbrand Full time

    About Interbrand Interbrand understands what it takes today to build the world's most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly...

  • Client Manager

    2 weeks ago

    New York, United States amp sound branding Full time

    _About amp We are the global market leader in sound branding. We are a full-service sonic branding agency.Our benchmark: make a brand recognizable with closed eyes at all audio consumer touchpoints.With offices in the US, Europe and Asia, amp works across cultures, languages, and time zones: a skill truly appreciated by our global client list (such as...

  • Client Success Manager

    4 weeks ago

    New York, New York, United States Exegy Inc Full time

    Job Title: Client Success ManagerExegy Inc is seeking a Client Success Manager to join our team in New York City. As a Client Success Manager, you will be responsible for ensuring our clients receive the best client service from a solutions, product, project, and relationship management perspective.Key Responsibilities:Develop as a subject matter expert...

  • Senior Client Manager

    4 weeks ago

    New York, New York, United States SMG Full time

    Job Title: Senior Client ManagerAt SMG, we're seeking a seasoned Senior Client Manager to join our team. As a key member of our Client Management department, you'll be responsible for leading our client relationships, driving business growth, and ensuring exceptional client service.Key Responsibilities:Develop and execute client engagement strategies to...

  • Client Service Manager

    4 weeks ago

    New York, New York, United States eClercx Full time

    About the RoleThe Client Service Manager will be the key liaison between clients, stakeholders, and onshore and offshore delivery teams. This role requires exceptional interpersonal skills, a strategic mindset, operational understanding, and the ability to manage multiple accounts and/or client stakeholders effectively.Key ResponsibilitiesCultivate strong,...

  • Client Service Manager

    3 weeks ago

    New York, New York, United States Gallagher Full time

    About the Role:We are seeking a highly skilled Client Service Manager to join our team at Gallagher. As a Client Service Manager, you will be responsible for delivering exceptional service to our clients by leading client accounts and developing effective client service teams. You will apply your business insight and strong dedication to service to create...

  • Strategic Client Manager

    4 weeks ago

    New York, New York, United States Baldwin Risk Partners Full time

    Job SummaryThe Sr Client Executive is responsible for the management and service of complex accounts and functions at a strategic level to develop and retain consultative relationships with clients. This individual must also evaluate and educate clients on missing or newly available coverage options.Key Responsibilities Experience with managing clients...

  • Client Success Manager

    1 month ago

    New York, United States ProCFO Partners Full time

    This is a remote position. Job Title: Client Success Manager Location: Remote Reports to: Client Success Leader Company Overview: Since 2020 ProCFO Partners has been revolutionizing financial management for small to midsized businesses. By offering fractional CFO services we provide tailored financial strategies and insights that help businesses...

  • Client Success Manager

    4 weeks ago

    New York, United States ProCFO Partners Full time

    This is a remote position. Job Title: Client Success Manager Location: Remote Reports to: Client Success Leader Company Overview: Since 2020 ProCFO Partners has been revolutionizing financial management for small to midsized businesses. By offering fractional CFO services we provide tailored financial strategies and insights that help businesses...

  • Client Success Manager

    4 weeks ago

    New York, New York, United States ProCFO Partners Full time

    Client Success ManagerThis is a remote position.Location: Remote Reports to: Client Success Leader Company Overview: ProCFO Partners has been revolutionizing financial management for small to midsized businesses since 2020. By offering fractional CFO services, we provide tailored financial strategies and insights that help businesses thrive. With our...

  • Client Success Manager

    3 weeks ago

    New York, New York, United States ProCFO Partners Full time

    Job Title: Client Success ManagerLocation: RemoteReports to: Client Success LeaderCompany Overview:ProCFO Partners has been revolutionizing financial management for small to midsized businesses since 2020. Our fractional CFO services provide tailored financial strategies and insights that help businesses thrive. Our FGC Financial Flywheel ensures sustainable...

  • Client Accounting Manager

    3 weeks ago

    New York, New York, United States Tripoint Search Full time

    Job Title: Client Accounting ManagerWe are seeking a highly skilled Client Accounting Manager to join our team at Tripoint Search. As a key member of our accounting team, you will be responsible for managing and coordinating team workflow, providing performance feedback, and preparing annual reviews.Key Responsibilities:Participate in hiring and training of...

  • Client Relationship Manager

    3 weeks ago

    New York, New York, United States Guardian Life Insurance Company Full time

    Job DescriptionWe are seeking a highly skilled Client Executive to join our team at Guardian Life Insurance Company. As a Client Executive, you will be responsible for managing sophisticated client accounts, ensuring client satisfaction, and driving business growth.Key Responsibilities:Manage client relationships and develop strategic plans to achieve...

  • Client Solutions Manager

    3 weeks ago

    New York, New York, United States Tatari Full time

    Tatari is revolutionizing TV advertising by combining sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience.We work with disruptor brands to grow their business using linear and streaming TV ads. Our platform enables businesses of any size to advertise on TV.The Platform Solutions team at...

  • Client Relationship Manager

    3 weeks ago

    New York, New York, United States Guardian Life Full time

    Job SummaryWe are seeking a highly skilled Client Executive to join our team at Guardian Life. As a Client Executive, you will be responsible for managing complex client relationships and driving business growth through strategic account management.Key Responsibilities:Develop and execute account management strategies to drive client satisfaction and revenue...

  • Client Service Manager

    3 weeks ago

    New York, New York, United States City National Bank Full time

    Job DescriptionJob Title: Client Service ManagerJob Summary:We are seeking a highly skilled Client Service Manager to join our team at City National Bank. As a Client Service Manager, you will be responsible for leading our branch operations and ensuring that our clients receive exceptional service.Key Responsibilities:Lead branch operations and ensure...

  • Client Service Manager

    4 weeks ago

    New York, New York, United States SPS North America Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Client Service Manager to join our team at SPS North America Inc. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service to our clients.Key ResponsibilitiesProactively institute the SPS Governance Model to ensure client...

  • Client Outreach Manager

    3 weeks ago

    New York, New York, United States Bank of America Full time

    Job SummaryThe Client Outreach Manager will be a key member of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) and Global Markets (GM) lines of business.This role will work closely with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank's global regulatory and policy...