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Human Resource Consultant 1

1 month ago

Olympia, United States State of Washington Full time

Human Resource Consultant 1 (HRC1/ERD) 71087006 Have you ever wanted a career in Human Resources? Join our dynamic team as a Human Resource Consultant 1 In this role you’ll manage personnel actions in the Washington State Human Resource Management System and offer first-level consultation to managers, supervisors, employees, and the public. You’ll provide essential first-level professional HR services in the areas of classification, compensation, and employment actions and related rules, and general personnel-related inquiries, under the guidance of senior HR staff. All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes . About the division: Human Resources is an organizational section within the

Employee Resources Division (ERD)

within the

Central Services Administration (CSA)

of HCA. In support of the agency, the HR team's purpose is to create and maintain the professional structure that provides extraordinary services to customers and ensures the well-being of HCA employees. This position reports and provides sole professional administrative support for the Human Resource Office. About the position: The

Human Resource Consultant 1 (HRC1)

provides first-level professional human resource services to management and employees of the Health Care Authority (HCA). HCA is Washington’s largest health care purchaser, responsible for providing comprehensive health coverage to more than 2 million residents through the Public Employees Benefits, School Employee Benefits, Medicaid, and behavioral health programs. The agency provides health purchasing leadership, benefitting both public and private sectors with a focus on moving the health delivery system away from volume toward higher value and better outcomes. This position is eligible to telework and is required to report on site occasionally to meet business needs.

The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.

Some of what you will do: Serve as technical HR consultant within assigned functional areas; provide professional consultation to the agency by answering questions, providing guidance, and processing personnel and position actions and employment forms. Respond to email, telephone, voicemail, and in-person requests and inquiries through the centralized HR email Inbox, HR main line telephone, and HR office from employees, supervisors, managers, internal and external customers, and the public. Using technical HR knowledge, utilize the Human Resource Management System (HRMS) to research and process personnel and position actions and provide pertinent details of personnel and position-related data to employees and management. Receive, track, and process employee hiring, appointment, and separation forms and position actions; enter personnel and position actions into HRMS timely and accurately; update appropriate logs timely and accurately. Prepare and distribute employee appointment letters accurately, timely, and in accordance with appropriate rules and processes. Ensure personnel and position documents are scanned, indexed, and uploaded into the AX imaging system. Prepare and distribute new hire paperwork in advance of Onboarding; track, review, and process returned hiring paperwork. Communicate with appropriate internal HCA teams regarding new hire lists. Communicate with supervisors of onboarding staff regarding expectations of first day activities. Conduct onboarding for new employees on the first working day of each pay period, ensuring all necessary hiring and policy paperwork is filed and/or routed appropriately. Respond to general questions from new employees, including questions related to the new hire process, policies and procedures, paid leaves, benefits, parking, and building access. Maintain the highest level of confidentiality, ensuring that work is completed within the anticipated or required timeframes and information is only shared outside the HR office with people who have a legitimate business need-to-know, in accordance with privacy rules. Required qualifications: Qualifying candidates will meet

one

of the following criteria options: Four years of experience interpreting and applying policies, rules, and regulations

AND

providing advice, guidance, or direct customer service to customers, stakeholders, and/or management regarding those policies, rules, and regulations. OR An associate’s degree

AND

two (2) years of experience interpreting and applying policies, rules, and regulations

AND

providing advice, guidance, or direct customer service to customers, stakeholders, and/or management regarding those policies, rules, and regulations. OR A bachelor’s degree with focus on business, human resources, social or organizational behavioral sciences, or related field. Qualifying candidates will also have demonstrated ability to: Effectively communicate technical and/or sensitive matters to diverse groups of people both verbally and in writing. Use Microsoft Office Suite software proficiently. Effectively learn and efficiently use new software systems. Research complex data. Provide excellent customer service to diverse groups of people with varying needs. Establish and maintain effective professional working relationships with a diverse range of customers and coworkers. Manage sensitive information and maintain confidentiality. Efficiently type and enter data accurately. Effectively work in a fast-paced professional office with frequent interruptions while completing work accurately and consistently meeting tight deadlines.

Preferred qualifications: Experience using the Washington State Human Resource Management System (HRMS) highly preferred. Experience using SharePoint Online and ServiceNow. Experience maintaining records in accordance with Washington State Records Retention Schedules. Six months or more of professional or para-professional level experience in a Human Resources office advising management on and interpreting and applying HR-related laws, rules, collective bargaining agreements, compensation, position classification, employment actions, etc. Understanding of the Washington State Public Records Act. Demonstrated ability to: Maintain personal and professional characteristics that are needed to meet organization’s expectations and demands of the workplace. Establish collaborative workplace relationships, encourage teamwork, and establish trust and credibility with others. Readily adapt to new situations and be open to change. Actively listen and understand what is being communicated. Work independently with little supervision and demonstrate initiative. Analyze and interpret information to provide options and solutions. Independently prioritize workload and multi-task.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification.

To apply for this position, you will need to complete your profile which includes three professional references and attach: A

cover letter

that specifically addresses how you meet the qualifications for this position Current

resume To take advantage of

veteran preference , please do the following: Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter. Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov. About HCA: Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible. There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer: Meaningful work with friendly co-workers who care about those we serve

Voices of HCA A clear agency mission that drives our work and is person-centered

HCA's Mission, Vision & Values A healthy work/life balance, including alternative/flexible schedules and mobile work options. A great total compensation and benefit package

WA State Government Benefits A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby. Tuition reimbursement And free parking Notes: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment. HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission.Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace.

Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at

HCAjobs@hca.wa.gov

.

Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Julie Laney at

julie.laney@hca.wa.gov

. The Washington State Health Care Authority (HCA) is an

E-Verify employer

. All applicants with a

legal right to work

in the United States are encouraged to apply.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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