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Team Lead, Customer Care- Johnston
4 weeks ago
To provide quality and efficient customer service to J&M customers by handling front line interactions as well as, leading a team of contact center agents. Job Responsibilities Assists customers through phone, email, or chat approx. 75% of weekly sch Team Lead, Customer Care, Customer Service, Retail, Lead
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Team Lead- Customer Care
3 months ago
Nashville, United States Genesco Full time** Team Lead- Customer Care (Johnston & Murphy)** **Job Category****:** J&M People Leader **Requisition Number****:** TEAML01254 Showing 1 location **Job Details** **Description** **The Ideal Candidate** As the Team Lead, you will be responsible for providing quality and efficient customer service to Johnston & Murphy customers by handling back-end processes...
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Team Lead, Customer Care- HYBRID
3 months ago
Nashville, United States Johnston & Murphy Full time** Team Lead, Customer Care- HYBRID** **Job Category****:** Customer Service **Requisition Number****:** TEAML001514 Showing 1 location **Job Details** **Description** **The Ideal Candidate** As the Team Lead, Customer Care, you will be responsible for providing quality and efficient customer service to Johnston & Murphy customers by handling front line...
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Team Lead, Customer Care- Johnston
2 months ago
Nashville, United States Johnston & Murphy Full timeJob Summary To provide quality and efficient customer service to J&M customers by handling front line interactions as well as, leading a team of contact center agents. Job ResponsibilitiesAssists customers through phone, email, or chat approx. 60% of weekly schedule 40% of weekly schedule dedicated to managing team performance Assists the manager with daily...
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Customer Care Associate
3 days ago
Nashville, Tennessee, United States Johnston & Murphy Full timePosition: Customer Service SpecialistCompany: Johnston & MurphyJob Overview:As a Customer Service Specialist, you will play a crucial role in addressing the needs of Johnston & Murphy customers and supporting our retail operations through your extensive product knowledge and adherence to internal protocols.Key Responsibilities:Manage incoming calls to...
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Customer Care Associate
3 days ago
Nashville, Tennessee, United States Johnston & Murphy Full timeCustomer Service Specialist - Johnston & MurphyJob Category: JM IC SUPPORT ADMINRequisition Number: CUSTO01233Job OverviewAs a Customer Service Specialist, your primary role will be to deliver efficient and effective support to customers of Johnston & Murphy and its retail outlets. The ideal candidate will possess exceptional verbal and written communication...
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Team Lead, Customer Care- Johnston
2 months ago
Nashville, United States Genesco Full timeJob Summary To provide quality and efficient customer service to J&M customers by handling front line interactions as well as, leading a team of contact center agents. Job Responsibilities Assists customers through phone, email, or chat approx. 60% of weekly schedule 40% of weekly schedule dedicated to managing team performance Assists the manager with...
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Customer Service Specialist
2 months ago
Nashville, United States Johnston & Murphy Full time** Customer Service Specialist** **Job Category****:** JM IC SUPPORT ADMIN **Requisition Number****:** CUSTO001399 Showing 1 location **Job Details** **Description** **The Ideal Candidate** As the Customer Service Specialist, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail...
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Customer Service Specialist- HYBRID
2 months ago
Nashville, United States Johnston & Murphy Full time** Customer Service Specialist- HYBRID** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001506 Showing 1 location **Job Details** **Description** **The Ideal Candidate** As the Customer Service Specialist, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy...
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Customer Experience Specialist I- Johnston
2 months ago
Nashville, United States Genesco Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
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Customer Experience Specialist I- Johnston
2 months ago
Nashville, United States Genesco Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
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Seasonal Customer Support Representative
1 week ago
Nashville, Tennessee, United States Johnston & Murphy Full timeSeasonal Customer Support RepresentativeJob Category: JM IC SUPPORT ADMIN Requisition Number: PTNOB001383Position OverviewThe Seasonal Customer Support Representative plays a vital role in addressing the needs of Johnston & Murphy clientele and retail outlets through exceptional product expertise and adherence to internal protocols.Key ResponsibilitiesManage...
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Seasonal Customer Support Representative
5 days ago
Nashville, Tennessee, United States Johnston & Murphy Full timeSeasonal Customer Support RepresentativeJob Category: JM IC SUPPORT ADMINRequisition Number: PTNOB001383Position OverviewThe Seasonal Customer Support Representative plays a crucial role in addressing the needs of Johnston & Murphy clientele and retail outlets through exceptional product expertise and internal procedures.Key ResponsibilitiesManage incoming...
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Service Excellence Specialist
3 days ago
Nashville, Tennessee, United States Johnston & Murphy Full timeCustomer Care Advisor - Johnston & MurphyJob Category: JM IC SUPPORT ADMIN Requisition Number: CUSTO01233Job OverviewAs a Customer Care Advisor, your primary responsibility will be to deliver prompt and effective assistance to Johnston & Murphy/Trask clientele, as well as to our retail outlets. The ideal candidate will possess outstanding verbal and written...
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Client Support Representative
4 days ago
Nashville, Tennessee, United States Johnston & Murphy Full timeCustomer Service Specialist - Johnston & MurphyJob Category: JM IC SUPPORT ADMINRequisition Number: CUSTO01233Job OverviewAs a Customer Service Specialist, your primary role will be to deliver prompt and effective assistance to customers of Johnston & Murphy and its retail locations. The ideal candidate will possess outstanding verbal and written...
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Client Support Representative
1 week ago
Nashville, Tennessee, United States Johnston & Murphy Full timePosition: Customer Service SpecialistCompany: Johnston & MurphyJob OverviewAs a Customer Service Specialist, you will play a vital role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. Your expertise in product knowledge and internal procedures will be essential in delivering exceptional service.Key...
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Service Excellence Specialist
1 week ago
Nashville, Tennessee, United States Johnston & Murphy Full timeCustomer Service Specialist (Part-Time)Job Category: JM IC SUPPORT ADMINRequisition Number: CUSTO01229Position OverviewAs a Part-Time Customer Service Specialist, you will play a vital role in addressing the needs of Johnston & Murphy customers and supporting retail operations through exceptional product knowledge and adherence to internal processes. The...
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Customer Service Team Lead
2 months ago
Nashville, United States Bellecares Full time**Customer Service Team Lead** Nashville, TN **Work Schedule:** Monday - Friday, 8:00am to 5:00pm CST (Monday and Friday Remote) **About Belle** is a hyper-growth engagement company that is revolutionizing home care -- and it all begins with the feet. With 25M+ U.S. seniors no longer able to reach or see their feet, a lack of self care quietly brings...
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Retail Operations Leader
1 week ago
Nashville, Tennessee, United States Johnston & Murphy Full timeAt Johnston & Murphy, we value personal attributes as much as professional experience, believing that character is as significant as knowledge. Our culture is built around an attributes-based people model known as P.R.I.D.E. Key Responsibilities of a Store Leadership Executive Passion – Demonstrates a commitment to excellence; radiates enthusiasm...
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Retail Operations Leader
3 days ago
Nashville, Tennessee, United States Johnston & Murphy Full timeAt Johnston & Murphy, we recognize that personal attributes are as vital as professional experience, and that your character is just as important as your knowledge. We have cultivated a culture centered around an attributes-based people model known as P.R.I.D.E. Key Responsibilities of a Store Leadership Specialist Passion – Committed to...
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Retail Operations Leader
1 week ago
Nashville, Tennessee, United States Johnston & Murphy Full timeAt Johnston & Murphy, we recognize that personal attributes are as crucial as professional experience, and that your character is just as significant as your knowledge. We have cultivated a culture centered around an attributes-based people model known as P.R.I.D.E. Key Responsibilities of a Store Leadership Specialist Passion – Committed to...