Retail Operations Leader

1 week ago


Nashville, Tennessee, United States Johnston & Murphy Full time

At Johnston & Murphy, we recognize that personal attributes are as vital as professional experience, and that your character is just as important as your knowledge. We have cultivated a culture centered around an attributes-based people model known as P.R.I.D.E.

Key Responsibilities of a Store Leadership Specialist

Passion – Committed to excellence; demonstrates enthusiasm for the organization with a proactive attitude; perseveres through challenges.

Consistently achieve deadlines Employ J&M sales tools to meet and exceed sales targets Leverage all available resources to enhance performance and further educate yourself and your sales team

Brand Representation – Serves as a representative for the brand to the external community; fosters a store atmosphere that reflects a premium brand; upholds a relevant and effective set of core values.

Effectively network and recruit talent Conduct interviews and hire staff using the PRIDE model Implement visual merchandising standards, update window displays, and maintain store aesthetics Adhere to personal presentation standards Consistently deliver exceptional customer service and utilize proper phone etiquette

Interpersonal Skills – Strong communicator within the organization; cultivates enduring and productive relationships with colleagues.

Foster lasting and productive relationships within the organization Implement, utilize, and certify the team in all training initiatives Exhibit effective communication skills Coach and guide performance to meet company standards Implement and comply with all company policies and procedures Develop and administer PRIDE Performance Plans and Evaluations

Results Orientation – Achieves financial objectives; manages profitability through personal and team performance; executes company priorities.

Meet and surpass sales objectives, both store and personal Meet and exceed sales metrics, both store and personal Safeguard company assets, including accurate inventory and cash management Create and maintain weekly work schedules to optimize talent and maximize sales

Change Management – Capable of initiating and managing change effectively; makes informed decisions based on analysis and knowledge; conveys urgency and drives issues to resolution.
Ability to:

Manage all performance levels, from exceptional to deficient Identify trends through competitive analysis and other trend resources Utilize all merchandise reports to analyze, identify, and communicate merchandising needs to optimize business outcomes Collaborate with HR to resolve issues effectively

Requirements

Previous management experience in a retail setting preferred. Ability to handle multiple tasks in a dynamic environment. Excellent interpersonal and customer service abilities. Strong communication skills. Professional appearance. Willingness to learn and grow. Stable employment history. Physical demands: this role involves constant movement, communication, listening, reaching, bending, kneeling, standing for extended periods, walking, and using hands to operate controls.

  • Nashville, Tennessee, United States Mapco Express Full time

    Join Our Team as a Retail Operations Leader! At Mapco Express, we pride ourselves on having a dedicated workforce of over 1,600 individuals who are committed to providing exceptional customer service. Our mission is to deliver convenience that our customers can rely on across our numerous company-owned retail and fuel locations. As a Retail Operations...


  • Nashville, Tennessee, United States Jenis Splendid Ice Creams LLC. Full time

    Join Our Team at Jeni's Splendid Ice CreamsWe are seeking a passionate and skilled Retail Operations Leader to become an integral part of our vibrant team. At Jeni's, we pride ourselves on crafting exceptional ice creams and nurturing a strong sense of community. Our scoop shops serve as the heart of our mission, where customers come together to savor our...


  • Nashville, Tennessee, United States Tempur Sealy Full time

    Position Overview:As a Retail Operations Leader at Tempur Sealy, you will oversee the management and strategic direction of one of our retail locations. Your role will encompass driving sales excellence while ensuring that operational standards are upheld across all facets of the store, including customer interactions, team development, and maintaining the...


  • Nashville, Tennessee, United States Cameron Craig Group Full time

    Position Overview:As a Retail Operations Leader, you will play a pivotal role in overseeing the daily functions of our boutique, ensuring a seamless shopping experience for our clients. Your schedule will align with boutique hours, typically from 10:30 AM to 7 PM on weekdays, with weekend availability required based on operational needs.Key...


  • Nashville, Tennessee, United States Tempur Sealy Full time

    Position Overview:As a Retail Operations Leader, you will oversee the management and strategic direction of one of our retail locations. Your role will encompass driving sales success while ensuring that operational standards are upheld throughout the store, focusing on customer satisfaction, team development, and the effective implementation of our retail...


  • Nashville, Tennessee, United States Hibbet Sports Full time

    Position Overview:As a Retail Operations Leader at Hibbett Sports, you will play a pivotal role in driving the success of our store. Your responsibilities will include:Sales Leadership: Spearhead the sales initiatives within the store, ensuring a premier customer service experience that exceeds expectations.Market Awareness: Stay informed about the latest...


  • Nashville, Tennessee, United States Tommy John Full time

    About Tommy John:Tommy John is a lifestyle brand focused on comfort, dedicated to addressing the challenges individuals face with their clothing choices. Renowned for transforming the fabric, fit, and functionality of undergarments, Tommy John has spent years enhancing the shopping experience both online and in physical stores. We are on a continuous quest...


  • Nashville, Tennessee, United States Buck Mason Full time

    Buck Mason is seeking a **Retail Operations Leader** who embodies our values, prioritizes customer satisfaction, and embraces our lifestyle. If you are a natural leader with a talent for driving performance, nurturing a dynamic team, and crafting memorable experiences for our clientele, we invite you to take charge.Key Responsibilities:Exemplify the core...


  • Nashville, Tennessee, United States Bridgeway Professionals Inc Full time

    Position Overview:As a Retail Operations Leader at Bridgeway Professionals Inc, you will oversee the management of our boutique, ensuring a seamless customer experience and efficient daily operations. Your schedule will align with boutique hours, typically from 10:30am to 7pm on weekdays, with weekend availability required based on business demands.Key...


  • Nashville, Tennessee, United States Safelite Full time

    Are you ready to take the next step in your career? At Safelite, we pride ourselves on being more than just an auto glass company. We are dedicated to fostering a fulfilling work environment that encourages a balanced life.Position Overview: The Retail Operations Leader is responsible for overseeing all aspects of store management, emphasizing exceptional...


  • Nashville, Tennessee, United States ITech Consulting Partners Full time

    Position Overview:As a Retail Operations Leader, you will oversee the daily functions of our boutique, ensuring a seamless customer experience and driving sales performance. This role requires flexibility to align with boutique hours, typically from 10:30 AM to 7 PM on weekdays, with occasional weekend commitments based on operational needs.Key...


  • Nashville, Tennessee, United States Studs Full time

    Nashville Retail Operations Leaderat STUDS in Nashville, Tennessee. Studs is a pioneering retail and online brand that has transformed the ear piercing journey. Our mission is to inspire bold self-expression and foster an inclusive community through exceptional ear styling with safe and healthy piercings, complemented by a curated selection of...


  • Nashville, Tennessee, United States Your Hiring Coaches Full time

    Become a Key Player as a Retail Operations LeaderAre you enthusiastic about guiding a dynamic sales team while delivering outstanding service to customers in a boutique environment? If this resonates with you, we have a remarkable opportunity available.Oversee sales, customer satisfaction, daily management, and team developmentWork closely with boutique...


  • Nashville, Tennessee, United States PVH Corp. Full time

    Shape Your Career with PVHRetail Operations Leader - Calvin KleinPOSITION OVERVIEW:The Retail Operations Leader is pivotal in driving excellence, ensuring superior service, and showcasing enthusiasm for our brand. This role encompasses strategic business evaluations, guiding a team dedicated to achieving exceptional sales performance while managing...

  • Retail Team Leader

    2 weeks ago


    Nashville, Tennessee, United States The Normal Brand Full time

    The Normal Brand - Retail Team Leader PositionJob OverviewThe Normal Brand is a growing clothing and accessories retailer with a robust online presence and numerous retail locations across the United States. We are seeking committed and enthusiastic Retail Team Leaders to enhance our customer experience and support our retail operations.Key...

  • Retail Team Leader

    2 weeks ago


    Nashville, Tennessee, United States Marine Layer Inc Full time

    Position OverviewMarine Layer Inc. is on the lookout for a dynamic individual to join our team as a Retail Team Leader. This role is not your typical retail job; we are seeking someone who embodies our brand's spirit and is deeply committed to the success of both the store and the overall company.We believe that our strength lies in the vibrant and engaging...


  • Nashville, Tennessee, United States Mashburn LLC Full time

    ABOUT THE BRAND Mashburn is a distinguished apparel and lifestyle brand based in Atlanta, established in 2007 with a singular focus: prioritizing the well-being of individuals. The company curates, produces, and promotes a nationally acclaimed range of menswear (Sid Mashburn) and womenswear (Ann Mashburn), alongside a selection of other high-quality, iconic...

  • Retail Team Leader

    10 hours ago


    Nashville, Tennessee, United States Plato's Closet: Nashville, Cool Springs and Murfreesboro TN Full time

    Retail Team Leader at Plato's Closet NashvilleAre you enthusiastic about fashion and dedicated to assisting customers in finding their personal style? Plato's Closet Nashville is seeking a Retail Team Leader to enhance our team.About Us: Plato's Closet is a prominent franchise that specializes in pre-owned clothing for teens and young adults. We provide the...


  • Nashville, Tennessee, United States Diptyque Full time

    DIPTYQUE Paris Luxury Fragrance House is recognized as a premier name in the luxury fragrance industry, renowned for its exquisite products and exceptional customer service. Established in 1961, the Maison offers a unique selection of iconic scented candles, personal fragrances, bath and body products, and elegant home décor. Key Responsibilities:• Drive...


  • Nashville, Tennessee, United States Diptyque Full time

    DIPTYQUE Paris Luxury Fragrance House is a prestigious name in the luxury fragrance industry, recognized for its exquisite range of scented candles, personal fragrances, and bath and body products. Established in 1961, the Maison has become synonymous with elegance and sophistication.Key Responsibilities:Drive daily sales performance to meet and exceed...