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Clinical Specialist, Spine Enabling Technologies
2 months ago
Work Flexibility: Field-based
Who We Want
Hard-working winners.
Persuasive influencers.
Organized self-starters.
Mission-driven team members.
What You Will Do
The Clinical Specialist with Stryker Spine's Enabling Technologies will provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. This is a field (hospital) based role that will support surgical procedures in Raleigh, NC and region.
Responsibilities:
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to insure procedural efficiency.
- Use proprietary software to prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance.
- Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the navigation system, instruments, disposables and software applications.
- Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.
- Solve product problems for customers in an expeditious manner.
- Provide case coverage at accounts.
- Support the development and execution of the sales plan as well as grow the utilization of the navigation technologies by increasing volume with current and potential surgeons.
- Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
- Collaborate with Sales Representatives and Marketing to increase communication around product performance.
- Obtain purchase orders for products consumed during surgical procedures and maintains and tracks case coverage purchase orders for services provided.
- Partner with other cross functional teams in selling the clinical benefits of the company's products, drive continuous account growth and case volume.
- May direct product evaluations in OR and office settings
- Identifies and executes opportunities to participate in cross-divisional labs for product education
- Support the conversion of competitive doctors to use Stryker Enabling Technologies products
- Overnight travel outside of designated area to support business needs as determined by associate manager
- Possible off-hours, weekends, and holidays to support business needs
- Bachelors degree preferred or 6 years equivalent clinical experience
- Excellent problem-solving, interpersonal and organizational skills
- Sales and/or marketing professional or internship experience preferred
- Must be able to analyze and resolve non-routine sales issues using independent judgment
- Must be able to routinely make decisions which may affect immediate sales operations and have a divisional effect
- Must be able to quickly resolve complex challenges that occur in a dynamic hospital/OR environment
- Physical Requirements-Medium work: Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects
- Possible off-hours, weekends, and holidays to support business needs
- A winning team driven to achieve our mission and deliver remarkable results
- Coworkers committed to achieving more and winning the right way
- Quality products that improve the lives of customers and patients
- Ability to discover your strengths, follow your passion and own your own career
- Field based training
- Totalrewards.stryker.com
Travel Percentage: 30%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.