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Patient Navigator Coordinator

3 months ago

Reston, United States US Oncology Full time

Overview Are you looking for a career and not just a job in the Medical field? Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a Full time Patient Navigator Coordinator for our Reston office. Surgical experience preferred. Perfect position for an LPN or MA. GREAT BENEFITS INCLUDE: Medical, Dental, Vision, Paid Holidays, and 401K. The Patient Navigator Coordinator is responsible for providing individualized assistance to patients, families, and caregivers to overcome health care system barriers and facilitate timely access to quality health and psychosocial care. The assistance continuum includes all phases of the cancer continuum, including prevention, screening, diagnosis and treatment, survivorship, and end of life and bereavement. Provides written education materials and assists patients and/or caregivers with completing various forms and health-related screens under the guidance of the Oncology Nurse Navigator. Relies on education, practice guidelines and policies, and legal requirements to perform responsibilities. Must recognize physical, psychological, and spiritual aspects of care and participates in company-wide quality initiatives. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities Key Responsibilities: * Works under direct supervision and in tandem with the Oncology Nurse Navigator to coordinate patient care through all phases of the care continuum * Educates patients, families and caregivers about the role of the Patient Navigation Coordinator in Facilitating communication among health care providers * Supporting patients and families with completion of medical forms * Coordination of necessary clinical appointments, and Conveying information about internal and external resource availability * Supports the Oncology Nurse Navigator in reporting patient and family challenges and assists with potential solutions, while considering the patient's values and cultural, spiritual and social needs * Coordinates patient needs for appointments and schedules appropriately to expedite the plan of care * Ensures closure of all referral loops, internal and external, through procurement and inclusion of referral documentation in the medical record in a timely manner * Appropriately documents all patient interactions and services provided within the electronic medical record * Acts as a liaison and advocate for patients, families and caregivers when assisting the multidisciplinary team * Serves as a liaison/contact for referring physicians, external medical offices and patients in a timely, professional manner * Participates in continuous process improvement of patient outcomes, assuring appropriate utilization of resources to increase patient, family and caregiver satisfaction * Maintains patient privacy according to local and national laws, treating all patient and family information as privileged and protected * Participates in local and US Oncology Network-sponsored events to share lessons learned and best practices in patient navigation * Supports and adheres to US Oncology Network Compliance Program, including Code of Ethics and Business Standards Qualifications MINIMUM QUALIFICATIONS: * High school diploma or GED; advanced education preferred * Minimum four (4) years experience working in a clinical health care environment is required * Medical Assistant (certified) experience with medical, radiation, and /or surgical oncology/hematology patient population preferred * Oncology-related education, planning, management, or similar experience is required CRTICAL SKILLS: * Strong organizational and interpersonal skills * Strong knowledge and proficient use of an electronic medical record (EMR) system * Proficiency in reviewing medical records and other patient care information * Strong knowledge and understanding of HIPAA compliance and patient confidentiality regulations and policies * Ability to prioritize and re-prioritize quickly * Ability to develop collaborative relationships and work in teams, including medical, surgical, and radiation oncologists and referring providers * Strong written and verbal communication skills, including medical terminology and therapeutic interventions available * Ability to work with minimal supervision PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Join us at Virginia Cancer Specialists, APPLY NOW The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. * HE