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Patient Registration Coordinator

2 months ago


Reston, Virginia, United States Inova Full time

Position Overview
The Patient Registration Float Pool Team plays a crucial role in delivering exceptional customer service across Inova Health System. This position involves responding to the needs of patients and departments by providing support in various clinical settings. The role requires flexibility to travel to different facilities as needed, ensuring that patient registration processes run smoothly.

Key Responsibilities

  • Facilitates scheduling efforts by performing essential pre-service tasks, including verifying and submitting insurance information.
  • Collaborates with other departments to resolve specific admission challenges.
  • Communicates insurance benefits and patient financial responsibilities effectively.
  • Identifies and articulates payroll authorization and referral prerequisites.
  • Monitors assigned work queues to rectify any discrepancies.
  • May undertake additional responsibilities as required.

Qualifications

  • Certification: N/A
  • Licensure: N/A
  • Experience: Minimum of 2 years in healthcare patient access or customer service.
  • Education: High School diploma or equivalent.