Residential Sales Associate

3 months ago

Sioux Falls, United States Midco Rural Internet Full time

** Residential Sales Associate (Door-to-Door Sales)**

**Job Category****:** Customer Service - CSC **Requisition Number****:** RESID005620 Showing 1 location **Job Details**

**Description**

**JOB PURPOSE:**

Drive residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV. Residential Sales Associates will also network with local builders, insurance agents and realtors to drive referrals and increase sales.

**KEY FUNCTIONS:**

* Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.

* Identify individual customers current and potential product needs and make recommendations. Increase the customers understanding of Midco products and pricing options.

* Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone and in an effort to sell and upsell to new and existing customers by going door-to-door within territory.

* Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.

* Maintain and update turf management plan without assistance, able to work independently.

* Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.

* Apply a positive customer service attitude in interactions with all customer and establish positive rapport.

* Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).

* Follow up with customers in a timely manner, if necessary.

* Be patient and understanding in all customer interactions.

* Dress in a professional manner to positively represent Midcos image throughout the community.

* Clearly explain and demonstrate equipment connectivity and functionality.

* Travel to new and growing markets for sales campaigns.

* Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.

* Maintain regular attendance as required by your position.

* Follow and serve as a role model in displaying Midcos Core Values and Leadership Success Drivers.

* Adhere to Midcos privacy guidelines to ensure each customers privacy.

**ADDITIONAL** **FUNCTIONS** **AND** **RESPONSIBILITIES****:**

* Function as an effective team member while supporting the efforts and concepts of other departments.

* Support the mission, vision and values of Midco.

* Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.

* Possess an enthusiastic, energetic, self-motivated and detail-oriented approach toward work and all work projects.

* Possess strong problem solving and decision-making skills while using good judgement.

* Multitask without the loss of efficiency or composure.

* Actively follow Midco policies and procedures.

* Perform other duties as assigned.

**EXPERIENCE AND EDUCATION:**

* High school diploma or GED required. Some college preferred.

* Sales or related experience preferred, but not required.

* Possess knowledge of Microsoft Office Suite and the Internet.

**WORK ENVIRONMENT AND PHYSICAL DEMANDS:**

* Team members may be required to frequently reach, lift and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials.

* In-person visits to customers residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.

* The noise level in the work environment is moderate.

* Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

* Employees may be required to be on feet walking up to or exceed 40 hours per week.

**ABOUT MIDCO**

* Free Midco internet & cable TV

* Get involved: Midco supports volunteerism and community service

* Generous 401(k) match and paid time away from work programs

Visit midco.com/careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to .

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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