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Cannabis Front Desk Receptionist

4 months ago

Flint, United States DACUT Full time

Do you have a welcoming smile and a passion for providing exceptional customer service? Join our team at DACUT Dispensary as a Front Desk Receptionist, where you'll be the first point of contact for our valued customers. As the face of our company, you'll play a crucial role in ensuring that every customer enjoys a five-star experience from the moment they step into our shop until they leave.

Note: Required Nights & Weekend Availability

Duties:

  • Greet all visitors with a warm smile and positive attitude, making them feel welcome and valued from the moment they arrive.
  • Ensure that all visitors sign the visitor log, providing essential details such as name, date, reason for the visit, and time in/out.
  • Perform daily opening and closing tasks to maintain a smooth flow of operations.
  • Independently manage a range of administrative tasks efficiently.
  • Check in and register new customers following established guidelines.
  • Verify customer IDs and adhere to regulatory requirements.
  • Maintain the cleanliness and organization of the lobby and waiting area to create a pleasant environment.
  • Develop a strong understanding of relevant laws and regulations related to the cannabis industry.
  • Answer incoming phone calls and respond to customer inquiries.
  • Guide customers through the check-in and waiting process with professionalism and courtesy.
  • Acquire knowledge of the products offered, and provide accurate product information to customers.
  • Responsively manage and respond to customer reviews to uphold our commitment to customer satisfaction.
Minimum Requirements:
  • Must be 21 years or older and able to pass a background check.
  • Preferred knowledge of cannabis products to assist customers effectively.
  • Strong communication and time management skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Customer-focused attitude with a commitment to delivering exceptional service.
  • Maintain a clean and professional appearance, representing our brand and values in a customer-oriented environment.

Join the DACUT Dispensary team and contribute to creating a welcoming and positive atmosphere for our customers. If you have a passion for customer service, excellent communication skills, and a desire to be part of a dynamic industry, we encourage you to apply.

Pay: $13-14/hr