Front Desk Operations Manager
2 days ago
We are seeking a highly skilled and experienced Assistant Manager-Front Desk to join our team at Holidayinnclub. As a key member of our resort operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front desk, concierge, security, and transportation services.
Key Responsibilities- Lead the execution of operational strategies and priorities for front desk, concierge, security, and transportation services
- Develop and implement guest service strategies, standards, and programs to drive continuous improvement in guest satisfaction
- Manage department engagement plans, talent review, and succession planning to ensure a high-performing team
- Assist in adapting and executing predefined guest service strategies, standards, and programs through daily management practices
- Develop and implement departmental budgets and allocate resources to meet financial goals
- High School Diploma or GED equivalent required; four-year college degree preferred
- 2 years of customer-facing service/hospitality experience
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Front Desk Operations Manager
1 week ago
Flint, Michigan, United States Holidayinnclub Full timeJob SummaryThe Front Desk Operations Manager at Holiday Inn Club is responsible for delivering exceptional guest experiences and ensuring seamless operations at the front desk. This role serves as a key advisor to the Guest Services Manager and leads the execution of operational strategies and priorities for front desk functions.Key ResponsibilitiesLead the...
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Front Desk Supervisor
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Guest Services Supervisor
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Guest Services Supervisor
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