Medical Office Front Desk Receptionist

4 weeks ago


Flint, United States Chest and Sleep Medicine Consultants, PLC Full time
Job DescriptionJob Description

The Medical Office Front Desk Receptionist is responsible for providing exceptional customer service to patients, visitors, and staff members. They are the first point of contact for individuals entering the office and play a crucial role in creating a positive and welcoming environment. The Receptionist is responsible for greeting and checking in patients, scheduling appointments, answering phone calls, verifying insurance information, and maintaining patient records.

 

Key Responsibilities:

1. Greet patients and visitors in a professional and friendly manner

2. Check patients in and out for appointments

3. Schedule appointments and follow-up visits

4. Answer phone calls and direct them to the appropriate staff member

5. Verify patient insurance information and collect co-pays or payments

6. Maintain patient records and update information as needed

7. Assist with administrative tasks such as filing, faxing, and scanning documents

8. Communicate effectively with patients, staff, and healthcare providers

9. Keep the front desk area clean and organized

10. Adhere to all office policies and procedures

 

Qualifications:

- High school diploma or equivalent

- Previous experience in a medical office or customer service role preferred

- Strong communication and interpersonal skills

- Attention to detail and ability to multitask in a fast-paced environment

- Proficiency in computer skills, including Microsoft Office

- Knowledge of medical terminology and insurance processes is a plus

 

Physical Requirements:

- Ability to sit or stand for long periods of time

- Ability to lift up to 20 pounds

- Must be able to work flexible hours, including evenings and weekends if needed

 

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of duties, skills, efforts, responsibilities, or working conditions associated with it.

Company DescriptionWe are a busy Pulmonary and Sleep clinic with 6 physicians.Company DescriptionWe are a busy Pulmonary and Sleep clinic with 6 physicians.
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