Customer Service Specialist

4 weeks ago


San Antonio, United States Staffing Now Full time

Customer Service Representative
Hollywood, FL

As a Customer Service Representative, you will be the first point of contact for our customers, helping them navigate their issues and ensuring a smooth and satisfactory experience. This is not just a job—it’s a career opportunity for those who are eager to build a future in customer support within a dynamic and supportive environment.

Responsibilities:

  • Handle inbound customer inquiries and provide exceptional service.
  • Accurately track and document customer interactions using software programs.
  • Utilize emotional intelligence to understand and resolve customer issues effectively.
  • Maintain a high standard of punctuality and attendance, ensuring reliability in your role.
  • Collaborate with team members to improve processes and customer satisfaction.

Qualifications:

  • Prior experience in customer support or call center environments.
  • Strong emotional intelligence and the ability to empathize with customers.
  • Reliable transportation and a proven record of punctuality and attendance.
  • Familiarity with or experience in using software programs to track calls (bonus).
  • Bilingual skills are a plus, but not required.

Why Join Us?

  • Health insurance options to keep you and your family covered.
  • Generous PTO policy


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