Customer Service Specialist
2 weeks ago
Title: Customer Service Specialist
Duration: 6 months
Location: San Antonio, TX
Client: Banking
Responsibilities:
- Participate in or provide support for low complexity initiatives within Customer Service
- Review basic or tactical issues, policies, or procedures
- Receive direction from supervisor and exercise judgment within defined parameters
- Develop an understanding of function, policies, procedures, and compliance requirements
- Provide information to client personnel in Customer Service
Required Skills:
- Customer Service experience
- Financial Services experience
- Spanish fluent or bilingual in spanish
- Handling Calls
- Contact Center experience
- Ability to review and analyze basic issues, policies, or procedures
- Strong judgment and decision-making skills
- Ability to work within defined parameters
- Strong communication skills
Salary range:$15 - $20 per hour
Company DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.Company DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.-
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