Associate Director, Digital

3 weeks ago


Los Angeles, United States CareerBuilder Full time

ARE YOU READY TO DO THE BEST WORK OF YOUR LIFE?
We seek those committed to big, bold, meaningful progress. Progress that matters. Progress that acknowledges every person and every voice. Join us.

WE ARE RALLY - ASSOCIATE DIRECTOR, DIGITAL - Web Development
RALLY

is an advocacy agency with a proven track record of driving progress around complex political and social issues. Organizations like the ACLU, Black Lives Matter, March for Our Lives, EarthJustice, and GoFundMe are among the more than 500 clients who have chosen RALLY to be their accomplice in this work.
RALLY is strengthened by our teams diversity, including race and ethnicity, age, national origin, religion, sexual orientation, and gender identity and expression. RALLY is an equal opportunity employer, and all applicants will be considered. We strongly encourage folks from all backgrounds to apply.

HOW WE WORK
RALLY is proud to work on an extensive range of critical social issues, including education, environmental protection, equity, financial inequality, gun violence, health care, immigration, LGBTQIA+ rights, womens rights, and more. We work with leading foundations, advocacy organizations, philanthropists, and commercial entities who strive to shape public policy, discourse, and opinion. They engage us to:
Identify unique strategies to advance critical issues
Design and execute impactful communications campaigns with powerful messaging
Develop and execute sophisticated digital campaigns and websites
Design compelling brand identities, graphics, and storytelling content
ASSOCIATE DIRECTOR, DIGITAL - Website Development
RALLY is seeking an Associate Director with deep web project management experience to join our digital team. The Associate Director is responsible for leading the strategic development and implementation of clients website projects, including collaborating with RALLYs UX designers, a mix of freelance and third-party developers, and the primary account team.
The Associate Director will orchestrate website project deliverables amongst internal stakeholders while managing timelines and approvals with clients. Primary responsibilities include conducting comprehensive website audits, proposing website redesign strategies to clients, managing website development teams, reporting on progress to clients, implementing SEO strategies, training junior staff on web development process and fundamentals, staying up-to-date on website best practices, and administrative tasks as necessary (including interacting with Finance to ensure accurate project tracking and billing).
No two days at RALLY are the same, but your day might start by prepping for an upcoming client presentation before developing creative concepts for a new digital campaign. Another day may include reporting website performance analytics for a recently launched website, grabbing coffee with a colleague, and working out the web components for a new business proposal in a short turnaround time. A different account may need you to help develop a strategy to improve a websites organic ranking, implement a brand refresh on an outdated website, or provide feedback on which marketing channels yield the most engaged website visitors.
RESPONSIBILITIES
Lead RALLYs website development practice, including managing the development of sites for a mix of clients, evolving RALLYs overall website development practice (i.e. finding new development partners, revising our product offering, etc.), rolling out new best practices to the staff, and supporting account teams with web related opportunities/challenges.
Communicate regularly with clients on status, timeline, budget, deliverables, campaign performance, and competitive intelligence analysis.
Coordinate project responsibilities and expectations with outside web development resources.
Manage website analytics for select clients; which includes, monitoring website performance, creating client-facing reporting, implementing tracking tags and pixels, and presenting recommendations for next steps.
Design landing pages to yield the highest possible email sign-up rate, or donor conversion rates.
Drive QA and checklisting processes to ensure the quality of new website components.
Identify and mitigate potential risks that may impact project timelines or budget.
Coordinate with other digital colleagues to build the supporter, voter, or customers journey, ensuring website content and features complement other digital marketing channels.
Collaborate closely with designers to ensure the user experience aligns with industry best practices and meets client expectations.
Train team members and stakeholders on website workflows and processes.
Facilitate effective communication and collaboration between technical and non-technical team members.
Create compelling new business proposals, in collaboration with the firms senior leaders, to attract prospective clients for website projects and/or engage existing clients in website development projects.
Monitor digital and cultural trends, current events, and mobilization opportunities across accounts.
Continuously refine and optimize existing products based on market trends, client feedback, and business objectives.
Assess and enhance the company's website product offerings by developing comprehensive plans for pricing, staffing models, and project timelines.
Attend regular staff, team, and client meetings, and provide input and feedback on business improvement, including the craft of client service, staff development, and office procedures.
QUALIFICATIONS
Bachelor's degree
At least six years of project management experience in the website development space, with a preference for experience at a consultancy, firm, or agency
Comfort with managing a diversity of website project expectations and deadlines across multiple clients
Exceptional written and verbal communication and interpersonal skills and proven ability to thrive in a fast-moving and collaborative agency environment
Strong understanding of digital concepts and tactics, including project managing for web development, website front-end best practices, and website content best practices
Experience monitoring and analyzing digital metrics related to website traffic
Experience managing content in CMS platforms, including WordPress
Experience with website security best practices; ideally including familiarity with Wordfence, Sucuri, and/or similar platforms.
Experience managing CRM integrations (ideally experience with, Action Network, MailChimp, NGP Van, or Salesforce)
Experience working directly with HTML and CSS
Strong general computer skills, including experience with Google Workspace, Google Analytics, Google Search Console, Google Tag Manager, as well as Microsoft Office Suite.
Ability to demonstrate resourcefulness, optimism, and flexibility in approach to project assignments
Intellectual curiosity, high emotional intelligence, and a solutions-oriented mindset
Highly organized and detail-oriented
Team player with the ability to step into leadership roles
Experience in the issue advocacy space and using digital communications to advance progressive issues is encouraged but not required
BONUS POINTS FOR
Experience implementing SEO strategies to improve website visibility and performance
Experience building dashboards in Looker Studio
Experience with Drupal, Divi, Framer, or Squarespace
BENEFITS AND PERKS
At RALLY, we believe a business is only as good as its people. Thats why weve invested in providing a broad range of employee benefits and perks, demonstrating our commitment to our people, their growth and development, and the vibrant RALLY culture we are building together.
We believe changing the world should come with a healthy paycheck, time to recharge, and support to reach new heights. RALLY offers a competitive salary plus eligibility for performance-based and new business bonuses. We also offer a healthy benefits package, plus some perks:
Flexible time off policy
Two months of work-from-anywhere time in July and December
Twelve Federal holidays, including Juneteenth and Indigenous Peoples Day
One week of paid time off between Christmas and New Years Day
A one-month paid sabbatical after seven years of employment
This position offers a salary range of $110,000 to $150,000, with potential for growth and advancement based on performance and contributions to our team's success.
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