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Employee Relations Specialist, Senior
2 months ago
Description for Internal Candidates
General Description and Classification Standards:
The Employee Relations Specialist, Senior provides advice and consultation to HR business partners and Centers of Excellence in the areas of labor and employee relations. Supervision is received under the leadership of the Labor & Employee Relations Director.
Essential Duties & Responsibilities:
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
- Works with HR business partners, managers, and employees to identify and resolve employee issues in a manner consistent with policies, City Code, state and federal law.
- Conducts administrative investigations, drafts report findings, counsels HR and management partners on subsequent actions.
- Serves as an impartial third-party to review employee complaints and grievances beyond the assigned departmental chain of command.
- Supports the OLER Director in advising managers and HR partners on the administration of MOUs with unions, and actively participates in maintaining a positive and collaborative relationship with unions.
- Coordinates ethics hotline investigations.
- Responds to EEOC charges; registering complaints, collecting information, conducting investigations as needed, preparing position statement responses.
- Collaborates proactively with HR partners to drive a positive employee relations climate at all City of Atlanta locations
- Identifies opportunities for improvement and collaborates with HR partners in the implementation of improvements.
- Develops and delivers training on a range of topics in support of Labor & Employee Relations and Diversity & Inclusion programs (discrimination/harassment prevention, performance management, communication, conflict resolution) and other modules geared toward proactively improving relationships between employees.
- May provide general guidance and assistance to Employee Relations Specialist.
- May perform other duties as assigned.
Decision Making Leadership Provided:
Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
- In-depth knowledge of laws, statutes and regulations relevant to the effective handling of complex employment issues
- Demonstrated exceptional written and verbal communication skills
- Effective analytical, problem resolution, influencing, critical thinking and decision-making skills
- Ability to conduct investigations involving employee misconduct, employee complaints, grievances, and labor issues.
- Ability to gather facts, analyze information, and prepare clear, concise and accurate reports in a deadline sensitive environment.
