Employee Experience Coordinator

2 months ago

Columbus, United States Foxen Administration Full time
Who We Are:

Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance solutions and financial services to property owners, managers, and residents. The organization is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. The firm leverages its extensive expertise to deliver technology driven products that seamlessly meet the needs of its customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents.

What You'll Do:

As Employee Experience Coordinator, you'll be responsible for managing the daily activities of the office, liaising with external clients and office guests, and providing administrative support to our internal teams. You'll partner with the People Operations team to create and maintain a positive, high-energy work environment and elevate the employee experience. Each day will be a little different and bring learning opportunities.

Your Responsibilities:
    • Serve as the main point of contact for external clients, attending to office visitors, answering and directing phone calls and inquires in a professional and courteous manner.
    • Ensure office efficiency by maintaining appearance of common areas, organizing procedures, handling correspondence, and managing supplies and equipment inventory.
    • Initiate office facility repair requests with outside vendors and follow up through completion.
    • Manage office contracts including but not limited to Amazon Prime, Shred It, Cintas, etc.
    • Assist in planning and coordinating company social and professional events.
    • Assist in managing a variety of employee experience initiatives, including wellness and recognition programs.
    • Provide administrative support to internal departments, including scheduling appointments and meetings, and mailing and shipping packages as needed.
    • Assist in the onboarding of new hires by coordinating desk space, new hire materials and supplies, onboarding schedules and I-9 verification.
    • Manage all aspects of the office's space planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested.
    • Effectively communicate office announcements and changes to appropriate parties.
    • Monitor visitor access, maintain the company's key fob system, and maintain security awareness.
    • Identify opportunities for process and office management improvements, and design and implement new systems.
    • Support special projects across departments as assigned.
What You Bring:
    • Bachelor's degree in Business Administration, People Operations or related field preferred.
    • Prior experience in a corporate office environment preferred.
    • Ability to multi-task and work in a fast-paced, dynamic environment.
    • Excellent verbal and written communication skills.
    • Strong organizational skills and attention to detail.
    • Knowledge of MS Office (Word, Excel, Outlook) preferred.


Where You'll Work:

Located in the heart of the Arena District in Downtown Columbus, Ohio, our corporate office overlooks Huntington Park, home of the Columbus Clippers. With collaboration and team building top of mind, our large open office features multiple areas for group settings, 7+ conference rooms and a company meeting space. You can also look forward to monthly catered lunches, holiday celebrations, bottomless local coffee, and other exciting activities. Off the clock, take advantage of nearby events happening at Nationwide Arena, Kemba Live, and Lower.com field all within walking distance

What We Offer:

As an Employee Experience Coordinator, you will receive competitive pay, bonus opportunities and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life insurance, paid time off, paid holidays, a 401k with 4% company match and a yearly learning & development stipend. This is a full-time exempt position, reporting to the company's Director of People Operations. Occasional travel may be required to attend training and other company functions.

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