Service Coordinator

2 months ago

Wilmington, United States Closet Factory Full time

We are searching for another member to add to our close-knit team of individuals in Customer Service in the Wilmington, MA area. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative, dedicated and disciplined in their approach to their jobs.

Our office is fast-paced, and no two days are the same. There is a high activity level, so boredom is not an option. You will handle multiple items simultaneously professionally and courteously. You will be in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills.

Your responsibilities will include:

  • Answering phones with high call volume
  • Working with clients and handling every phase of their jobs
  • Scheduling appointments
  • Working and coordinating with employees in the field
  • Responsible for problem resolution for clients
  • Maintaining customer database and input of information into computer
  • Help maintain office requirements and company activities
Specific requirements:
  • Good organization skills and be able to multi-task
  • Computer experience, including Word and Excel, as well as working within our proprietary management system
  • Strong and precise follow through
  • Written and oral communication skills are essential
  • Ability to prioritize work assignments, critical tasks and routine work

If you are energetic and upbeat, this may be the place for you. Our work environment is casual, energetic and fun. We recognize people as our most valuable asset and will train you to excel in your position. If you are thinking about taking the next big step in your career, this may be the opportunity you have been waiting for.

Hours are:

Monday - Friday 8:00 am to 5:00 pm

Rate: $20.00-$22.00/hour

If this sounds exciting, please email your resume we would be excited to hear from you.

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