Service Coordinator

3 weeks ago

Wilmington, United States Benjamin Franklin Plumbing Full time

We need a Service Coordinator to help us run the field operations of our residential focused plumbing company, Benjamin Franklin Plumbing. Somebody that can handle the administrative aspect of a service a call soup to nuts, that is, answer the customers call thru posting the payment and everything in between. Your management of the company's calendar ensures we keep our punctual promise to the customer. It's a big job but you will get plenty of support and a great bunch of plumbers to work with.

JOB DUTIES

  • Support the customer my taking their call and accurately imputing their relevant information related to their specific situation
  • Support the field tech by relaying customers information and situation
  • Manage the company calendar to ensure the commitments made from the field are followed thru with
  • Back-office accounting including but not limited to:
    • Purchase Order / Vendor Statement Reconciliation
    • Invoicing, Statements and Accounts Receivable
  • Service agreement management
MINIMUM REQUIREMENTS
  • Results from the pre-interview assessment show a high likelihood of success in the job.
  • High School Diploma, prefer some technical college experience.
  • Proficient in Microsoft Word and Excel
  • Bookkeeping experience a plus
  • Ability to work overtime as needed including one weekend every 4-6 weeks
Benefits
  • 100% paid medical for employee
  • 401K with 100% match up to 4% of salary
  • 10 days PTO to start, 15 after 5 years
  • 6 Paid Holidays
  • Access to Dental, Vision and Disability insurance
  • Amical professional workplace.


Compensation: $23.00 per hour

Join the Benjamin Franklin Plumbing Team

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first How do we prove it? First things first.

  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more If you are serious about your career and want to learn from the best in the industry apply today


So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

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