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Communications Manager, Civility

4 months ago

Washington, United States Tik Tok Full time

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us: Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the team: The Global Trust and Safety Communications team at TikTok leads on initiatives to build public trust in our approach to platform safety and integrity, including our policies and moderation, product features and partnerships. The team partners closely with Trust & Safety, Product, and Public Policy colleagues along with other cross-function teams, providing strategic counsel on the development of strategies that put our community's safety first.

We're looking for a strategic communications professional to join our Global Trust and Safety Communications team to help us build trust and improve understanding of our safety policies related to misinformation and election integrity, and related product features, in-app interventions and campaigns. You'll help develop, lead and implement a range of communications initiatives which demonstrate our commitment to providing our community with authentic experiences and protecting our platform's integrity during heightened moments of national and international conversation, such as elections.

Responsibilities: - Develops global communications initiatives to build trust with our community and other stakeholders in our work to combat misinformation and maintain the integrity of our platform. - Supports and advances TikTok's global misinformation and election integrity narrative, including the creation of messaging docs, blog posts, speaking materials, pitches, statements, talking points, assets, and other materials. Supports spokespeople in preparation for media interviews, presentations, and other speaking engagements. - Supports and develops transparency initiatives, including reporting on covert influence operations. - Holds and continues to develop strong media relationships, including through handling reactive inquiries to protect TikTok's reputation. - Develops relationships with our global fact-checking partners. - Works collaboratively with Trust and Safety, Product, Marketing, Legal, Public Policy, and other teams to provide communications counsel and support, and to deliver media literacy campaigns for our community. - Empowers market PR teams to consistently and accurately tell stories to build trust in TikTok's approach to moderation, policies, and features. - Provides ongoing product and policy risk review and counsel.

Qualifications

Minimum qualifications: - Excellent strategic, analytical, and verbal communication skills - Experience working on trust and safety issues, ideally related to integrity and authenticity. - Strong media judgement and strong US media relations - Able to respond to and collaborate on a range of situations with empathy and a people-first mindset.

Preferred Qualifications: - Strong crisis comms experience preferred - Experience developing proactive PR campaigns on a global scale - A self-starter who is motivated, takes initiative, and works well in a fast-paced and entrepreneurial environment with short deadlines

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tiktokops.accommodations@tiktok.com #J-18808-Ljbffr