Member Services Representative

4 months ago


Reno, United States Crunch Fitness Full time
Benefits:
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Reports to:
  • Manager
Requirements:
  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
Special Skills:
  • Strong customer service skills
Responsibilities:
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
Meetings:
  • Monthly or Weekly Department Meetings Employee Training Meetings


Compensation: $12.00 - $15.00 per hour

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

  • Reno, United States Planet Fitness - Garlan Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Reno, United States Planet Fitness - Garlan Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Reno, Nevada, United States Greater Nevada Credit Union Full time

    About the PositionAs a Member Resource Center Representative at Greater Nevada Credit Union, you will play a vital role in delivering exceptional member service and support. Your primary responsibility will be to engage with members through various communication channels, including phone, video, and electronic communication, to provide personalized...


  • Reno, Nevada, United States Universal Health Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Outreach Representative to join our team at Universal Health Services. As a key member of our outreach team, you will play a critical role in promoting quality and wellness programs to our members, ensuring they have access to the best possible healthcare services.Key...


  • Reno, Nevada, United States Universal Health Services Full time

    About the RoleThe Member Outreach Representative serves as a key liaison between Prominence Health and its members, promoting quality and wellness programs to enhance the patient experience. This role involves contacting members by phone to inform and educate them on health insurance offerings, products, or services, as well as responding to inquiries and...


  • Reno, United States Universal Health Services Full time

    Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to stre Outreach, Representative, Health, Retail, Healthcare


  • Reno, Nevada, United States Greater Nevada Credit Union Full time

    {"title": "Member Resource Center Representative", "description": "OverviewAt Greater Nevada Credit Union, we're passionate about helping our members achieve their financial goals. Our Member Resource Center Representatives play a vital role in delivering exceptional service and support to our members.We're looking for talented individuals who share our...


  • Reno, Nevada, United States American Automobile Association Full time

    Member Service and Sales AssociateLocation: Various LocationsCategory: Customer ServiceJob Overview: At the American Automobile Association (AAA), we are committed to our vision, mission, and values, which serve as the foundation for our operations. Our goal is to evolve AAA for the future by fostering lifelong relationships with our Members through the...


  • Reno, Nevada, United States Greater Nevada Credit Union Full time

    About the PositionWe are seeking a highly skilled and customer-focused Member Resource Center Representative to join our team at Greater Nevada Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members through various communication channels, including phone, video, and electronic communication.Key...


  • Reno, Nevada, United States Greater Nevada Credit Union Full time

    About the PositionWe are seeking a highly skilled Member Resource Center Representative to join our team at Greater Nevada Credit Union. As a key member of our team, you will be responsible for providing exceptional customer service and support to our members through various communication channels.Key ResponsibilitiesProvide timely and effective...


  • Reno, Nevada, United States The Hertz Corporation Full time

    Instant Return Representative RoleThe Instant Return Representative is a vital team member at The Hertz Corporation, serving as the brand ambassador by delivering exceptional customer experiences.This role involves providing attentive and personalized service to customers, ensuring their needs are met efficiently and effectively.Key Responsibilities:Deliver...


  • Reno, Nevada, United States Greater Nevada Credit Union Full time

    About the PositionWe are seeking a highly skilled and motivated Member Resource Center Representative to join our team at Greater Nevada Credit Union. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our members through various communication channels.Key...


  • Reno, United States Karen Lima - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Karen Lima - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you...


  • Reno, United States Karen Lima - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Karen Lima - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you...


  • Reno, Nevada, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Greet customers in a friendly and professional mannerAnswer...


  • Reno, Nevada, United States Patagonia Full time

    Job Title: Customer Service RepresentativeAt Patagonia, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, chat, and email.Key Responsibilities:Provide timely...


  • Reno, Nevada, United States Renown Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Engagement Representative to join our team at Renown Health. As a key member of our Engagement Center, you will serve as the front door of our organization, ensuring that our customers receive timely and exceptional healthcare experiences.Key ResponsibilitiesProvide exceptional customer...


  • Reno, Nevada, United States UASA Full time

    ### Job Title: Customer Service Representative ### Job Summary: We are seeking a skilled and reliable Customer Service Representative to join our team at UASA. As a vital member of our team, you will play a critical role in ensuring that our customers receive timely and efficient service. ### Key Responsibilities: * Handle incoming customer calls and...


  • Reno, Nevada, United States Landroverreno Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Landroverreno. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Calculate customers' bills using our dealership's computer systemReceive cash,...


  • Reno, Nevada, United States Expeditors Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryExpeditors is seeking a Customer Service Representative to join our Customs Brokerage department. As a key member of our team, you will be responsible for ensuring the proper and timely movement and clearance of freight, while providing exceptional customer service.Key...