Client Solution Executive

4 months ago

Greenville, United States Godlan Full time
Summary The Client Solution Executive is responsible for providing pre-sales support to the Godlan sales team for all pre-sales and business consulting requirements. This includes performing product demonstrations; as well as, providing individual pre-sales support to meet targets. Specific responsibilities include: (i) meeting with the Godlan sales organization and potential and current customers to gather requirements necessary to build effective solutions; (ii) the development of targeted solution demos, review all responses to RFPs and demo information required during the sales cycle to opportunity fulfillment; and (iii) performing product demonstrations to end users and senior management up to the executive level.

The Client Solution Executive will report directly to the Godlan sales management. Additional duties include but are not limited to site surveys, creating business process flows, identifying and recommending solutions and potential personalization development, ability to explain complex problems in an easy to understand approach. Thorough knowledge of discrete and multi-mode manufacturing processes is essential. A thorough understanding of Enterprise Resource Planning (ERP) concepts is crucial. A thorough understanding of the CloudSuite Industrial (SyteLine) solution is highly recommended.

Responsibilities

•Work with Territory Sales Executives and Management to meet sales objectives and revenue forecasts, on a consistent month-to-month basis, including meeting personal and team quota targets. Provide resource allocation by skillset to maximize sales effectiveness for product demonstrations across assigned region.

•Pursue additional product, presentation, and demonstration skills training as needed throughout the product life-cycle.

•Perform sales visits and customer calls to assist in sales process.

•Manage and assist in preparation of RFP's (Request for Proposals), as well as, providing the sales team with functional, technical, and industry support in the creation of ROI templates and other sales tools, as required.

•Participate in trade-shows, user conferences and sales seminars.

•Develop thought leading and creative scenarios of product presentations and demonstrations and methods.

•Present solution and product presentations and demonstrations as necessary.

•Participate in surveys and interviews with potential prospects.

•Develop relationships with existing customers and nurture references.

•Develop expertise and product knowledge in the complete suite of products and services offered.

•Keep abreast of trends in manufacturing theory, technology and processes.

•Provide training to internal personnel on product line changes and additions.

•Document all relevant prospect and customer activity in internal CRM system.

•Participate in regular cadence strategy and forecast calls.

Required Skills

•Complete detailed understanding of ERP solutions with a minimum of 5 years' experience in ERP pre-sales and business consulting with solutions vendors like Infor, SAP, Oracle, IFS, Epicor, etc. or equivalent functional and technical experience in the manufacturing industry

•A strong working knowledge of the CloudSuite Industrial (SyteLine) ERP system is preferred

•A working knowledge of APIs, REST language, SQL, .NET, and JAVA

•Extensive knowledge of manufacturing processes and procedures

•Strong communication skills both written and verbal

•Strong presentation skills related to tone, inflection, and delivery via web and live audience

•Strong interpersonal communication skills

•Self-motivated and self-directed requiring minimal supervision to meet deadlines and milestones as required

•Ability to define the sales solution and value proposition based upon a prospect's unique circumstances

•Ability to travel 50% to 75%, often extending outside business hours

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