Guest Service Representative

4 months ago


Miami, United States SP Plus Corporation Full time

Overview:

USA Parking Systems, a wholly owned subsidiary of SP+, is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

Salary Range: $13.00 per hour

SP+ Hospitality is currently appointing new Guest Service Representatives Join our high energy team today

We promote from within - 90% of our managerial positions are filled with internal talent

Who will I be working for?

We are the The Hospitality Parking Company SP+ Hospitality manages more 4 and 5 diamond locations than any other parking company in the world Join our full-time, part-time or seasonal team and enjoy a FUN work location with well-trained teams and leaders

Does a fast paced, exciting, ever changing environment excite you?

Would you enjoy working at an exclusive, luxury hotel or resort location?

Do you posses the spirit to serve?

If so, this opportunity might be right for you

Responsibilities:

What do I do as a Guest Service Representatives?

As our newest team member will be an integral part of the warm welcome and fond farewell process.

Some duties include:

  • Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards.
  • Collecting valet parking fees using latest technology, parking software.
  • Answering phones with a smile.

Notes:

This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.

This document does not create any employment contract, implied or otherwise, other than an at will employment relationship. A full job description is available upon request.

Qualifications:

.But wait

Lets be sure you possess these minimal requirements first

Are you Neat, Clean and Polite? Its our company motto

Essential Qualifications:

  • Ability to smile, acknowledges, greet and extend a warm welcome to each customer.
  • Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc.
  • Ability to communicate effectively in English in both written and oral forms.
  • Must be at least 18 years of age.
  • Must have a professional appearance and demeanor.

Physical requirements:

  • Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break)
  • Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service.
  • Ability to manually calculate rates offhand, without the help of a calculator or fee computer
  • Ability to work outside and withstand extreme temperatures
  • Ability to use hands and arms in repeated motions (making change, punching clock, etc.)

Classification:

Non-exempt

Hourly Wage

SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

*USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: lredmon@spplus.com.

Location:
US-FL-MIAMI

  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job DescriptionAbout Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels like the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and more.Our focus on the hotel...


  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job DescriptionAbout Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels like the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and more.Our focus on the hotel...


  • Miami, United States Buffalo Run Casino & Resort Full time

    Position Purpose:To provide accurate, efficient, and courteous cashier services to guests. Knowledge, Skills, and Abilities:Courteously and accurately redeem winning tickets for guests upon request and complete all paperwork associated with each transaction. Make changes for guests and exchange casino tokens, or redeem coupons as needed.Maintain a...


  • Miami, United States Buffalo Run Casino & Resort Full time

    Position Purpose: To provide accurate, efficient, and courteous cashier services to guests. Knowledge, Skills, and Abilities: •Courteously and accurately redeem winning tickets for guests upon request and complete all paperwork associated with each transaction. •Make changes for guests and exchange casino tokens, or redeem coupons as needed....


  • Miami, United States TB ISLE RESORT LP Full time

    Job SummaryThe Resort Guest Services Representative is responsible for providing exceptional service to guests at the JW Marriott Turnberry Miami Resort & Spa. This role involves processing payments, answering guest inquiries, and maintaining a professional and personalized environment.Key ResponsibilitiesProcess all payments according to established resort...


  • Miami, United States Kirkland & Ellis Full time

    About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and...


  • Miami, United States Schulte Companies Full time

    Schulte Companies - 3265 Northwest 87th Ave [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and...


  • Miami, United States The Heat Group Full time

    The Miami HEAT and Kaseya Center are hiring for Guest Experience Representatives that serve as liaison between the Kaseya Center guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Essential duties include but are not limited to: ...


  • Miami, Florida, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at AccorHotel. As a key member of our Front Desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to all guests,...


  • Miami Beach, Florida, United States Hampton Inn Miami Beach Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Hampton Inn Miami Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming service to all guests,...


  • Miami, Florida, United States House of Blues Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our Guest Services team at House of Blues. As a key member of our team, you will be responsible for delivering exceptional customer service to our guests, ensuring their experience is memorable and enjoyable.Key Responsibilities:Provide exceptional customer service to...

  • Guest Services Agent

    2 months ago


    Miami, United States YVE Hotel Miami Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Miami, United States YVE Hotel Miami Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Miami, United States Aimbridge Hospitality Full time

    Customer Service RepresentativeAimbridge Hospitality is seeking a skilled Customer Service Representative to join our team. Key responsibilities include:Welcoming and assisting guests at the Front DeskMaintaining the telephone switchboard and handling requests for informationProviding guests with information about hotel services and facilitiesHandling...


  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job SummaryThe Pool and Beach Attendant will be responsible for delivering exceptional customer service to guests in a professional, courteous, and efficient manner.Key ResponsibilitiesPresent menu, answer questions, and make suggestions regarding food, beverage, and service.Engage with guests, hold professional conversations, and provide a welcoming...


  • Miami, United States FirstService Residential Full time

    Key Responsibilities: Meet and greet residents, check guests and service providers in and out. Identify and clarify resident's needs and desires. Answer questions and give direction and instructions. Develop inventories of services. Monitor and screen messages. Control access for authorized vendors.About the Role:As a Front Desk representative at...

  • Guest Service Agent

    4 months ago


    Miami Beach, United States Sonesta International Hotels Full time

    Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...


  • Miami Gardens, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Guest Experience Representative (Part-Time) Department: Stadium and Campus Operations Direct Supervisor: Guest Experience Supervisors and Management Status: Part-time / Hourly Summary: The...


  • Miami Gardens, United States Miami Dolphins Full time

    Guest Experience Representative (Part-Time) Department: Stadium and Campus Operations Direct Supervisor: Guest Experience Supervisors and Management Status: Part-time / Hourly Summary: The Miami Dolphins and Hard Rock Stadium are looking for Guest Experience Representatives dedicated to providing guests with a world-class experience for Miami Dolphins games,...

  • Guest Services Agent

    4 weeks ago


    Miami, United States Accor North America Full time

    Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible Guest Service, Agent, Guest, Front Desk