Guest Service Professional

1 week ago


Miami, United States Marriott Full time

Company Overview: Marriott Hotels is a world-renowned hospitality leader, committed to delivering exceptional guest experiences. As a Guest Services Associate, you'll be part of a dynamic team that sets the standard for customer service and hotel operations.

Job Summary: We're seeking a highly motivated and organized individual to join our Front Desk team as a Guest Services Associate. This role involves assisting guests with check-in and check-out procedures, providing exceptional customer service, maintaining a clean and organized lobby area, and collaborating with other team members to create a positive and welcoming atmosphere for all guests.

Key Responsibilities:

  • Assist guests with check-in and check-out procedures
  • Provide exceptional customer service by answering inquiries and resolving issues promptly
  • Maintain a clean and organized lobby area
  • Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready for check-in
  • Promote hotel amenities and services to enhance guest experience
  • Collaborate with other team members to create a positive and welcoming atmosphere for all guests

Requirements: To succeed in this role, you'll need excellent communication and problem-solving skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Benefits: As a valued member of our team, you'll enjoy a competitive salary of $12-$15 per hour, depending on experience, plus benefits and opportunities for career advancement.



  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Overview of Evolution Parking & Guest ServicesWe are dedicated to delivering exceptional guest service and ensuring the safety and efficiency of parking operations. As a leader in the industry, we operate and manage parking and front door services exclusively for hotels and resorts nationwide.{Job Description}The Valet Supervisor plays a crucial role in...


  • Miami, United States CGC Group Inc. Full time

    Casino Guest Services ProfessionalWe are seeking a skilled Casino Guest Services Professional to join our team at CGC Group Inc. This role is responsible for ensuring exceptional guest experiences, addressing their requests, questions, and issues in a timely and professional manner.The ideal candidate will have strong communication and problem-solving...


  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job OpportunityWe are seeking a highly skilled Beach Attendant and Hospitality Professional to join our team at Evolution Parking & Guest Services.About UsEvolutions, exclusive provider of specialized valet parking and front door services, is dedicated to delivering exceptional guest experiences at top hotels nationwide. Our focus on hotel-only services...


  • Miami, United States Marriott Full time

    Role Description:We're seeking an experienced Front Desk Agent Overnight to join our Marriott Hotels team. As a Guest Service Ambassador, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring they feel valued and cared for throughout their stay. This includes greeting and checking in guests efficiently, answering phone...


  • Miami, United States Holland & Knight Full time

    Provide professional and responsive guest services for our conference facilities department. Key Responsibilities Include:Assist in coordination and execution of various meetings and events. Assist in ensuring event and group/office budgets are adher Guest Service, Specialist, Hospitality, Guest, Public Relations, Retail


  • Miami, United States The Heat Group Full time

    Key ResponsibilitiesDeliver Exceptional Guest Experiences: Provide friendly, courteous, and professional service to all guests, ensuring they feel welcome and valued.Respond to Guest Inquiries: Answer questions, address concerns, and resolve issues in a timely and efficient manner.Maintain Facility Knowledge: Stay up-to-date on facility operations, events,...


  • Miami, United States SP Plus Corporation Full time

    SP+ Corporation is seeking a skilled and experienced Guest Services Associate to join our team at our luxury hotel and resort locations. As a Guest Services Associate, you will be responsible for providing exceptional customer service to our guests, including greeting them, collecting valet parking fees, and answering phones.We are looking for a candidate...


  • Miami, Florida, United States Towne Park Ltd. Full time

    Towne Park Ltd. is committed to offering a competitive salary and a range of benefits to its employees.The estimated salary for this position is $18-$23 per hour, plus tips.As a Guest Service Associate, you will be responsible for providing exceptional customer service to our guests, responding promptly to their needs and resolving any issues in a...

  • Guest Service Expert

    2 months ago


    Miami, United States Marriott Full time

    Additional Information Evening shift, Server, Free Parking, Free Meal Job Number 24150861 Job Category Food and Beverage & Culinary Location W Miami, 485 Brickell Avenue, Miami, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that...


  • Miami, United States Buffalo Run Casino & Resort Full time

    Job Type Part-time Description Summary of Duties: Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts...


  • Miami, United States Buffalo Run Casino & Resort Full time

    Job Type Part-time Description Summary of Duties: Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts...


  • Miami, United States Marriott International Inc Full time

    Job DescriptionWe are seeking a highly skilled Guest Experience Professional to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed expectations.Key Responsibilities:Process operational needs and address guest requests in a timely mannerComplete reports and share knowledge...

  • Guest Service Expert

    2 months ago


    Miami, United States Marriott International Inc Full time

    Additional InformationServer Job Number24186293 Job CategoryFood and Beverage & Culinary LocationMiami Marriott Biscayne Bay, 1633 North Bayshore Drive, Miami, Florida, United States, 33132VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our guests will...


  • Miami, United States Marriott International Inc Full time

    Job DescriptionThe Lead Guest Services Representative is responsible for providing exceptional guest service, resolving guest complaints, and leading a team of guest services representatives. This role requires strong leadership skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide...

  • Guest Services Agent

    2 months ago


    Miami, United States Accor North America Full time

    Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible Guest Service, Agent, Guest, Front Desk


  • Miami, United States Marriott International Inc Full time

    Experience Life at W HotelsJoin our vibrant team as a Guest Experience Expert and ignite your curiosity. With a focus on delivering unique and memorable experiences, we are committed to non-discrimination and fostering an inclusive culture. In this role, you will have the opportunity to process operational needs, address guest requests, and complete reports...

  • Guest Service Agent

    5 months ago


    Miami, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...


  • Miami, Florida, United States Roami Full time

    Job DescriptionWe are seeking a highly skilled and experienced Guest Services Ambassador to join our team at Roami in Miami. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests have a memorable stay.About the RoleThis is a critical role within our organization, and we...


  • Miami, United States Sparrow Italia Full time

    Job Title: Guest Services SpecialistEstimated Salary: $50,000 - $70,000 per yearSparrow Italia is a sophisticated Italian restaurant in the heart of London's vibrant Mayfair neighborhood. We are seeking a highly skilled Guest Services Specialist to join our team and provide unparalleled guest experiences.In this role, you will be responsible for managing...

  • Guest Services Agent

    2 months ago


    Miami, United States AccorHotel Full time

    Company Description Discover a tranquil retreat two blocks from the heart of the Financial District at Novotel Miami Brickell. Featuring a lobby design inspired by the city's beachfront culture and colors, our contemporary Downtown Miami hotel is adjacent to Simpson Park, a preserved swath of hardwood forest. Sweeping views of the tree canopy, framed by...