Platform Engineer

2 weeks ago

Los Angeles, United States Smile Full time

Platform Engineer - Platform Guild

Smile.io is the world’s largest loyalty platform, providing easy-to-use reward programs that help to scale ecommerce brands and transform one-time sales into repeat, loyal customers. Over 100,000 brands use Smile to turn transactional purchases into passionate repeat shoppers.

Smile.io is seeking a highly skilled and experienced Platform Engineer with a strong background in Site Reliability Engineering to join our dynamic Platform Engineering Guild. As a Platform Engineer, you will play a pivotal role in designing, building, and maintaining our platform infrastructure, ensuring its reliability, scalability, and performance. You'll collaborate closely with our cross-functional engineering squads to optimize our systems and processes, enhancing the overall stability and efficiency of our platform.

We invite you to join our mission to create technical solutions that securely, reliably, and quickly provide value to our customers. We're a fully remote company and believe in giving you the freedom to work from anywhere. Our team spans the globe, and we’re as connected as ever.

Our engineering culture is rooted in code ownership, pride in what we ship, and the agile methodology. Currently, we're focused on elevating our cloud infrastructure capabilities, and we’re looking for someone who can contribute as an individual to our existing team.

About the Team:

The Platform Engineering Guild was born out of our previous Site Reliability Engineering team. The guild is focused on providing a secure, reliable, and performant cloud infrastructure that enables Smile to deliver product updates and other enhancements to our merchants and their customers quickly and efficiently.

We're looking forward to receiving your application and learning more about how you can contribute to making Smile.io the go-to platform for customer loyalty solutions.

Role Responsibilities:

Platform Infrastructure: Architect, develop, and maintain robust and scalable infrastructure solutions, leveraging best practices in cloud technologies (e.g., AWS) and container orchestration (e.g., Kubernetes) Site Reliability Engineering: Implement SRE principles to enhance the reliability, resilience, and availability of our platform. Establish monitoring, alerting, and incident response procedures to proactively address issues and minimize downtime Automation & Tooling: Drive automation initiatives to streamline deployment, configuration, and monitoring processes. Develop and maintain tools to support continuous integration and continuous deployment (CI/CD) pipelines Performance Optimization: Identify performance bottlenecks and optimize system components for improved scalability and efficiency. Conduct regular performance assessments and implement enhancements as needed Collaboration & Mentorship: Collaborate closely with engineering squads to understand their infrastructure needs and provide guidance on best practices. Mentor junior team members and contribute to the development of a strong engineering culture Security & Compliance: Work closely with the security working group to implement and maintain robust security measures and ensure compliance with industry standards and regulations On-call: Take turns in the on-call rotation focused on answering and dealing with any incident that comes up

What you'll help us achieve:

Write, test, instrument, document, and maintain infrastructure as code, automation, and software for Smile.io Help scale, operate, and improve the loyalty layer of the internet with our teams Review the code and provide thoughtful, constructive feedback for your team Collaborate closely with Product, Design, and partner Engineering teams to build new features Analyze how your features are performing in production to learn and make the product better Support a highly available service used by millions of users daily

Who you are:

Bachelor's or Master's degree in Computer Science, Engineering, or related field Experience as a Platform Engineer, with a focus on SRE practices Excellent experience in the Linux operating system Proficiency in cloud platform (AWS) and container orchestration tools (Kubernetes, Docker) Strong scripting and programming skills (Bash, Python, Go, etc.) for automation and tooling Experience with infrastructure as code (Terraform, Packer, etc.) and CI/CD pipelines, preferably GitHub Actions Experience with DevOps and GitOps practices, and tools (e.g., ArgoCD, Helm, Kaniko, etc.), Git Branching, Blue-Green, and/or Canary Deployments Deep understanding of networking, security principles, and best practices Excellent problem-solving abilities and a proactive approach to troubleshooting complex systems Strong communication skills and the ability to collaborate effectively in a cross-functional team environment

Bonus if you have:

Have an existing AWS certification Excellent skills in AWS services such as EKS, Lambda, Cloudwatch, API Gateway, SQS, SNS, MSK (KafKa), VPC/Networking/Peering, EC2, Elasticache, RDS (PostgreSQL), Route53, SSM, KMS & IAM Hands-on experience maintaining Infrastructure as Code, Terraform modules, Terragrunt, and Terraform unit testing Knowledge of secure coding practices including OWASP, secrets management (e.g. Hashicorp Vault), and vulnerability remediation Prior experience in the e-commerce industry

Our commitment to candidates:

At Smile, we understand that finding a new role is challenging and that self-doubt or imposter syndrome can prevent you from applying to a role, don’t let it You have a ton to offer and we want you to feel encouraged to apply, even if you don’t check all of the boxes. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us.

At Smile, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Smile welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr

  • Game Services Engineer

    2 weeks ago

    Los Angeles, United States Pragma Platform Full time

    Job DescriptionJob DescriptionAbout PragmaPragma is supporting healthy and vibrant online communities by creating a backend game engine— a platform of services and tools that enable game studios to launch live-service games.You'll be joining a passionate, remote-first team (PT time zone) comprised of people that have scaled games such as League of...

  • Platform Engineer

    1 week ago

    Los Angeles, United States Acceler8 Talent Full time

    Backend Platform Engineer Location: San Francisco (flexible/hybrid) At our company, you’ll have the opportunity to: Engineer a data platform and engage in cutting-edge MLOps under the mentorship of distinguished MIT PhDs who are leaders in systems and ML research. Spearhead the development of innovative software systems in the burgeoning field of...

  • Engineering Manager

    7 days ago

    Los Angeles, United States Pragma Platform Full time

    Job DescriptionJob DescriptionAbout PragmaPragma is supporting healthy and vibrant online communities by creating a backend game engine— a platform of services and tools that enable game studios to launch live-service games.You'll be joining a passionate, remote-first team (PT time zone) comprised of people that have scaled games such as League of...

  • Platform Engineer(Unix)

    1 week ago

    Los Angeles, United States Diverse Lynx Full time

    JD- Platform (Unix) Engineering experience, Unix Scripting, Python.Experience working with Containers (preferably Azure/openshift)This is a Platform Engineering team will be building data, platform,advanced analytical and self-service capabilities using Open source and modern UI, distributed computing, and backend technologies for Consumer,Small Business,...

  • Microsoft Platform Engineer

    2 weeks ago

    Los Angeles, United States eTek IT Services, Inc. Full time

    Job DescriptionJob DescriptionJob Description:& The Infrastructure Monitoring team has an established enterprise practice and is looking for an experienced engineer.The team is responsible for enterprise infrastructure monitoring.Selected candidate will help:- Design, build and manage enterprise monitoring solutions from various vendors- Design, build and...

  • Customer Success Manager

    3 weeks ago

    Los Angeles, United States Pragma Platform Full time

    Job DescriptionJob DescriptionAbout PragmaPragma is supporting healthy and vibrant online communities by creating a backend game engine— a platform of services and tools that enable game studios to launch live-service games.You'll be joining a passionate, remote-first team (PT time zone) comprised of people that have scaled games such as League of...

  • Director of Business Development

    2 weeks ago

    Los Angeles, United States Pragma Platform Full time

    Job DescriptionJob DescriptionAbout PragmaPragma is supporting healthy and vibrant online communities by creating a backend game engine— a platform of services and tools that enable game studios to launch live-service games.You'll be joining a passionate, remote-first team (PT time zone) comprised of people that have scaled games such as League of...

  • Director of Spacecraft Platform

    3 days ago

    Los Angeles, United States Alldus Full time

    About:I am currently working with a company that is an innovative aerospace firm that is at the forefront of developing cutting-edge technology platforms for space exploration and resource capture. Committed to advancing technology and innovation, we aim to unlock the vast potential of space for the benefit of humanity. Specializing in the creation of...

  • Director of Spacecraft Platform

    5 days ago

    Los Angeles, United States Alldus Full time

    About:I am currently working with a company that is an innovative aerospace firm that is at the forefront of developing cutting-edge technology platforms for space exploration and resource capture. Committed to advancing technology and innovation, we aim to unlock the vast potential of space for the benefit of humanity. Specializing in the creation of...

  • Director of Spacecraft Platform

    5 days ago

    Los Angeles, United States Alldus Full time

    About:I am currently working with a company that is an innovative aerospace firm that is at the forefront of developing cutting-edge technology platforms for space exploration and resource capture. Committed to advancing technology and innovation, we aim to unlock the vast potential of space for the benefit of humanity. Specializing in the creation of...

  • Platform Engineer

    2 weeks ago

    Los Angeles, United States Sync Full time

    At Sync Inc, we make accessing data in third-party APIs as easy as accessing data in your database. Instead of having to learn the ins-and-outs of a third-party API to access their data, developers can have that data synced in real-time to their database instead. Help us tackle challenging integration and concurrency problems as a part of our founding team....

  • Platform Engineer

    3 days ago

    Los Angeles, United States Eliassen Group Full time

    ***No C2C. W2 Only*** Client seeks to improve products by using data as the voice of our customers. We are looking for engineers to collaborate with users of our infrastructure and architect new pipelines to improve the user onboarding experience. As part of this group, you will work with petabytes of data daily using diverse technologies like Spark, Flink,...

  • Kubernetes Platform Engineer

    4 days ago

    los angeles california, United States Zachary Piper Solutions, LLC Full time

    Zachary Piper Solutions is seeking a Kubernetes Platform Engineer to support a spacecraft mission for a variety of intelligence and defense agencies in the following locations; Los Angeles, CA, Washington, D.C., Seattle, Washington. The team is seeking a skilled cloud engineer to support the development of infrastructure for satellites and servers in space....

  • Sr. Platform Engineer with Security Clearance

    5 days ago

    los angeles california, United States Zachary Piper Solutions, LLC Full time

    Zachary Piper Solutions is seeking a Sr. Platform Engineer to architect, automate, test, and deploy a ground satellite operations software in Kubernetes for our client in Los Angeles, CA. This is a Remote position. The candidate will implement practices to enable DevSecOps with a focus on security and compliance for SOC2, NIST 800-171, and FedRAMP Medium...

  • Director, Data Product Manager

    7 days ago

    Los Angeles, United States Sumitomo Mitsui Banking Corporation Full time

    Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to...

  • Platform Security Architect

    2 weeks ago

    Los Angeles, United States CareerBuilder Full time

    Job Description Job Description Duties & responsibilities may include but are not limited to: Enhances security team accomplishments and competencies by planning the delivery of solutions and answering technical questions. Plans, research, and designs security architecture for IT/SCADA/OT systems. Develops, reviews, and approves installation requirements for...

  • Senior Product Analyst, Communications Platform

    2 weeks ago

    Los Angeles, California, United States Carvana Full time

    About CarvanaIf you like disrupting the norm and are looking for a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. At Carvana, our customers can hop online to...Search and browse our inventory of over 20,000...

  • Site Reliability Engineer

    1 week ago

    Los Angeles, United States BayOne Solutions Full time

    Position: Site Reliability Engineer Location: Los Angeles, CA Duration: 6+ Months Pay Range: $85/hr - 90/hr on W2 If your skills, experience, and qualifications match those in this job overview, do not delay your application. Site Reliability Engineer It is an exciting time to be part of SIE’s CICD and Cloud Site Reliability Engineering (SRE) team. SREs...

  • Staff Software Engineer

    2 days ago

    Los Angeles, United States Metropolis Full time

    Location: Santa Monica, CA or Seattle, WA (Hybrid)  The Company Metropolis develops advanced computer vision and machine learning technology that makes mobile commerce remarkable. Our platform is already deployed in hundreds of mobility facilities and industries with billions in opportunity. We’re building the digital pipes through which the future of...

  • DevSecOps Engineer

    6 days ago

    Los Angeles, United States Felix Full time

    About Us Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future of cross-border payments. By joining Felix you will be part of the most innovative company in the cross-border...