Library Associate

4 weeks ago

Cambridge, United States City of Cambridge Massachusetts Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the general supervision of Manager of the Hive and Manager of Library STEAM Programs, provides exceptional service in The Hive makerspace and other areas as needed and assists patrons with their use of a range of technologies.

  • Responsible for overseeing The Hive during scheduled shifts.
  • Maintains the orderly function of The Hive, including communicating with the Manager of the Hive, Manager of Library STEAM Programs, Manager of Innovation & Technology and other IT staff, enforcing the policies of the space and the library, and troubleshooting technical issues.
  • Introduces patrons to the space; leads safety orientation and trainings on individual equipment; Responds to inquiries about use of the space and technologies in it.
  • Provides technical support and strategies to implement project design/fabricate prototypes to a wide variety of users inside The Hive and in other locations as required.
  • Provides training, orientations, logistical, and technical support to staff and patrons.
  • Provides instructions and assistance with use of the various technologies in the space including but not limited to 3D printers, laser cutters, vinyl cutters, routers. sewing machines, Augmented and Virtual Reality equipment, and recording equipment.
  • In partnership with the Hive Manager and Manager of Library STEAM Programs, develops, prepares, and presents programs and learning opportunities.
  • Assists patrons in booking equipment and/or studios. Checks patrons in for studio or equipment bookings and sets up/tears down between bookings.
  • Performs routine maintenance on Hive equipment.
  • Inventories and tracks equipment and identifies and reports any equipment needing repair or replacement.
  • Works across Library and City locations, as well as at various community spaces and events as needed.
  • Attends meetings and professional development opportunities to stay abreast of technological changes and updates.
  • Assists with implementing and maintaining patron badging system.
  • Create and maintain documentation in the department knowledge base.
  • Provide excellent customer service both internally and externally and perform job responsibilities in a professional manner.
  • Perform other related duties and responsibilities as assigned for the good of the department and library.
MINIMUM REQUIREMENTS:
  • A Bachelor's degree or coursework beyond high school, especially in an area of STEAM or maker technologies.
  • Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism.
Knowledge, Skills and Abilities:
  • Knowledge of STEAM related equipment, software, and best practices.
  • Ability to utilize a variety of makerspace equipment and technologies, including but not limited to 3D technologies. virtual and augmented reality technologies, laser cutters, soldering equipment, sewing machines, digitization equipment and audio/video recording equipment.
  • Comfort with computers and technology, including knowledge of and willingness to learn emerging technologies.
  • Ability to communicate effectively, patiently and courteously with supervisors, library staff, and the public, including communicating technical information to audiences of differing levels of experience.
  • Ability to provide exceptional customer service in a fast-paced environment involving varied technologies and ability to assist patrons at different skill levels.
  • Ability to effectively troubleshoot and problem solve a variety of hardware and software problems, including software and hardware that may be initially unfamiliar.
  • Strong commitment to inclusive, responsive and innovative service and a desire to master new technologies.
  • Excellent problem-solving skills; ability to quickly grasp new ideas and concepts.
  • Punctuality and dependability.
  • Time management skills, including the ability to set and adjust priorities in order to meet assignment deadlines.
  • Must be able to pay close attention to details and concentrate on work.
  • Ability to handle multiple activities or interruptions at once and to stay calm during stressful situations.
  • Ability to follow oral and written instructions accurately and thoroughly.
  • Adaptability and dependability to collaborate well within a team environment.
  • Flexibility to work during special events or outreach opportunities.
  • Friendliness, tact, patience, maturity, and strong interpersonal skills.
PREFERRED QUALIFICATIONS:
  • Prior employment relevant to STEAM or education which indicates an ability to successfully perform the duties of the job.
  • Previous use or a variety of makerspace equipment and technologies, including 3D printing, laser cutting, vinyl cutting, sewing, audio and video recording, and the use of basic hand tools in a lab or educational setting is highly desirable.
  • Experience providing instruction in one-on-one and group learning environments
In exceptional instances, specialized education, training and/or experience may be substituted for part of or all of the required elements.

PHYSICAL DEMANDS:
  • Physically able to operate a variety of machinery and equipment including office equipment, AV equipment, mobile devices, and makerspace technologies.
  • Sufficient personal mobility and physical reflexes to manipulate equipment which may be heavy and/or intricate.
  • Ability to access files and operate a variety of prototyping machines including laser cutting systems, 3D printers, CNC routers, vinyl cutters, plastics forming systems and other power equipment.This may require lifting and positioning raw materials and/or products, loading materials into machines, fabricating working models of product ideas.
  • Ability to pay attention to details and concentrate on tasks despite frequent interruptions and moderate noise levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORK ENVIRONMENT:
  • Primarily works in Hive Makerspace; Works in other assigned areas, including offices, training rooms, library locations, and community spaces as necessary.
  • May be required to wear Personal Protective Equipment such as gloves, goggles, or masks.
  • Conditions in the Hive Makerspace are typical of a workshop and may include moving mechanical parts, high noise levels, occasional odors, dust, heat, vibration and the presence of chemicals.
SCHEDULE: The work week is 30 hours assigned in the best interests of the library; nights and weekends may be required; flexibility is required. The initial schedule will be:
  • Monday 8:30 - 5
  • Tuesday 8:30 - 5
  • Wednesday 8:30 - 5
  • Thursday 8:30 - 5
REQUIRED DOCUMENTS:

Please upload the following documents to complete your application:
  • Resume
  • Cover Letter

  • Library Services Associate

    1 week ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    POSITION SUMMARY: This role involves providing exemplary customer support to a diverse community of library users while performing essential circulation, reader assistance, and administrative tasks across various library functions.KEY RESPONSIBILITIES:Offer outstanding and engaging service to library patrons.Ensure the library environment remains organized...

  • Library Services Associate

    1 week ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    KEY RESPONSIBILITIES:Under limited oversight, deliver exemplary service to a diverse range of library patrons and execute circulation, advisory, and administrative tasks across all library sectors.Provide outstanding and engaging service to library visitors.Ensure the library remains organized and tidy; manage incoming deliveries and arrange materials on...

  • Library Services Associate

    2 weeks ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    KEY RESPONSIBILITIES:Under minimal supervision, deliver exceptional customer service to a diverse community of patrons of all ages while executing circulation, reader advisory, and administrative tasks across all library functions.Provide outstanding and engaging service to library visitors.Ensure the library environment remains organized and tidy; manage...

  • Library Services Associate

    1 week ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    POSITION SUMMARY: This role involves providing exemplary service to a diverse range of library users while executing circulation tasks, assisting with reader guidance, and performing various administrative responsibilities throughout the library.KEY RESPONSIBILITIES:Deliver high-quality and engaging service to library patrons.Ensure the library environment...

  • Library Services Associate

    2 weeks ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    PRIMARY RESPONSIBILITIES: Under minimal supervision, deliver exceptional customer service to a diverse range of patrons across all age groups while executing circulation, reader advisory, and administrative tasks throughout the library.Provide outstanding and engaging service to library visitors.Ensure the library environment remains organized and tidy....

  • Library Associate

    5 days ago

    Cambridge, Massachusetts, United States City of Cambridge Massachusetts Full time

    Job SummaryWe are seeking a highly skilled Library Associate to provide exceptional service to patrons of all ages. As a key member of our library unit, you will be responsible for delivering outstanding customer service, performing a variety of tasks, and contributing to the success of our library.Key Responsibilities:Provide exceptional customer service to...

  • Library Assistant

    1 day ago

    Cambridge, Massachusetts, United States City of Cambridge Massachusetts Full time

    Job Summary:We are seeking a highly skilled and customer-focused Library Associate to join our team at the City of Cambridge Massachusetts. As a key member of our library staff, you will provide exceptional service to diverse patrons of all ages and perform a variety of duties in all areas of the library.Key Responsibilities:Provide outstanding customer...

  • Library Associate

    2 weeks ago

    Cambridge, United States City of Cambridge Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Under minimal supervision, provide outstanding customer service to diverse patrons of all ages, especially adults, and perform circulation, programming, readers’ advisory, administrative and other duties in all...

  • Library Associate

    4 weeks ago

    Cambridge, United States City of Cambridge Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the general supervision of Manager of the Hive and Manager of Library STEAM Programs, provides exceptional service in The Hive makerspace and other areas as needed and assists patrons with their use of a range of technologies. Responsible for overseeing The Hive during scheduled shifts. Maintains the orderly...

  • Library Associate

    2 weeks ago

    Cambridge, United States City of Cambridge Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Under minimal supervision, provide outstanding customer service to diverse patrons of all ages, especially adults, and perform circulation, programming, readers’ advisory, administrative and other duties in all areas of the unit. Deliver exceptional and engaging service to the public. Perform circulation and patron...

  • Library Associate

    2 weeks ago

    Cambridge, United States City of Cambridge Massachusetts Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Under minimal supervision, provide outstanding customer service to diverse patrons of all ages, especially adults, and perform circulation, programming, readers' advisory, administrative and other duties in all areas of the unit. Deliver exceptional and engaging service to the public. Perform circulation and patron...

  • Library Associate, Youth Services

    2 weeks ago

    Cambridge, United States City of Cambridge Massachusetts Full time

    Under minimal supervision, provide outstanding customer service to diverse patrons of all ages and perform circulation, programming, readers advisory, administrative and other duties in all areas of library. Additionally, assigned focus on service t Library, Associate, Youth, Customer Service, Skills

  • Library Associate

    2 weeks ago

    Cambridge, United States City of Cambridge Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the general supervision of Manager of the Hive and Manager of Library STEAM Programs, provides exceptional service in The Hive makerspace and other areas as needed and assists patrons with their use of a range of technologies. Responsible for overseeing The Hive during scheduled shifts. Maintains the orderly...

  • Library Associate

    6 days ago

    Cambridge, United States City of Cambridge Massachusetts Full time

    Under minimal supervision, provide outstanding customer service to diverse patrons of all ages and perform circulation, programming, readers' advisory, administrative and other duties in all areas of the unit. Deliver exceptional and engaging service Library, Associate, Skills

  • Library Associate, Youth Services

    2 weeks ago

    Cambridge, United States City of Cambridge Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Under minimal supervision, provide outstanding customer service to diverse patrons of all ages and perform circulation, programming, readers' advisory, administrative and other duties in all areas of library. Additionally, assigned focus on service to youth, caregivers and families. Take the next step in your career...

  • Film Preservation Specialist

    3 days ago

    Cambridge, Massachusetts, United States Harvard University Full time

    Job SummaryHarvard University is seeking a highly skilled Film Conservator to join our team in the Harvard Library. The successful candidate will be responsible for the processing, inspection, and preliminary cataloging of new acquisitions, as well as the preparation of outgoing films for the Harvard Film Archive and other Harvard Library repositories.Key...

  • Delivery Services Coordinator

    10 hours ago

    Cambridge, Minnesota, United States East Central Regional Library Full time

    Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Delivery Services Coordinator at East Central Regional Library. As a key member of our operations team, you will be responsible for ensuring the smooth flow of materials and supplies within our organization.Key Responsibilities:Receive and process all incoming...

  • Associate University Librarian for Antiracism

    3 months ago

    Cambridge, Massachusetts, United States Harvard University Full time

    Harvard UniversityAssociate University Librarian for AntiracismHarvard Library52852BRJob SummaryThe Harvard Library seeks a collaborative, strategic, and results-oriented leader for the newly created position of Associate University Librarian for Antiracism.The ideal candidate for this position will have a broad vision for the role of antiracism in shaping...

  • Research Associate

    1 day ago

    Cambridge, Massachusetts, United States Beacon Hill Life Sciences - Boston Full time

    Job SummaryWe are seeking a highly skilled Research Associate to join our team at Beacon Hill Life Sciences in Boston. As a Research Associate, you will play a critical role in supporting our next-generation sequencing (NGS) efforts, working closely with our team to develop and implement high-throughput NGS library preparation workflows.Key...

  • Associate Scientist

    2 months ago

    Cambridge, Massachusetts, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...