Bilingual Customer Service Representative

5 days ago

Kansas City, United States DiPasquale Moore Full time
TITLE: Bilingual Customer Service Representative

SALARY: Competitive salary commensurate with experience, plus annual bonus opportunity

REQUIREMENTS:
  • High School Diploma or GED; Bilingual English/Spanish
  • Previous experience working customer service in call center setting is preferred, not required.
"MIKE'S GOT THIS" - DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law's growth stems from the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury.

Job Overview:

DiPasquale Moore is looking for a professional with a friendly attitude and the ability to multi-task. This position requires regular attendance; answering calls and fielding them, accordingly and assisting in various administrative duties as needed.

Duties & Responsibilities:
  • Occasionally assist the Intake Specialists when needed
  • Answer and accurately respond to a high volume of incoming calls - as many as 200+ daily
  • Assist clients in connecting with their Attorney and/or Case Manager by use of our electronic case management system, Neos
  • Route incoming documents and voice messages to the correct recipient
Knowledge & Skills:
  • Proficient in Microsoft Office
  • Excellent telephone etiquette
  • Experience using a multi-line phone system preferred; call center experience a plus but not required
  • Ability to multi-task and prioritize tasks without guidance
Employee Perks:
  • Benefits package - Health, Vision & Dental Insurance; 401(k) matching and more
  • 401(k) matching retirement plan - up to 4% match
  • 3 weeks (120) hours of PTO
  • Paid holidays
  • FREE on-site parking garage
  • Stability - Become an integral member of an energetic team in a growing law firm
  • Work/Life balance - do the job you love, with great people and NO long or crazy hours

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • Bilingual Customer Service Representative

    4 weeks ago

    Kansas City, Kansas, United States LoanMax Title Loans Full time

    Join LoanMax Title Loans, one of America's most respected title loan companies, as a Bilingual Customer Service Representative. We're seeking a motivated, honest, and dependable individual to provide superior customer service and support our customers in their time of need. **About the Role:** As a Bilingual Customer Service Representative, you will be...

  • Bilingual Customer Service Representative

    5 days ago

    Kansas City, Missouri, United States DiPasquale Moore Full time

    Job DescriptionJob Title: Bilingual Customer Service RepresentativeJob Summary: We are seeking a highly skilled and bilingual customer service representative to join our team at DiPasquale Moore. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and assisting with...

  • Bilingual Customer Service Representative

    3 weeks ago

    Kansas City, Missouri, United States DiPasquale Moore Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team at DiPasquale Moore, a premier personal injury law firm in Kansas City, Missouri.Job Summary:The successful candidate will be responsible for providing exceptional customer service to clients, answering phone...

  • Bilingual Customer Service Representative

    1 week ago

    Kansas City, Kansas, United States LoanMax Title Loans Full time

    Job Summary:We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at LoanMax Title Loans. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing loans, handling cash, and making collection calls.About Us:LoanMax Title...

  • Bilingual Customer Service Representative

    4 months ago

    Kansas City, United States LoanMax Title Loans Full time

    LoanMax Title Loans - Bilingual Customer Service Representative (entry level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **We are currently hiring for our location 4949 State Ave Kansas City, KS** Incentives:•Full Time Positions: Monday - Friday and rotating Saturdays. Closed...

  • Bilingual Customer Service Representative

    4 months ago

    Kansas City, United States LoanMax Title Loans Full time

    Job DescriptionLoanMax Title Loans - Bilingual Customer Service Representative (entry level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **We are currently hiring for our location 4949 State Ave Kansas City, KS** Incentives:•Full Time Positions: Monday - Friday and rotating...

  • Bilingual Customer Service Representative

    1 month ago

    Kansas City, Missouri, United States Pet Resource Center of Kansas City Full time

    Customer Service Specialist - BilingualWe're seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.Key Responsibilities:Provide bilingual customer service to...

  • Bilingual Customer Service Representative

    4 weeks ago

    Kansas City, Missouri, United States QC Holdings Full time

    About the RoleWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at LendNation. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...

  • Bilingual Customer Service Representative

    1 week ago

    National City, California, United States NLC Consulting Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeJob Summary:NLC Consulting Inc. is seeking a highly motivated and detail-oriented Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced contact center...

  • Bilingual Customer Service Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Teleflora Full time

    Job Title: Bilingual French Customer Service RepresentativeWe are seeking a highly skilled and fluent Bilingual French Customer Service Representative to join our team at Teleflora. As a key member of our customer service team, you will be responsible for providing exceptional service to our florists and customers, ensuring that every interaction is a...

  • Bilingual Customer Service Representative

    3 days ago

    Kansas City, Kansas, United States Enterprise Bank and Trust Full time

    Enterprise Bank & Trust is a leading financial institution dedicated to helping businesses succeed and communities thrive.We are seeking a highly skilled Bilingual Teller to join our team, providing prompt, efficient, and friendly services to clients.The ideal candidate will have strong math and problem-solving skills, excellent interpersonal and customer...

  • Bilingual Customer Service Representative

    4 days ago

    Kansas City, Missouri, United States DiPasquale Moore Full time

    Job Title: Bilingual Customer Service RepresentativeJob Overview:DiPasquale Moore is seeking a professional with excellent communication skills and the ability to multitask. This role requires regular attendance, answering calls, and assisting with administrative duties as needed.Duties & Responsibilities:• Assist Intake Specialists when needed• Answer...

  • Bilingual Customer Service Representative

    4 weeks ago

    Long Island City, United States Equiliem Full time

    Bilingual Bangladesh/English Customer Service RepresentativeWe are seeking a highly skilled and multilingual customer service representative to join our team at Equiliem. As a Bilingual Bangladesh/English Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both English and Bengali...

  • Bilingual Customer Service Representative

    2 months ago

    Kansas City, Missouri, United States Pet Resource Center of Kansas City Full time

    About UsThe Pet Resource Center of Kansas City is a dynamic organization that values quality and excellence in all aspects of our business. We are committed to providing exceptional customer service and creating a positive work environment that fosters harmony and trust.Job SummaryWe are seeking a highly motivated and bilingual customer service professional...

  • Bilingual Customer Service Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Addison Group Full time

    Bilingual Customer Service Representative Job DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Addison Group. As a Bilingual Customer Service Representative, you will be responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC.Key...

  • Customer Service Representative-Bilingual

    2 months ago

    Oklahoma City, United States Fuse3 Solutions Full time

    Customer Service Representative-Biligual Fuse3 Solutions is working with a client that is looking to hire multiple Bilingual Customer Service Representatives. This position will provide solutions to customers and answer questions over the phone. Must be able to work in a call center type of environment. Duties of the Customer Service Representative Answer...

  • Bilingual Customer Service Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Addison Group Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team at Addison Group. As a bilingual customer service representative, you will be responsible for handling inbound and outbound customer interactions in Spanish and English.Key Responsibilities:Handle inbound and...

  • Bilingual Customer Service Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Addison Group Full time

    Bilingual Customer Service Representative Job DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Addison Group. As a Bilingual Customer Service Representative, you will be responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC.Key...

  • Bilingual Customer Service Representative

    2 weeks ago

    National City, California, United States NLC Consulting Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeOur company, NLC Consulting Inc., is seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key...

  • Bilingual Customer Service Representative

    2 months ago

    Kansas City, KS, United States LoanMax Title Loans Full time

    LoanMax Title Loans - Bilingual Customer Service Representative (entry level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **We are currently hiring for our location 4949 State Ave Kansas City, KS** Incentives:•Full Time Positions: Monday - Friday and rotating Saturdays. Closed...