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Central Scheduling Representative

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Oklahoma City, United States Cuero Health Full time

Cuero Regional Hospital is searching for a FT Scheduling Representative in our Patient Access Department . Responsibilities: Under the direction of the department manager, responsible for all duties related to the scheduling cycle while using multiple programs and resources. Work under conditions of constant interruption and subject to time pressure and process change requirements. Facilitate all components of the patient’s scheduled procedure prior to patient presentation for scheduled visit. Communicate the hospitals’ financial policies and other required documents to all patients. Identify patients who require financial counseling. Knowledge of Advance Beneficiary Notice, ICD10 coding, CPT codes, general anatomy, and medical terminology. Communicate with provider offices, co-workers and other service areas and employees. Responsible for understanding authorization and medical necessity at time of scheduling the appointment. The important role of the Patient Access Central Scheduling Representative (PACSR) directly impacts the revenue cycle by accurately processing data relating to insurance and demographic information on patients, while following unit specific policies. Maintain current knowledge of payer insurance requirements. Initiate the process and assess surgical and diagnostic patient information to be systematically available hospital wide. Meet established quality and productivity standards and interact professionally with MD's, MD office staff, employees, outside vendors, patients, and patient representatives. Qualifications: High School Diploma or GED required. Clinical knowledge with strong understanding of medical terminology. Associates' Degree or 3+ years of experience in a medical office setting preferred. 3 or more years of experience at a physician/hospital level is preferred. #J-18808-Ljbffr