Customer Service Representative
1 week ago
Job Summary
As a Customer Service Representative at Central Bancompany, you will be responsible for providing exceptional customer service to our clients. This includes answering incoming calls and emails, identifying customer needs, and developing creative solutions to satisfy their needs. You will also be responsible for cross-selling Bank services, submitting referrals to the correct departments, and processing paperwork for additional products.
Key Responsibilities
Answer incoming calls and emails from customers
Identify customer needs and develop creative solutions
Cross-sell Bank services
Submit referrals to the correct departments
Process paperwork for additional products
Requirements
Three years experience working for a bank or other financial institution
Strong customer service and relations skills
Ability to identify customer needs and develop creative solutions
Good verbal communication skills
Good math skills
Ability to manage multiple tasks simultaneously
What We Offer
Competitive salary and benefits package
Opportunities for career advancement
Collaborative and dynamic work environment
Central Bancompany is an equal opportunity employer and welcomes applications from diverse candidates.
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