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Patient Services Specialist 2
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Seattle, Washington, United States University of Washington Full timeJob SummaryWe are seeking a highly skilled Patient Services Specialist 2 to join our team at UW Medical Center-Montlake. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesRegister patients and verify demographic and financial informationProcess lab requests and...
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Patient Services Specialist 2
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Seattle, Washington, United States University of Washington Full timeJob SummaryThe University of Washington is seeking a highly skilled Patient Services Specialist 2 to join our team at Harborview Medical Center. As a key member of our Emergency Department Registration team, you will play a critical role in ensuring the smooth registration process for patients.Key ResponsibilitiesPre-register and check in patients upon...
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Patient Services Specialist 2
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Seattle, Washington, United States University of Washington Full timeHarborview Medical Center - Emergency Department RegistrationWe are seeking a highly skilled Patient Services Specialist 2 to join our team at Harborview Medical Center. As a key member of our Emergency Department Registration team, you will play a critical role in ensuring the smooth flow of patients through our facility.Key Responsibilities:Pre-register...
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Patient Services Specialist Lead
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Seattle, Washington, United States University of Washington Full timeJob Title: Patient Services Specialist LeadAt the University of Washington, we are committed to delivering exceptional patient care and creating a positive experience for our patients and families.Key Responsibilities:Provide support services to patients and families, ensuring a personalized and compassionate experience.Collaborate with healthcare providers...
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Financial Access Specialist 2
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Patient Services Specialist Lead
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Seattle, Washington, United States University of Washington Full timeJob SummaryWe are seeking a highly skilled Patient Services Specialist Lead to join our team at the University of Washington Medical Center. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient care and support services.Key ResponsibilitiesProvide leadership and guidance to Patient Services Specialists,...
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Senior Patient Services Specialist
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Seattle, United States Providence Health & Service Full timeJob DescriptionThe senior patient services specialist is a member of the Behavioral Health Outpatient Department team and is responsible for day-to-day functions of The Center for Perinatal Bonding & Support. The senior patient services specialist will schedule for the Center for Perinatal Bonding & Support. They will be interacting with patients, visitors,...
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Seattle, United States Kelly Services Full timeClinical Services Specialist Kelly® Science & Clinical is seeking a Clinical Services Specialist for a 6-month contract position at one of our clients, a leading immune medicine biotechnology company in Seattle. If you’re passionate about bringing the latest scientific discoveries to life and are ready to take the next step in your career, trust The...
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Patient Services Specialist Lead
5 days ago
Seattle, Washington, United States University of Washington Full timeJob SummaryWe are seeking a highly skilled Patient Services Specialist Lead to join our team at the University of Washington Medical Center-Montlake campus. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a smooth patient flow experience.Key ResponsibilitiesProvide leadership and guidance to...
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Patient Service Specialist
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Seattle, United States Concentra Full timeOverview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...
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Patient Service Representative
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Seattle, United States County of King Washington Full timePublic Health - Seattle & King County is seeking a Patient Service Representative (Administrative Specialist II "AS II") to join a vibrant, multi-disciplinary, and diverse team at our Federal Way and Midway public health centers, to deliver health se Administrative Specialist, Representative, Customer Service, Administrative, Patient, Specialist, Healthcare
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Patient Services Coordinator
1 week ago
Seattle, Washington, United States University of Washington Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Services Specialist 2 to join our team at the University of Washington Medical Center-Montlake. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support to our patients and families.Key ResponsibilitiesRegistration and...
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Senior Patient Services Coordinator
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Seattle, Washington, United States Providence Health & Service Full timeJob SummaryThe Senior Patient Services Specialist is a key member of the Behavioral Health Outpatient Department team, responsible for ensuring seamless day-to-day operations at The Center for Perinatal Bonding & Support. This role involves scheduling, patient registration, and providing exceptional customer service to patients, visitors, and hospital...
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Senior Patient Services Coordinator
2 weeks ago
Seattle, Washington, United States Providence Health & Service Full timeJob SummaryThe Senior Patient Services Specialist is a key member of the Behavioral Health Outpatient Department team, responsible for ensuring the smooth operation of the Center for Perinatal Bonding & Support. This role involves scheduling, patient registration, and providing exceptional customer service to patients, visitors, and hospital staff.Key...
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Patient Services Specialist Lead
2 weeks ago
Seattle, Washington, United States University of Washington Full timeJob SummaryWe are seeking a highly skilled Patient Services Specialist Lead to join our team at the University of Washington. This is an exciting opportunity to work in a dynamic and patient-centered environment, where you will have the chance to make a meaningful impact on the lives of our patients and their families.Key ResponsibilitiesLeadership and Team...
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Patient Services Specialist
4 weeks ago
Seattle, United States Providence Health & Service Full timeProvide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer Patient Services, Swedish, Specialist, Patient, Healthcare
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Patient Service Representative
2 weeks ago
Seattle, United States Swedish Health Services Full timeDescription Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Responsible for the interviewing of patients and family to obtain required demographic and...
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Patient Service Representative
5 days ago
Seattle, United States Swedish Health Services Full timeDescription Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Responsible for the interviewing of patients and family to obtain required demographic and...
Patient services Specialist 2
4 months ago
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. The Office of Clinical Services (OCS) at the School of Dentistry encompasses the Patient Registration and Patient Relations offices, Simulation Clinic and Labs, Central Sterilization, two dispensaries, and facilities maintenance team. OCS supports the operations of 13 dental clinics in delivering dental care to the state's largest and most diverse patient population. We utilize a team-oriented approach and work very hard to delight our patients. The Office of Clinical Services is committed to the principle of diversity, equity, and inclusion and to providing an environment where every employee feels welcomed, valued, and appreciated. The Office of Clinical Services has an outstanding opportunity for a Temporary, Full-Time Patient Services Specialist 2 in the Patient Registration Office. The individual in this role processes incoming referrals, schedules patient appointments, obtains and verifies demographic and financial information through the preregistration process, completes patient registration by obtaining consent for dental care and financial agreement, processes patient paper work, triages patient telephone calls to staff, verifies demographic and financial information, and coordinates care with course directors, students, and clinic personnel. Under general supervision and using School of Dentistry and UW processes and procedures, the Patient Services Specialist 2 performs specialized clerical and technical duties to facilitate the delivery of patient care. DUTIES & RESPONSIBILITIES: * Provide information about care options available in the Third Year Student Clerkship Clinic, Fourth Year Student General Practice Clinic, Specialty Graduate Clinics and Faculty Practice Clinic. * Obtain necessary information in order to coordinate admission into care at the School, process referrals and if necessary triage to Specialty Graduate Clinics and/or Urgent Care. * Inform patients of financial responsibilities, insurance coverage and patient expectations, send correspondence to patients regarding their appointments and becoming a patient of the School. * Coordinate patient care through the pre-registration process, while maintaining the confidentiality of patient and student information. * Schedule patient screening and diagnostic radiograph appointments, follow-up appointments and continued care appointments. This includes the scheduling of recalls, surgeries, post-operative care, and evaluations by matching patient treatment needs to student's educational requirements. * Assist in clinic schedule preparation and maintenance for student providers. * Monitor the treatment progress of patients and ensure referrals are monitored and processed. Respond to patient questions about referrals to clinics within the school, appointments, and disposition of care. * Work directly with Course Directors regarding patient treatment concerns. * Handle patient emails, dental records, and telephone calls with a high level of professionalism. * Recommend process improvements to existing policies and procedures. * Develop and generate patient correspondence to patients about treatment and services for all Clerkships. * Intake patient concerns presented by telephone-resolve customer service concerns and non-clinical issues; notify Patient Relations of all resolved and pending patient issues. Work with Patient Relations Manager to review and resolve concerns in a timely manner. * Interpret School of Dentistry policies, procedures, and services to patients and patient's representatives. * Perform related duties as required. MINIMUM QUALIFICATIONS * High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter, and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
