Patient Services Coordinator
3 days ago
We are seeking a highly skilled and detail-oriented Patient Services Specialist 2 to join our team at the University of Washington Medical Center-Montlake. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support to our patients and families.
Key Responsibilities- Registration and Scheduling: Register patients, verify demographic and financial information, and schedule appointments in a timely and efficient manner.
- Communication and Customer Service: Respond to patient inquiries, provide directions, and assist patients in accessing hospital and community services.
- Financial and Insurance Processing: Verify insurance coverage, obtain authorizations, and complete Medicare as a Secondary Payor forms.
- Confidentiality and Data Management: Maintain confidentiality of patient information and ensure accurate and secure data management.
- Team Collaboration: Work collaboratively with clinical staff, patients, and families to provide seamless care and support.
To be successful in this role, you will need:
- High School Graduation or Equivalent: A high school diploma or equivalent is required.
- Healthcare Experience: One year of experience in healthcare, administrative, or customer service is preferred.
- Excellent Communication Skills: Strong communication and interpersonal skills are essential for success in this role.
The University of Washington is a world-renowned institution dedicated to advancing medical knowledge, providing outstanding patient care, and preparing the next generation of healthcare professionals. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that values excellence, exploration, and education.
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