Patient Services Coordinator

4 days ago


Seattle, Washington, United States Swedish Health Services Full time
About the Role

We are seeking a highly skilled and customer-focused Patient Services Specialist to join our team at the Swedish Breast Imaging Center. As the first point of contact for patients, you will play a critical role in ensuring a positive and seamless experience for our patients.

Key Responsibilities
  • Provide exceptional customer service to patients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Schedule appointments and manage patient registration, ensuring accurate and efficient processing of patient information.
  • Communicate effectively with the technical team to ensure timely and accurate processing of patient appointments.
  • Perform various front office clerical and support tasks, including data entry and record-keeping.
Requirements
  • 6 months of experience in a general office setting, with a focus on customer service and administrative tasks.
  • Experience with medical terminology and basic medical record processes.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Preferred Qualifications
  • Prior experience in a hospital or clinical setting.
  • 1 year of scheduling experience.
  • Experience with computerized scheduling or relational databases.
About Providence

At Providence, we are committed to providing a supportive and inclusive work environment that values diversity and promotes professional growth. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Why Work at Swedish Health Services?

We are proud to be an Equal Opportunity Employer, dedicated to creating a workplace that is free from discrimination and harassment. We believe that our diversity is our strength, and we are committed to fostering an inclusive culture that values and respects all employees.



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