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Patient Services Specialist Lead
2 months ago
We are seeking a highly skilled Patient Services Specialist Lead to join our team at the University of Washington. This is an exciting opportunity to work in a dynamic and patient-centered environment, where you will have the chance to make a meaningful impact on the lives of our patients and their families.
Key Responsibilities- Leadership and Team Management: Provide guidance, direction, and support to Patient Services Specialists, ensuring they have the necessary tools and resources to excel in their roles.
- Patient Flow and Coordination: Oversee the efficient flow of patients through the front desk, ensuring accurate registration, rooming, and demographic information.
- Clinical Coordination: Collaborate with nursing and medical staff to ensure seamless patient care, verifying insurance coverage, and coordinating with other departments as needed.
- Administrative Support: Provide administrative support services, including pre-registration, patient registration, and processing patient paperwork.
- Communication and Customer Service: Interact with patients, families, and staff to provide exceptional customer service, resolving issues and concerns in a timely and professional manner.
- Education: High school graduation or equivalent.
- Experience: Three years of healthcare, administrative, or customer service experience.
The University of Washington is a world-renowned institution, committed to excellence in patient care, education, and research. Our team is dedicated to providing a supportive and inclusive work environment, where every employee has the opportunity to grow and thrive.
